Plastic Freedom Reviews 

169
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Super friendly service directly from the owner. Purchased two Yeti thermos bottles which had to come in two parcels due to stock limitations. Smiley face drawn on shipment with handwritten no... See more

Rated 5 out of 5 stars

There was an issue with my order missing, I got contacted right away and got sent a replacement! Excellent service, will order again!

Rated 5 out of 5 stars

Long time customer of Plastic Freedom - use for many essentials like toothpaste tablets, paper tape and cleaning products. Also use for gifting, especially now they sell gin and Tony's Chocolonely! Ha... See more

Rated 5 out of 5 stars

Always love shopping at Plastic Freedom & support what they stand for. Appreciate having a platform that makes plastic free, zero waste & eco friendly products available to everyone. It makes the jour... See more

Company details

  1. Health and Beauty Shop

Written by the company

Start your journey to Plastic Freedom with 100's of the best plastic free products in one huge online plastic free store!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

169 reviews

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4.7

All reviews

(169)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

The BEST! x

My experience with Plastic Freedom has been very positive, (if I could rate them more than 5 stars I really would) not only do they offer lovely products on their website, but their customer service team are FABULOUS (especially Jay, - you have been an angel! <3) They really go above and beyond to look after you to make your whole shopping experience pleasant - Thank you so much for valuing your customers - more companies should take a leaf out of your book.
P.s you have earned a loyal customer for life, thanks so much once again! xx

October 31, 2022
Unprompted review
Rated 5 out of 5 stars

Great

Great, never had problem with deliveries or orders.
Will always continue to use Plastic Freedom

October 31, 2022
Rated 5 out of 5 stars

I love plastic freedom

I love plastic freedom. It’s my favourite place to shop. The team are always finding such amazing products that are excellent quality and reasonably priced.

August 12, 2022
Rated 5 out of 5 stars

I love the Plastic Freedom community

I love the Plastic Freedom community, the sharing of knowledge, the teachings, the raising awareness of the damage plastic is having in our environment, the wide variety of plastic free products and the customer service and postal service is top notch

August 5, 2022
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I had an issue with a a product bought last year and they responded the same day to my email. They had a genuine and caring attitude about wanting to resolve my issue and I am very pleased with how things went. Will definitely head back to Plastic Freedom in the future.

May 31, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing company!

I've ordered a few different things from Plastic Freedom over the last couple of years - ranging from their plastic-free tape to their cleaning products and beauty/skincare items. I've always had really positive experiences both with ordering/delivery and the products themselves.

Some items can be a little expensive, but given that everything is made to such a high quality and usually by local, small businesses, I really can't complain!

It's really handy to have a plastic-free option of almost anything you can think of in one place.

I will definitely be continuing to order/restock things as I continue making the transition to being completely plastic free! <3

March 7, 2022
Unprompted review
Rated 2 out of 5 stars

Disappointed

The packaging was damaged and branded sleeve torn on the box it was a birthday present so was disappointed as it looked like a damaged goods purchase when paid full
price !

** update : following communication with the supplier the issue is now resolved .... handled swiftly and without further problem .... thank you

March 1, 2022
Rated 5 out of 5 stars

FABULOUS

Fabulous clear & easy to use website. Received my items, as usual, beautifully & carefully packaged. Will use again & again

March 1, 2022

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