www.plasticsheets.com Reviews 3,330

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 347 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality, noting that items are precisely cut to specifications and arrive in perfect condition. Many people are also very satisfied with the packaging, which ensures the products are well-protected during transit. The ordering process is frequently described as easy and straightforward, with a good selection of products available. However, some people were dissatisfied with aspects of the order and delivery service. There are mentions of significant delays in receiving orders, with some customers experiencing long wait times even after paying for express delivery. A few reviewers also reported issues with missing items, incorrect sizes, or damaged goods upon arrival, and some found communication regarding these problems to be lacking.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the quality of the products, noting... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers found the ordering process... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers praised the fast delivery, with... See more

Quality

Consumers generally express satisfaction with product quality, often describing items as good quality,... See more

Service

People report ambiguous experiences with service. While some customers praise the great price, quick service,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have ordered twice from Plastic sheets both times my order has arrived well packaged and complete. The sizes that I ordered were spot on and the blue protector intact. I would have given five star... See more

Rated 4 out of 5 stars

Great products with multiple availability. Only reason I'm not giving them 5 stars is because turn around time for delivery for my orders to reach me is very slow and should be quicker ideally.

Rated 4 out of 5 stars

Read your emails! Ridiculous. Order placed on Monday 12th 19:19. The following day on the 13th at 07:56 I emailed them through the address on their website requesting the order... See more

Company replied

Rated 4 out of 5 stars

Generally good, items ordered were fine, tried to contact them via their “ticket” system but no reply hence 4 stars


Company details


Contact info

3.8

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 86% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

This company provided a very poor…



I am grateful for your response to my comment and appreciate the refund Thank you

February 13, 2026
Unprompted review
www.plasticsheets.com logo

Reply from www.plasticsheets.com

Hi Deborah,
We completely understand how frustrating delays can be, especially when the expected delivery timeframe changes. While we do aim to deliver within 3–5 working days, bespoke size orders are made to specification and can occasionally be subject to material availability or supplier delays. I can confirm the order has been cancelled and a refund has been processed.
My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Rated 4 out of 5 stars

Accurate cutting and well packaged

The 3mm perspex sheets arrived quickly and well protected. They were cut perfectly square and to size with good straight edges which was critical so I could glue them together to create a cover for a clear dust cover model. I used regular UHU to glue the sheets as it is acetone based, clamping them in place for 24 hours which gave a solid joint.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

I've just received a piece of perspex…

I've just received a piece of perspex and I can't believe how good it is. Packaged brilliantly. Size is perfect and not a single mark on it.
I hadn't realised companies existed for a single piece. I'm so glad I did my research.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

SPOT ON!

The items were a really good price and were packaged well and delivered really quickly. I am not sure as to why this company has received negative reviews. I have actually placed another order!

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

Awful Product, Worse Service

Poor product , dirty , broken and used.
Return still not arranged a week later.
No real communication from the company.

February 4, 2026
Unprompted review
www.plasticsheets.com logo

Reply from www.plasticsheets.com

Hi Sam,
I want to contact you to resolve the issues you are experiencing. Unfortunately, the review has been posted without any contact information. Could you please contact me and provide the order number?

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Rated 5 out of 5 stars

I needed a clear plastic disc for a…

I needed a clear plastic disc for a water feature in the garden. I had a query pre order so phoned the company who were extremely helpful and resolved my query. The Perspex sheet arrived when stated, very well wrapped. The disc fits perfectly. If I need any more, I’ll know who to contact. All in all, excellent.

January 29, 2026
Unprompted review
Rated 2 out of 5 stars

Dont trust their express posting

I ordered four small 6mm perspex rectangular sheets and paid nearly £12 for their so-called express postage, which claimed delivery within 2 business days. In reality, it took a full week to arrive. That makes the express option a complete waste of money. When you read the small print, none of their postage options are actually guaranteed, which begs the question: what is the point of offering an “express” service at a premium price if it doesn’t deliver any faster? Very disappointing and misleading.

February 5, 2026
Unprompted review
www.plasticsheets.com logo

Reply from www.plasticsheets.com

Hello,
Thank you for taking the time to leave this feedback. We’re genuinely sorry that the delivery did not meet your expectations, especially after selecting our express postage option. I have made contact with you to discuss the order.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Rated 1 out of 5 stars

Terrible experience

Terrible experience. First time I have used this company and they cancelled my order without explanation I filled I all the correct details ect. I had to login on there website to find out.
Didn't even have the decency to email me and let me know
I will never use plasticsheets.com ever again

January 31, 2026
Unprompted review
www.plasticsheets.com logo

Reply from www.plasticsheets.com

Hi Paul,
I want to contact you to resolve the issues you are experiencing. Unfortunately, the review has been posted without any contact information. Could you please contact me and provide the order number?

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Rated 5 out of 5 stars

Company experience.

Great service from this company. Sales staff were very helpful and polite. Accurate details were passed over by myself and was double checked by staff before dispatch. Item delivered securely packaged and on time. I would definitely recommend to any other shoppers.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely superb company

This is an absolutely superb company ! I placed an order for two precisely measured shelves to go inside a very confined work space, and the supplied shelves fitted PERFECTLY.
The order arrived really quickly within 5 days, and the finishing of these items was absolutely as perfect as the measurements
I will definitely be using these people for any further orders of cut-to-size items !

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Bird table roof

I ordered 2 (400x300x3mm) plastic sheets, the price was right and delivery time very good. This enabled me to complete my bird table in good time.
Very happy with the service I received.

January 24, 2026
Unprompted review
Rated 1 out of 5 stars

Beware of their unrealistic delivery times

Beware of their unrealistic delivery times and stock levels.
EXPRESS DELIVERY FROM STOCK,still waiting for it on day 35......

When the item was ordered, the website showed the item as "IN STOCK". The Shipping information on the check out page for "EXPRESS DELIVERY" showed "Estimated between Tuesday 16th December and Wednesday 17th December" when the order was placed on 15th December at 15:13.

I accept that sometimes deliveries can get delayed, but to be told on 5th January 2026 that you are still waiting for the item to be received before you can ship almost two weeks after the order, I find unacceptable and totally misleading.
My request for a full refund was met with the following response from customer service:
"Unfortunately, we are unable to honour your cancellation request at this time, as we are still within our 30-day contract.
As your order is Bespoke, we have 30 days to get your order to you correctly."
Today is day now DAY 35, a further request for a full refund has been made.
UPDATE: Refund now agreed.

January 19, 2026
Unprompted review
www.plasticsheets.com logo

Reply from www.plasticsheets.com

Hi Roger,
Thank you for taking the time to share your experience. We sincerely apologise for the delay and for the frustration this has caused.
While the item was listed as “in stock” at the time of ordering, we acknowledge that the delivery timeframe provided was not met, and we fully understand why this is disappointing—particularly when Express Delivery was selected. This is not the level of service we aim to provide.
I have tracked the delivery, and I can see that the parcel was refused. I will contact you to confirm that a refund will be processed.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Rated 5 out of 5 stars

Great customer service

Have bought lots of acrylic sheeting from this company. Always arrives well packaged. Recently had great customer service off Hayley who helped me when my latest ordered briefly went missing en route to me. Resolved quickly.

January 19, 2026
Unprompted review

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