Plentific Reviews 203

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We’ve been working with Plentific for three years now, and it’s truly an amazing platform—there’s nothing quite like it out there. The system is straightforward: if you follow the rules, you can mak... See more

Company replied

Rated 5 out of 5 stars

A really well structured platform Using Plentific opens up a whole new marketplace and lets us work with large clients Plentific is user friendly and completely transparent with works-quotes... See more

Company replied

Rated 3 out of 5 stars

★★★☆☆ Decent Platform but Payment Delays Plentific is a useful platform for getting jobs, but the payment process can be frustrating. While they claim to have strong relationships with clients, inv... See more

Company replied

Rated 1 out of 5 stars

Months and month after I no longer required and wanted anything from Plentific, they would call, send emails and in general not get no for an answer. I made it clear I want no more contact on so many... See more

Company details

  1. Software Company
  2. Contractor
  3. Online Marketplace
  4. Property Maintenance

Written by the company

Plentific is pioneering real-time property operations for real world impact. Our end-to-end solution seamlessly connects owners, operators, service providers, and tenants on a single platform, making operations simpler, faster and more efficient. By working with clients to streamline operations, unlock revenue, increase tenant satisfaction and remain compliant, Plentific empowers clients with data-driven insights that drive action. Plentific is dedicated to building stronger communities where people can thrive, through its growing network of 1 million+ properties and 20,000 service providers worldwide.


Contact info

3.8

Great

TrustScore 4 out of 5

203 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent handyman

Jonathan came on time did the work of putting floating and other standard shelves up with perfection and is v tidy.

November 27, 2017
Unprompted review
Rated 1 out of 5 stars

This is absolutley bad site to put you …

This is absolutley bad site to put your job and use contractors. I put a job and got ripped off down to the bone. The real in-experienced builder who had no idea how to do the job charged me huge amount of money to carry out 3 hour job. Stay away from this web site and do not use any of the trades using his site for jobs. You will save your self hugh amount stress, headache and above all money. The builder on this are not certified by any way or means and do not carry any type insurance. I should checked it first and it bad mistake.

November 19, 2017
Unprompted review
Plentific logo

Reply from Plentific

We are really sorry you had a bad experience with a contractor. We need to confirm the contractor in question, so we can investigate this matter.

If you could contact us at support@plentific.com with the details of the job you posted, we can look into this for you.

Rated 5 out of 5 stars

These builders did an excellent job on …October 2017

These builders did an excellent job on my drive which involved a large amount of excavation, rebuilding and adding walls, paving slabs and repositioning and rebuilding of the main steps. The groundwork for the block paving, with the installing of a drain across the threshold with a crate soakaway was extensive with correct layers of hardcore and sand. The works were completed in seven days as promised by different teams of groundwork specialists. Super result and it has considerably improved the looks and value of my property.

November 7, 2017
Unprompted review
Rated 3 out of 5 stars

I booked a plumber to replace my …

I booked a plumber to replace my shower. He didn't turn up the first two times but appeared on a Sunday in the end.

Plentific staff were helpful to a point but come 6pm on Friday night when I still didn't have a shower the message back said wait until Monday.

November 1, 2017
Unprompted review
Plentific logo

Reply from Plentific

Hi Rachelle,
We are sorry to hear that your contractor did not initially turn up. We are glad that our team was able to assist you and get the work completed.

Rated 2 out of 5 stars

Harder then it needed to be

They don't allow the potential supplier to contact you which means you get endless bounced calls!

They where however the one site to actually find someone

November 1, 2017
Unprompted review
Plentific logo

Reply from Plentific

Hi Symon,
All communication takes place on the Plentific platform, including messages and phone calls. This means that we can protect customer contact information and provide the Plentific Guarantee for all jobs. We are glad that we managed to find someone for your job - that's what we're here for! :)

Rated 3 out of 5 stars

THE ONLY reason this is not a -2 star …

THE ONLY reason this is not a -2 star review is because of the way management handled my complaint which i feel was very good to be fair to Plentific.

This organisation delayed my verification 14 days which is quite funnily enough just past the consumer right of a 14day refund.
I had also been miss sold a contract over the phone which after an investigation worked in my favor.
If i were asked my opinion from a fellow trades person on this organisation i would not recommend plentific.

September 24, 2017
Unprompted review
Rated 2 out of 5 stars

Don't trust their contractors.

Contractor who contacted me was utterly awful. Paid deposit and contractor hinted I needed to pay remainder so I did, Full of promises to start with and then nothing. After chasing, excuse No1: van broke down in petrol station forecourt. Then after a few days he had clearly forgotten his first excuse, 2nd Excuse: I've had all the windows in my van smashed. I gave up and went to Rated People, got the job done next day !!! Only plus side was that Plentific returned all the money I had paid, quite quickly.

September 22, 2017
Unprompted review
Rated 1 out of 5 stars

If you're a tradesman please avoid this …

If you're a tradesman please avoid this company I was a carpenter looking for work in a joint this company they promised me that they had loads of work so for two weeks I have no work whatsoever they said there are members of B&Q so I contacted B&Q one day and they have never heard of them this company is dodgy and committing fraud I asked for my money back and they threatened to close my countdown so practically still sitting here no work after two weeks and £50 gone down the drain I'm going to close the account and advise all of the tradesmen to avoid this website delight you promising you loads of work harassing you on the phone every day

September 14, 2017
Unprompted review
Plentific logo

Reply from Plentific

We're sorry to hear this review Ralphi. As discussed with our team on the phone, we supplied a number of leads for you but unfortunately it's the customers choice who they select for the job.

Pros who are professional and polite to customers are always more likely to win the job.

We continue to expand our trial with B&Q, but this is not currently nationwide so in some areas the team might not be aware of our partnership.

Rated 5 out of 5 stars

Fast and easy to use. One happy customer

I found the experience really positive and pain-free. I've submitted a job for garden maintenance, received several offers, the firms replied to my questions fairly quickly and I booked the one that seemed most sensible. I paid a deposit, the guy came to do the garden work 2 days later and job done! Very fast and easy to use plus I didn't need to get cash as I paid through plentific. One happy customer here

July 11, 2017
Unprompted review
Rated 2 out of 5 stars

I chose to contact Plentific because of their guarantee

I chose to contact Plentific because of their much-vaunted guarantee for all work, so I completed the form online asking for damp-proofing contractors. Four names were returned, none of which was verified. As per Plentific's instructions I asked one of them for verification and he immediately broke contact. I queried this with Plentific, as the guarantee was important to me and I had understood that they covered all the contractors they list. Plentific's answer was as follows: 'Thanks for reaching out. We have new members that need to go through a Verification process and sometimes this takes a few weeks for the Pro to submit all details. This does not mean they are bad companies, but without that in place, we are not able to provide the Plentific Guarantee. We will follow up with this Pro and also get you a few more damp proofing companies to reply'. Almost 2 months later, following online conversations with Plentific and having received a telephone call from them informing me that they had found a contractor and that he would contact me imminently, Plentific has still not provided a single verified damp-proofing contractor.

June 10, 2017
Unprompted review
Rated 1 out of 5 stars

Harassing beyond acceptability

Months and month after I no longer required and wanted anything from Plentific, they would call, send emails and in general not get no for an answer. I made it clear I want no more contact on so many occasions I lost count. Changing web settings would work for a short time and then somehow you were back on their hit list. Successive consultant who obviously work on commission harass you. Do not go near this mob. Shamefully aggressive.

February 25, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service & only one to offer a guarantee

As long as you go with a verified pro and pay through Plentific, a guarantee is offered. This was key for us as we were worried about going with a tradesman in a new area with the amount of money we'd be spending. When the do it yourself posting of projects didn't yield a too many responses from verified pros (we needed work to start immediately), I rang customer support. Alex was very helpful, making some phone calls to verified pros who he knew would be available on short notice and be within our budget. We had three quotes within 48 hours and the company that we accepted the quote from started 24 hours after the quote was made.

Excellent support and a unique service provided. We found out about them through the HomeOwners Alliance.

January 22, 2017
Unprompted review
Rated 5 out of 5 stars

Albion Building Consultants

Albion Building Consultants have produced architectural plans for several domestic building projects of mine including a loft conversion, garden annex and two kitchen extensions.
All of these plans have been designed to our specifications, without delay and been passed by council planners without reservation.
I have been very pleased with the professional and helpful service I have received from Albion Building Consultants, and highly recommend them.

August 31, 2015
Unprompted review
Show reviews in all languages. (203 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look