Order placed on the 3rd August. Still waiting. They seem have to keep the money but not send the goods. Emails ignored and phone goes to answerphone. Just letting people know the extremely poor cus... See more
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See what reviewers are saying
Amazing customer support.When parcelforce failed to deliver on time ,Pete at plumhub got straight on the case and didn't quit till he'd solved the problem keeping me informed throughout.....all compan... See more
Company replied
A fair price and a 5% introductory discount offer on top swayed me. However when fitted a leak appeared from a blank factory fitted plug where an O ring had not fitted. Sorted it myself but requested... See more
Waiting to see how things go. The tap arrived last Thursday and I fitted it on Friday however when it was put in place you could see the stem had been bent at some point, currently waiting to hear whe... See more
Company details
- Plumbing Supply Store
- Bathroom Remodeler
- Bathroom Supply Store
- Do-it-Yourself Shop
- Heating Equipment Supplier
- Radiator Shop
Written by the company
Here at PlumbHub we have got the plumbing and heating products to cover all your needs. Our specialist team boasts over 30 years of experience and are dedicated to helping trade and retail customers find premium quality plumbing and heating supplies at competitive prices.
Contact info
Unit 1-2, 660 Chester Road, B23 5TE, Birmingham, United Kingdom
- 01213508188
- info@plumbhub.co.uk
- www.plumbhub.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 17% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Radiators arrived damaged with dents and bent side panels
Radiators arrived damaged with dents on the side panels that had been bent and dislodged, ripping out the retaining screws.
They showed no interest of concern in the damage caused in transit or how this would be sorted out
Easy to deal with
Easy to deal with. Delivery on time was important. Worked out great
Absolutely first class service
Absolutely first class service, goods delivered within two days and had great customer service from the owner.
Highly recommended!
Still haven't received the item!
Still haven't received the item!
Evri are the courier, who seem unable to grasp that businesses don't receive deliveries between 1900-2100!
Over a week waiting for a very small…
Over a week waiting for a very small order that is supposed to be "on its way" and no response to email.
Website was easy to navigate and order…
Website was easy to navigate and order goods, delivery was a little slower than would of liked but was in xmas period so probably effected this.
Update for delivery was a little confusing as items were split for delivery and didn’t say what was actually on delivery but I did receive a phone call to arrange delivery of larger item, I think this would of normally happened earlier if I hadn’t ordered at time of year but on Whole I would definitely use company again, overall very happy with purchase.
Easy to deal with
Easy to deal with, very good correspondence, excellent after sales service.

Reply from Plumbhub
Fantastic support…
Can’t speak highly of the support offered from PlumHub.. David was great and explained everything to my wife and I.. no question from us was a silly one… helped us to pick the right style and output for a radiator… would recommend to family and friends

Reply from Plumbhub
Service from start to finish ⭐️⭐️⭐️⭐️⭐️
Fantastic service from ordering to receiving spot on, prices very competitive, stock available and delivered quickly.
Driver we had called when nearby and lovely to deal with when he arrived.
All excellent!
Delivered on time
Ordered two valve washers for cistern. Arrived two days later by post. All as expected.
Excellent communication…
Excellent communication throughout…delivery was exactly on time and the gentleman was delightful.
Simple and a great price.
Good price and efficient delivery
Good price and efficient delivery. Too early to comment on the performance of the product .

Reply from Plumbhub
Sourced 5 x radiators including 300 x…
Sourced 5 x radiators including 300 x 3000mm shown as in stock on line, called to confirm delivery arrangements, later to find 300 x3000 wasn’t in stock but would now have to wait 8-10 weeks for it.
Customer service was very good and apologetic for delay, but gave 3 stars instead of 5 for the delay, as it has pushed my project back two months.
Very nice delivery driver
He was very kind and went out of his way to find my address when I hadn't put the street name on my order. very good
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