Order placed on the 3rd August. Still waiting. They seem have to keep the money but not send the goods. Emails ignored and phone goes to answerphone. Just letting people know the extremely poor cus... See more
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See what reviewers are saying
Amazing customer support.When parcelforce failed to deliver on time ,Pete at plumhub got straight on the case and didn't quit till he'd solved the problem keeping me informed throughout.....all compan... See more
Company replied
A fair price and a 5% introductory discount offer on top swayed me. However when fitted a leak appeared from a blank factory fitted plug where an O ring had not fitted. Sorted it myself but requested... See more
Waiting to see how things go. The tap arrived last Thursday and I fitted it on Friday however when it was put in place you could see the stem had been bent at some point, currently waiting to hear whe... See more
Company details
- Plumbing Supply Store
- Bathroom Remodeler
- Bathroom Supply Store
- Do-it-Yourself Shop
- Heating Equipment Supplier
- Radiator Shop
Written by the company
Here at PlumbHub we have got the plumbing and heating products to cover all your needs. Our specialist team boasts over 30 years of experience and are dedicated to helping trade and retail customers find premium quality plumbing and heating supplies at competitive prices.
Contact info
Unit 1-2, 660 Chester Road, B23 5TE, Birmingham, United Kingdom
- 01213508188
- info@plumbhub.co.uk
- www.plumbhub.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best Price
Bought an insulating jacket for the hot water cylinder, best price I could find and reasonable delivery options.

Reply from Plumbhub
Ordered a week ago
Ordered a week ago. Tracked on EVri Saturday - an apology notice and est delivery date of 19th obviously gone. Now tracking says waiting for parcel from supplier. DO NOT USE EVRI!

Reply from Plumbhub
Really good company to deal with .
Really good company to deal with .. Pleased with radiators
What’s not to like
Quick. Well packed and delivered. Good communication. 1st class product. Excellent price.
Reliable Company with Competitive Prices
I order regularly from Plumbhub and had an delivery issue last time as the courier company lost my item but handled very well by Peter and sorted quickly.
Good reliable company with competitive prices.
Thank you Peter.
Good price and service
Had fantastic experience .…
Had fantastic experience good communication delivered promptly and on time love the radiator. The delivery driver was very helpful and polite thankyou so much
Excellent friendly customer service
Excellent friendly customer service. Will go above and beyond to help customers.

Reply from Plumbhub
Would have appreciated a vat invoice in…
Would have appreciated a vat invoice in the box . Thanks
Mangers cylinder jacket
The Mangers cylinder jacket was at a competative price and was delivered promptly. It was just the right size for our small hot water cylinder 36"x18". Easy to fit. The four tapes provided were rather narrow, but each went round twice which helped.
Great company. Very helpful.
Used these a couple of times now, no issues whatsoever. Also very helpful.
Excellent service
Excellent service. I have used this company before and are once again very pleased with the experience.

Reply from Plumbhub
Delivery was a hassle
Purchasing via the website was seamless and looks a decent product but the delivery was overly complicated, not express as stated ( said would take 2-3 days and was classed as ‘express’ on the description with no other options, a third party had to phone to organise the delivery and didn’t do that til the third day), and a ridiculous amount of excessive packaging (partial crate for a small (albeit 1800mm long) relatively light radiator, of which the radiator was hanging out the bottom of the crate when it arrived!), and gives us extra hassle to get rid of. Not quite sure why I had to pay £24 for “express” delivery. If it isn’t express delivery then please do not call it such on the delivery option to manage customer expectation.

Reply from Plumbhub

Reply from Plumbhub
Negative experience:(
Negative experience:(. Radiators ordered at the end of August. Delivered radiators after a five days been demaged and delivery has a missing radiator. Nobody give us a message or call. After a month we still have an issue. The replacement parts are still on their "way"to us, only we recieved is the sellers promise which is seems nothing. They told us as an exuse that the suplier hasn't responded to their concerne. Never gonna use them again.
My adviceis :use somebody else

Reply from Plumbhub
radiator was delivered quickly and was…
radiator was delivered quickly and was exactly what I ordered

Reply from Plumbhub
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