Plumbing Care Services Reviews 

111
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Little arrogant, item wise billing for materials is inflated and extra items added, work done is not upto the mark. Not recommended as there is less clarity and quality in work.

Rated 1 out of 5 stars

UPDATE. From Marcus. Reading the reviews over the previous 18 months indicates a very worrying change in working practices. With deposits taken and work not started, or unfinished. For my one cas... See more

Rated 3 out of 5 stars

I've had the same experience as everybody below. Calls texts emails what's apps unanswered mid November 24. However, I did have to deal with Paul and Ellen last summer to sort out damage as there was... See more

Rated 1 out of 5 stars

Similar recent experience to Andrew Evans. Previously great service for about 8 years also with installation of two boilers for us. However, recently we have recently (May) paid a deposit of £1000 for... See more

Company details

  1. Home Services

Information provided by various external sources

Qualified 24-hour emergency Bristol plumbers, offering fee-free 1-hour callouts for emergency boiler repairs, gas and combi boiler installation, and plumbing.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

111 reviews

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1-star

No recent history of asking for reviews

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1.5

All reviews

(111)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

I highly recommend Plumbing Care…

I highly recommend Plumbing Care Services and won’t go anywhere else now. Emma and Ellen, who I’ve dealt with over the phone, provide exceptional customer service and go above and beyond to help meet customers needs. The engineers are professional and efficient. Overall I feel the whole team is very trust worthy and reliable.

November 1, 2021
Unprompted review
Rated 5 out of 5 stars

Boiler saviour!

My boiler sprang a leak a few days before I was booked in for major surgery. I was let down by one local plumber, but PCS came out and sorted things out at a very reasonable cost. The plumber was VERY knowledgeable, quick, and efficient. I would definitely use again!

October 18, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent, friendly service

I have always received an excellent service from this company. They're really friendly and attentive on the phone. They were great with fitting my new boiler and offered a good price for it. Would highly recommend. Their communication before, during and after was great.

May 7, 2021
Unprompted review
Rated 5 out of 5 stars

Recommended

They were professional and honest, and I'd recommend them for any boiler related issues - will not hesitate using them again in the future should the need arise.

April 20, 2021
Unprompted review
Rated 5 out of 5 stars

The Plumbers you need

A new boiler fitted 6 months ago is functioning perfectly, a new thermostat was fitted a couple of days ago replacing the original which was giving trouble after 46 years, just four years older than plumber Paul. All the work has been carried out efficiently with no mess left and at a good price. Many thanks.

March 19, 2021
Unprompted review
Rated 3 out of 5 stars

Engineer was on time and got on with…

Engineer was on time and got on with the job. Friendly, considerate and tidy.
Unfortunately the receiver for the thermostat was wired incorrectly so a return visit was required.
Happy to use plumbing care again in fact they will be continuing with the annual boiler service!

February 9, 2021
Unprompted review
Rated 1 out of 5 stars

Plumbing Care Services Bristol - do not use

I would not recommend this company.

My Auntie had her boiler serviced 3rd Feb 21. Since then she has had no heating. She has rang the company several times just to be told an engineer will be sent out when one becomes available.

It is the middle of winter, my Auntie is in her 70's, lives on her own and has now had no heating for 5 days!

February 6, 2021
Unprompted review
Rated 5 out of 5 stars

First class service

We have a specialised heating system so we were apprehensive that we would find a good plumber that would be able to help when we found ourselves without hot water. We needn’t have worried, from my initial call to Ellen and visit from engineer Paul, the service was exceptional. Paul even came back late one evening to fit the required part. The whole experience was friendly and professional and the cost was reasonable too. I wouldn’t hesitate to recommend them.

January 27, 2021
Unprompted review
Rated 5 out of 5 stars

Plumbing Care Services 👍🏻👍🏻

Great service from Plumbing Care Services. They responded really quickly when my electric water heater failed, gave me several options and advised me which was the best for my situation ... was wasn’t the most expensive one.
The actual work was done quickly and professionally by a very friendly technician.
All in all, a first class response from a great business

December 9, 2020
Unprompted review
Rated 5 out of 5 stars

Our 15 year old boiler broke on Friday…

Our 15 year old boiler broke on Friday evening. I emailed Paul and had a response at 11.30 that night. He phoned Saturday morning, visited later that day and provided a fixed price quote to replace the boiler. Work completed by Tuesday afternoon.
Very efficient, very competent and good value.
Peter

October 15, 2020
Unprompted review
Rated 5 out of 5 stars

Plumbing Care Services - Ellen

Our boiler had lost pressure and we had no hot water. I had phoned several companies and had been quoted £120 p/h + vat. I phoned plumbing care services hoping to get a better price. I spoke to Ellen who was absolutely fantastic and solved the issue over the phone. I will definitely be using plumbing care services again and will be recommending them to all my friends and family. What amazing service, thank you so much, a total star!

August 17, 2020
Unprompted review

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