Pluscar Tenerife Reviews 

Scammer, they charge you 300 euros for deposit and did not give it back.

The car was returned the 4 may, we are the 28 may and still nothing. Of course the person is not responding anymore. I'll update my comment if they give back our cash.

They cheat people, they don't give deposit back, saying they have problems with IT system.

Very highly recommend. New car. Very reasonable price. I paid with a debit card, and had to leave a deposit of €300, but it was returned to me the day after I brought the car back.

Two and half weeks after I return a vehicle they charged me £30 for nothing, will never again use this rental company, scammers!

Brilliant car hire company I rents cars every year I never have a problem , you just pay the one payment if you have a credit card ! Best car hire in Tenerife ! Fully recommend to anyone ! Thanks for looking after me every time !

Car returned on November 16th, today it is December 19th and I still haven't received my €300 back. this is not normal.

I have used Plus Car several times. Full insurance, no deposit, cheap prices and easy pick-up/drop-off were the reason why I liked them. They have recently asked for a deposit in Tenerife if you don't have credit card. They said the 300 euro deposit would be returned in 4 days. After 2 weeks I still don't have my money back.
My flight was 1 hour late, I arrived at 22:00 (I informed them about the delay) and they charged me 20 euros for "nocturno".
They don't answer the messages sendt via the online form or Messenger.

Update: I got the deposit back.

We rented a car indicating that we would arrive at 16:00 . After arriving, we went to their rental office and saw that their working hours are only until 13:00. All plans for the evening fell through. We came next day after 9 in the morning and the employee said that they no longer have our reserved car because we had to pick it up yesterday (when they were not working). After searching, he found another, inferior one at a much higher price. When we said that it was not suitable, he suggested that we look elsewhere. Finally landed at the same price as it was, despite that the car was cheaper and rented one day less. We received an old car, the steering wheel was worn, the drivers seat was even white from sweat :(

I rented a car initially for 8 days, but due to some health problems I had to extend the period to 20 days and that in two different rounds. EASY AND WITHOUT COMPLICATIONS.Everything was taken care of over the phone by my wife (not by me) including the place where we had to hand over the car which was also changed. Very, very simple and efficient handover procedure.
Thank you for your help.

Awful service, I reserved a car and when the day arrived and called they said that there is no car I I got notified via email that there were no cars for the selected dates wich is FALSE. I WASN'T NOTIFIED AT ALL

Do we booked a car for 10 days the car we order was a golf. On picking it up and driving it the car kept on giving a error code. Upon driving it without our stay it keep stalling without our trip with the vehicle. When we handed back the car, we decided to use water and wipe the back of the seats so they were a bit wet. We got to sitting waiting for our flights and we got an email about a cleaning fee which was 50 euros. They just took it from our account without asking or seeking our consent. We tried to call them and call and then email them. They completely blocked us from email and also blocked our calls. We never use this company again.

Easy communucation, quick booking process and from my arrival car and keys been provided less than 5 mins. Seats for kids provided. Amazing economical car, staff speaks good english. Return process simple- drop car on the street parking, nearest to office, send location through Wazzap, return your keys.

Very poor service, arrived to pick the car up from a man who is working from the back of a van in the middle of the car hire place. Took ages for the car to arrive and when it did it was dirty, damaged and the child seat was disgusting. When we took the car out it had no power, struggling to get out of junctions and pull away from anything. Our villa was up a hill and it wouldn't get up and after 1.5 hours of us having it, the clutch stuck in....mid hill.....and then the car wouldn't start. We got stuck on a hill, called the office and at first they were sympathetic and they sent out a flat bed with a new car for us. The flat bed guy wanted 60 euros for getting the car and then pluscar said we would be charged for the clutch etc. as this was not covered.... we'd had the car about 2 hours at this point. They said they would contact us to let us know how much the bill would be, but never have and we are now a week on. The second car wasn't really much better, dirty, scratched, dented, hole in the door.....do not hire from this company!!!

Reserved a car for 20 days.
6 hours before scheduled car pickup I received an email with info that they don't have any car available.

scam! Keep away from it

Hired a Honda 125 for 2 days with Pluscar in La Gomera. The guy on reception at the ferry terminal really knows how to serve the people. Professional, attentive and straight up honest. Bike was perfect, they got us everywhere on the island. Easy handback transaction, no fuss, no hidden extras, nada. Top dollar for this reputable company, couldn’t fault them.

After month, I am not able to reach them via email&phone to get deposit 300EUR back as I used debet card. 2 calls, 2 emails, their public form, no result, no answer.

Child seat were not really well maintened.

(You get this feeling from them.)
It´s not about you and your family safety, it´s about getting as much as possible for as little as possible!

The child car seats were unsafe. When we complained to the car rental owner he said ... Please don´t complain, you get this seats for free.

Extremely disappointed with this company and can not recommending it to anyone!

Was to pick up car this morning at the southern airport in Tenerife at a prearranged time of 10am. Was difficult to get anyone on the phone and when I did I was told I would be phoned back but wasn't. There didn't appear to have an office in the airport. Phoned few more numbers from their website and was told to meet in public carpark in 5 minutes. No one turned after 15 mins and I have to leave. Terrible service.

Be careful with Pluscar. I booked a car with Pluscar on Tenerife for one day and paid with my credit card. The next day my card was charged again with a higher amount. I get no answer or feedback to my questions. Never again, what a scam.

I always use them, I have never had a problem booked again for 7th august and my car will be there waiting..
come out of airport front door and walk 10 o'clock you will see him

just be organised