Plvylists Reviews 231

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

This platform is a scam do not fall for it. Report them however you can. I paid for 2 services (Spotify and audiomack) they never delivered my song to any playlist. I emailed send texts on IG all vani... See more

Rated 1 out of 5 stars

Hi ! I ordered 1 single promotion and for some reason my PayPal was rejected. Lucy from Plvylist wrote me back (I’m sure it was automatic) offering me 20% discount for my order. After posting my... See more

Company replied

Rated 1 out of 5 stars

Literally the worst customer service and program I have ever used... spent $100 on a campaign that still hasn’t happened, it’s been over 2 weeks. I have emailed EVERY email on the website and still ha... See more

Rated 1 out of 5 stars

Shopped with these guys for a while, had no problems. My past 4 orders have either been completely ignored or added to their “playlists” and received 0 streams. Tried reaching out through email and In... See more

Company details

  1. Music Management and Promotion
  2. Publisher

Information provided by various external sources

Plvylists helps artists and labels grow their song popularity by getting the songs placed on large/active playlists on multiple platforms. These playlists are user-generated playlists owned by independent curators. We do not work directly with the Spotify editorial team. Submissions are automatically sent to targeted group of playlist curators, matching the genre of the submission. Each curator has a collection of playlists with an active following.


Contact info

2.2

Poor

TrustScore 2 out of 5

231 reviews

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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

This site is a scam

This site is a scam. I purchased a service back in December of 24 2020 for Apple Music promotion. The campaign never ran and I sent an email stating that I wanted a refund. After two weeks I received a message stating I would get a refund but that never happened. It’s been over a month, no services were rendered and they again stopped responding to my emails. Stay Away unless you want your money stolen!

January 27, 2021
Unprompted review
Plvylists logo

Reply from Plvylists

Hey KD 👋

Sorry to hear your Apple Music promo didn't start on time. Can you please email us at orders@plvylists.com with your order number so we can take a look at this for you?

Best,
Lana from Plvylists

Rated 1 out of 5 stars

It's a scam, those good reviews must be fake

Was placed in three playlists which all had almost exactly the same follower count and gave me a bunch of plays only from Finland. Very suspicious and the owner of the playlists had no profile picture or followers. AVOID, don't waste your momey

January 25, 2021
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Reply from Plvylists

Hey Noah 👋

Sorry to hear about your experience with one of our curators. Please reply to the Find Reviewer so we can resolve this for you. Please note your purchase with us is always protected, so if your campaign doesn't work out, we will figure out other suitable options for you!

Look forward to hearing from you.

Best,
Lana from Plvylists

Rated 1 out of 5 stars

SCAM ALERT!!! Streams are generated by bots

I will start a Class Action Lawsuit against them. Write me at alan.ville gmail to join. This company employs bots to give artists streams on Spotify. After my campaign started, my Spotify profile miraculously got 5k "followers" in a couple of weeks, and after a month or so, it went down to 9 followers. They also lie about having a team of "curators". I expressly stated the genres associated to my music, and they placed my single in playlists that are in no way related, like hip-hop, country, rap, techno etc. After submitting various complaints, they placed my single in new playlists, which allegedly have 10k followers or more, however, all of the songs on those playlists were just added 3 weeks ago. So how can a playlist have thousands of followers if the songs were just added 2 or 3 weeks ago? Finally, what confirms that this is a scam and that streams are being played by bots is the payout. My statement on my Repost (Soundcloud) account only paid me for 2k streams in 4 months, yet my Spotify account says I have close to 60k streams. I also did not get a SINGLE interaction from a stranger. Not even ONE. Take your money elsewhere, and avoid getting scammed like me and many other artists who have posted terrible reviews about this company.

UPDATE: the company never got back to me, as they know they have scammed me and have no way of justifying that. Also, please NOTE that most of the recent 5 star reviews come from the same location in "IN". They are creating fake 5 star reviews to try to hide the real ones exposing their scams.

January 3, 2021
Unprompted review
Plvylists logo

Reply from Plvylists

Hi Alan,

Sorry to hear your experience with one of our curators did not go as planned. Please note we are a platform that allows you to connect and find curators who are currently advertising their playlists or marketing services, we do not provide any services first-hand ourselves.

That being said, we are looking into this for you to see which curators you worked with.

It's sad to hear that one of our clients didn't have a pleasant experience, so we'll do our best from here to accommodate. That being said, you got results but are not satisfied with the quality of the results.

We are actively working on a solution to help you resolve this within the next 24 hours <3

Best,
Lana from Plvylists

Rated 1 out of 5 stars

Horrible!! STAY AWAY FROM PLVYLISTS!

Horrible!!! I was clearly promised 15K to 50K PLAYS for the money they took from me. At the end I received 3,5K plays in total and the track was taken down after 3 weeks, not even a month, from all the playlists. The customer service pretends they don't understand what I'm talking about and keep on telling me about REACH where I have an email where they promise me PLAYS. this is the most ridiculous and dirty gaslighting I've seen in my life. Pure SCAM

Replying to your reply.

You DID promise PLAYS and I have an email from Linda with that. I already provided all the information to your customer service TWICE including screenshots from the plays, screenshots of the email of your Linda and confirmation of payment. Nothing changed.
Please don’t lie this is just ridiculous and pathetic.

December 23, 2020
Unprompted review
Plvylists logo

Reply from Plvylists

Hey Sugar,

Can you please let us know your email via Find Reviewer?
We'll email you some compensation options to make sure you get your money's worth for the campaign.

Also, just wanted to take this moment to clarify to you or any artist that's reading this, our service does not promise Plays, we simply estimate what your song can perform with a specific campaign option. The estimate creates a protection layer for you as the artist, if the song doesn't reach the estimate range, we'll run a new campaign for you at no cost, or a small additional fee if needed.

I hope this makes sense <3

Lana from Plvylists

Rated 5 out of 5 stars

Plvylists.com is the premiere…

Plvylists.com is the premiere playlisting/ad promotion platform for artists from indie to professional. The website itself is explanatory and intuitive for first time users. Reaching out to plavylists via email is never a hassle seeing as their team responds in a timely matter. If there is ever confusion or mistakes made, it is fixed fast and the results are top notch. Highly recommend!

December 6, 2020
Unprompted review
Rated 1 out of 5 stars

They messed up my artist page on Spotify.

At the time of this review, it's been 2 weeks without ANY response. Nothing. I've been requesting for 14 days to have my song removed, but no 1 reply. Wanna know what happened ever since then? My Spotify artist page got messed up. My related artists are GONE, everything is messed up because the playlists they put me in are FULL OF BOTS.

NO RESPONSE IN 2 WEEKS. NOTHING. This is the worst company I ever gave money to.

November 30, 2020
Unprompted review
Plvylists logo

Reply from Plvylists

Hello Max,

We've tried our best to help you with this situation. Please check your Find Reviewer to resolve this issue immediately.

Best,
Daryl from Plvylists

Rated 1 out of 5 stars

Bot farm - Spotify ban - ignoring emails

Bot farm, got my song banned from Spotify due to illegitimate streaming practices. Promised in August to refund me and help get my song reinstated, have done neither and now ignoring all emails.
--
@Daryl, it's you I'm waiting on. You last emailed me 29 Oct saying you assumed this was resolved (despite three months of unanswered emails suggesting the opposite). I've sent you a further three unanswered emails since then. Would appreciate you processing the refund I was promised on 12 August.
--
11 Jan 2020 still no refund and no further response.

November 14, 2020
Unprompted review
Plvylists logo

Reply from Plvylists

Hello Stevie,

This sounds like a serious situation. Please respond to the Find Reviewer request so we can take care of this for you right away.

Best,
Daryl from Plvylists

Rated 1 out of 5 stars

Full of bots - scam

Total scam, full of bots. Ignore the positive reviews - I wish I had. We gained 3000+ followers over a few days, making us really excited, as we thought bots could not follow. However they obviously were, as they all disappeared a month later - spotify removing those accounts for suspicious activity. Emailed Plvylists, they said words to the effect 'maybe you've done something to lose them all'. How? Unless we'd done something heinous, why would more than 3000 people all have simultaneously decided to unfollow us? I never got a response from them to this question. Avoid.

Edit: This is not a review from a competitor. I am a customer and have shown my receipts to Trustpilot. Plvylists wants to silence negative reviews instead of addressing the rampant bots that their curators use.

November 2, 2020
Plvylists logo

Reply from Plvylists

Hello,

This seems like a review by competitors.
This review should be taken off Trustpilot.

Best,
Daryl from Plvylists

Rated 1 out of 5 stars

Do not trust horrible services

I ordered a Spotify promotion just about 2 months ago now. And after 2 months of me emailing them once a week asking why I haven't been placed on any playlists yet, and at this point asking for my money back because they blatantly scammed me. What do I get in return? One email after I sent upwards of 10, apologizing and promising to fix things, 3 weeks ago. This is unacceptable they do not respond to your emails, and most importantly, they steal from you.

October 29, 2020
Unprompted review
Plvylists logo

Reply from Plvylists

Hello Matthew,

I understand the agent and curators you were dealing with have been dismissed due to numerous complaints of active campaigns not starting with them. We've received your Find Reviewer request. We are now actively working on your case and resolving this issue, and compensate immensely.

This is one of the only genuine 1 star reviews on here, so I'm confident we can resolve this issue for you.

Best,
Daryl from Plvylists
Senior Resolution Specialist

Rated 1 out of 5 stars

1 star is too much for you

1 star is too much for you! Customer Support is not responding and I don't know if my track was sent to curators, accepted or rejected. THE WORST ON THE MARKET, COMPETITION IS BETTER! As soon as the "campaign month" ends, I'll give you a bad advertisement on Instagram. I will make you fail :)

October 29, 2020
Unprompted review
Plvylists logo

Reply from Plvylists

Hello Domenico,

Please check your email. I've received your Find Reviewer request.
The agent that been non-responsive on your submission has now been dismissed, this is an issue that will never be repeated again.

Communicate with us via email, let's get this resolved for you ASAP!

Best,
Daryl from Plvylists
Senior Resolution Specialist

Rated 1 out of 5 stars

Plvylists are scamming artists for money!!! WARNING!!!

Plvylists keep asking me to respond to the find reviewer request which I done two times now as this is my third bad review of this company.
They have not resolved the issues and continue to avoid the matter with no answers.
They lie about the 24 hour service start policy and don't compensate artists for wasting over a month of our time, instead they keep going around the circles with the worse customer service ever, no replies, false promises while taking artists money. This is a disappointing service to say the least.
Daryl have replied to both my reviews without so much as an apology, explanation or solution for the horrible service and waste of my time.

October 28, 2020
Unprompted review
Rated 1 out of 5 stars

It is so disappointing | I don’t recommend!!!

It is so disappointing! The service is really bad no more than 100 streams, no refund nothing. I don’t recommend this service!! On top they run bots over there Playlists but only for one day so you think the playlist will work for you ....

October 26, 2020
Plvylists logo

Reply from Plvylists

We do not own any of the playlists if you choose the "playlist submission" service on our promote page, it is mentioned across 7 different places on our website that we do not own the playlists. Not sure which playlist you've been placed on as you have not responded to the Find Reviewer request, so I cannot locate your order.

I also attempted to search our database for your name and it unfortunately did not come up. Please reach out within 48 hours to get this resolved for you or email admin@plvylists.com with your Submission ID or the email you used to place the submission and they'll be able to help you.

Edit: Customer never responded. Seems like a fake review.

Best,
Daryl from Plvylists
Senior Resolution Specialist

Rated 2 out of 5 stars

I've been very disappointed

I've been very disappointed with the service. I've emailed and only receiving brief messages in return. They seem to be having technical difficulties according to my last email. I have asked for a refund and they are telling me to continue waiting.

October 25, 2020
Unprompted review
Plvylists logo

Reply from Plvylists

Hello Tony,

Please respond to the Find Reviewer request as soon as possible, we will communicate with you in a timely manner and explain why your specific submission has been delayed.

If you request a refund, they’ll offer compensation or let you know a course of action that will help you get the service you paid for (especially since you got approved).
We cannot physically control wait times, our team is working as hard they can and we cannot limit the flow of submissions.

That being said, if you’re keen on a refund simply respond to the Admin email with the appropriate course of action you’d like taken. The admin email is an email you’ll receive after we read your Find Reviewer request.

I hope I can help you, because it seems like there have been a few artists waiting on their submission status as well and resort to coming to Trustpilot, which we do not actively use nor endorse anymore due to a lot of fraud reviews.

Let me know if you have any specific questions when we respond to your Find Reviewer request as well.

Best,
Daryl from Plvylists
Senior Resolution Specialist

Rated 1 out of 5 stars

SCAM

we purchased a package on July 24th (Spotify| [NEW SALE] 3 Playlists - 50K - 75K monthly reach ($149) [was $299]). Our reference number for this purchase is: #15842625

You promised us to get at least 50K streams. Sadly we have to recognise that we got kicked out of 2/3 playlists already - three days before the campaign ends officially.

Altogether we gained not even 6.000 plays on the song.
We ask you to keep the promises and beg you to put us into some other playlists to gain the streams, but nobody replied to the emails.

October 19, 2020
Unprompted review
Plvylists logo

Reply from Plvylists

Hey Edi,

“SCAM” is an interesting way to describe our services, and I’m not sure where you read the promise of “50K streams” on our website because we do not guarantee streams. Giving you an estimate of streams is our way of telling you “here’s a previous case study that we’ve worked on, and these were the results from our best campaign”. Estimates don’t mean results are GUARANTEED.

If you are looking for fake or “GUARANTEED” results, please use a different marketing agency.

Bombarding our Trustpilot page with fake false reviews trying to rectify the situation will not help.

If you did place a submission with us, I can certainly get the full budget amount sent to us refunded back to you immediately. Please respond to the Find Reviewer request so I can assist.

Daryl from Plvylists
Senior Resolution Specialist

Rated 1 out of 5 stars

Dodgy af service

Dodgy af service. Sure, I got 20k streams: from 20k listeners, a sure sign of bots. And the save to listener ratio was under 1%, another sure sign of scammy bots. Plus it took almost two weeks to get my track playlisted and that was only after posting a scathing review here. Everything they say on their website is a lie from delivery time (they say within 48hrs) to not using bots. You have been warned!

October 18, 2020
Plvylists logo

Reply from Plvylists

Hey YANG,

We have 1000+ curators we submit your budget to, and we simply email you with a list of the playlists you were placed on to.

We cannot guarantee the quality of the streams will be the best since we cannot control the playlists, as they’re all provided by third party sources (that we trust).

If you have any issues with a curator or the quality of streams you’re receiving, please report the curator to the appropriate steaming platform. If your song gets removed or your promotion reaches poor results, we can refund you.

Otherwise, we cannot really do much as we’ve already sent the budget to the curator and they’ve completed your promotion. We give all artists a timeframe of 48 hours to review the results from their promotion and you have that timeframe to request your promotion to stop or receive a refund.

Have a great day,
Daryl from Plvylists
Senior Resolution Specialist

Rated 1 out of 5 stars

Spent $100 only to be placed on 2…

Spent $100 only to be placed on 2 playlists totaling 404 followers. Definitely not worth it considering I know curators with playlists totaling almost 100,000 followers who charge less. So I then requested a refund, and they said I would receive it within 3 business days. However, they said that about a week ago and I still have not received my money back. Don't waste your time with them. Poor results and frustrating customer service.

October 15, 2020
Unprompted review
Plvylists logo

Reply from Plvylists

Hello Jackson,

Apologies to hear your campaign was placed in only two playlists with a low follower amount. We cannot guarantee what type of reach you will receive via playlists as we work via third party playlist curators to send them your budget.

If you’d like to revise the submission, you can simply reply to our Find Reviewer request and we will get you the right amount of playlists for the budget as it seems like your budget might have not been fully used!

You can check your balance and see how much of your budget is left to use. We will guide you through the process to have successful campaigns going on from here on out.

In addition to this, we will be releasing a series of videos on how to maximize using our marketing services for your brand and songs.

I look forward to hearing from you!

Best,
Mikayla from Plvylists

Rated 1 out of 5 stars

Read this before you use their service!

Hello, it’s been about 12 days since I paid for the campaign (100-125k) yet I haven’t gotten any results at all on my track. This is unacceptable. 12 days!! You promised 24/48 hours after paying. Horrible experience!

October 12, 2020
Plvylists logo

Reply from Plvylists

Hello Ando,

Sorry to hear you’re having issues with your campaign. Please respond to the Find Reviewer request so I can assist you with this.

You have nothing to be worried about, our team is here to help, always.

Look forward to hearing from you.

Best,
Mikayla from Plvylists

Rated 3 out of 5 stars

Service has deteriorated!

This has always been a great service. However, there are some big problems right now.

Not replying to emails
Not starting promotions within a 7 day period after you pay
Getting removed from playlists part way through promotions
I received a prompt response back after my email. However, the streams stopped abruptly after a few days. I understand you are not offering Spotify as a service anymore. What is going on? Do I assume that this service does not meet Spotify's policies and you are no longer operating?

October 4, 2020
Unprompted review
Plvylists logo

Reply from Plvylists

Hello SU,

Thank you so much for the kind words. I’m glad this service has been great so far for you, and I’m here to make sure it continues to get better.

Unfortunately, I am very limited in helping you unless you can respond to the Find Reviewer request and we will help you immediately.

Have a wonderful day ☺️
Lana from Plvylists

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