I'd like to give a special shout-out to Jerry and his colleague Shane from the Estate Office at GWQ. Whenever I have a question or issue, they're always approachable, professional, and genui... See more
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We deal with many managing agents and I must say POD are outstanding. We have just had a recent experience with Shane Van Sanden and he is just FIRST CLASS! Thank you for all your assistance. I also w... See more
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Great concierge team in KRP who are always friendly, professional, and helpful. They do a fantastic job keeping everything running smoothly and are always willing to assist residents whenever ne... See more
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Company details
- Property Management Company
- Building Consultant
- Property Administrator
- Property Maintenance
- Real Estate Consultant
About POD Management
Written by the company
Exceptional property management - award-winning care for blocks, estates, and communities
At POD, we set a new standard for property management. We believe that exceptional service is about more than just maintaining buildings, it’s about building trust, supporting communities, and making life easier for everyone who calls your property home. Our award-winning team combines years of expertise with a genuine, people-first approach. We use smart technology and proactive management to prevent issues before they arise, respond quickly when needed, and keep every detail running smoothly.
Who we work with
We proudly partner with some of the UK’s leading developers, freeholders, resident management companies and right to manage companies. From landmark residential developments to vibrant mixed-use communities, our portfolio includes some of London’s and the UK’s most respected addresses. Clients such as Bellway and Berkeley trust us to deliver operational excellence, transparency, and real results.
What we do
Our services cover every aspect of residential property and estate management, including:
- Block & Estate Management: End-to-end management for residential blocks and estates, tailored to each client’s needs.
- New Build Consultancy: Supporting developers and owners from pre-completion planning through to handover and ongoing management.
- Fire Door Inspections: Ensuring compliance and safety with thorough, accredited inspections and reporting.
- Resident and Client Support: Dedicated help for residents, leaseholders, and clients, with clear communication and fast response times.
We make residents’ lives easier by managing every detail, so they can feel safe, supported, and truly at home. Our collaborative ethos means there’s always someone ready to help, and our systems ensure no query falls through the cracks. Whether you reach out by phone, email, or social media, you’ll speak to a knowledgeable team member who’s empowered to resolve your issue efficiently. Our response times are measured in hours, not days, and our positive customer reviews speak for themselves.
Visit our website Contact Us
Our Services
Written by the company
- We are specialists in residential-led block, estate, and community management, delivering well-run, safe, multi-tenure developments with exceptional service and transparency.
- Residential Support
- Covers all resident-facing services, from communication to experience, ensuring people feel heard, supported, and at home.
- Property Operations
- We bring together the systems, processes, and logistical expertise to keep every building running efficiently and professionally.
- Finance & Compliance
- We bring together finance, legal, compliance, and health & safety to ensure governance, accuracy, and protection across all operations.
Safety is our number 1 priority
We put safety first
At POD, the safety and well-being of our residents, clients, and team always come first. We’re proud to hold a 5-star rating from the British Safety Council’s Five Star Occupational Health and Safety Audit, recognising our high standards and commitment to continuous improvement.
Our approach is backed by enthusiastic support from senior management and staff, ensuring excellent standards in Occupational Health, Safety, and Wellbeing across everything we do.
Contact info
Unit 1 Elstree Gate , WD6 1JD, Borehamwood, United Kingdom
- 0333 577 6656
- support@podmanagement.co.uk
- www.podmanagement.co.uk
4.6
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
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Thanks to SQP concierge team
Huge credit and special thanks to Giovanie from the SQP concierge team. He has been very helpful and friendly over the last 4 years, especially when we have a newborn.
May 27, 2026
Unprompted review
Reply from POD Management
Thank you so much for taking the time to share such a lovely review.
We’re delighted to hear about your positive experience with Giovanie – he is a real asset to the SQP concierge team. It’s especially wonderful to know that his support and friendliness have made a difference to you over the past four years, and during such an important time for your family as well.
Your kind words will certainly be shared with Giovanie, and we’re sure they will mean a great deal to him.
Thank you again for your feedback, and we wish you and your family all the very best.
Supportive concierge team
The staff is very supportive with helping with my printed jobs :)
May 26, 2026
Unprompted review
Reply from POD Management
Thank you so much for your kind review!
We’re really pleased to hear that the team has been able to support you with your printing needs—it’s always great to know our efforts are making things a little easier day to day. Your feedback means a lot to us, and we’ll be sure to share your comments with the team.
If there’s ever anything more we can help with, please don’t hesitate to reach out!
This is now my fourth time leaving a…
This is now my fourth attempt to leave a review. Previous reviews have been removed shortly after posting, so I am keeping this factual and based on my experience as a leaseholder.
My experience with POD Management has been extremely poor. At Fresh Wharf in Barking, residents are required to pay service charges to POD, yet the company was appointed by the landlord, Vistry, rather than by leaseholders. In practice, this leaves residents with very limited power or accountability over the company managing the development.
Service charges have continued to rise, while transparency and service standards have declined. Communication is often poor, responses are inconsistent, and residents frequently spend months chasing basic answers.
One of the most serious concerns is the lack of audited accounts. To my knowledge, POD has not provided audited accounts for Fresh Wharf for several years, making it very difficult for leaseholders to understand how our money is being spent or to properly challenge charges.
After around two years of residents asking, POD finally confirmed that administration fees charged to residents are retained by POD and are not credited back to the service charge account. In my view, this creates a troubling secondary fee system where the managing agent directly benefits from arrears-related charges, while residents see no corresponding improvement in service.
The administration fee process also appears unclear and inconsistent. Leaseholders fund the operation through service charges, yet have little meaningful control over decisions, costs, or standards.
Based on my experience, I would urge anyone considering buying a property built by Vistry or managed by POD to be very cautious. The management has felt opaque, disorganised, and heavily weighted against residents.
May 26, 2026
Unprompted review
Reply from POD Management
Thank you for taking the time to share your feedback. We appreciate that there have been long-standing concerns at Fresh Wharf and understand the frustration this has caused.
It is important to recognise that the cost of managing a high-rise development has changed significantly following the changes in fire safety legislation after the Grenfell tragedy. Many of the additional compliance, safety and inspection requirements are statutory obligations that must be carried out to keep residents safe.
We fully acknowledge the delays surrounding the audited accounts. This situation was inherited from the previous managing agent and, during our investigations, inaccuracies were identified that required the accounts to be re-audited to ensure leaseholders receive accurate and reliable financial information. Whilst regrettable, we believed it was essential to resolve these issues properly rather than issue information that may be incorrect. We are pleased that this process is now nearing completion and we can confirm POD ensured this re-audit was not paid for by Leaseholders.
We would also respectfully note that there have been significant improvements across the development, including investment in the grounds and the recent redecoration of internal entrance hallways. In addition, the rationale behind service charge recovery procedures and administration fees has been explained extensively to residents, with these processes in place to ensure essential services can continue to be delivered for all leaseholders.
Whilst we appreciate that you remain dissatisfied, we remain committed to improving communication, transparency and service standards, and we thank all residents who continue to engage constructively with us as we work through these legacy challenges.
Kind Regards
POD Management
Unprofessional
They charge for questionable things and when queried they either don't answer or take very long. Situations in our flats still unresolved. Very unprofessional.
January 5, 2026
Unprompted review
Reply from POD Management
Thank you for taking the time to share your feedback. We are sorry to hear that your experience has left you feeling this way.
We fully recognise how important it is to be clear, responsive, and transparent—particularly when it comes to charges and financial matters. We always aim to ensure that any fees are communicated and explained appropriately, so we are concerned to hear that this has not been your experience.
We also understand how frustrating it is when issues within your home remain unresolved, and when responses do not meet expected timeframes. This is not the standard of service we strive to deliver, and we are keen to look into this further.
We have reached out previously to obtain more information so that we can investigate your concerns in detail, however we have not yet received a response. We would really welcome the opportunity to review this with you and provide clarity, so please do get in touch with us on support@podmangement.co.uk at your convenience.
Review for Krystel
Just wanted to leave a review for Krystel. Krystel always goes above and beyond to help.. whether that is letting me know whats going on in the building or any updates. Shes an extremely hard worker!
May 21, 2026
Unprompted review
Reply from POD Management
Thank you so much for taking the time to share your feedback.
We’re delighted to hear about your positive experience with Krystel. She consistently puts in a great deal of effort to support residents and keep everyone informed, so it’s wonderful to see her dedication recognised. We’ll be sure to pass on your kind words to her—it will mean a lot.
Thanks again for your review and support.
Do NOT buy a home with POD as the Service Management Company
One of the worst, most unjust experiences of my life (and all others in the Fresh Wharf Estate) was having our finances governed by this Service Management Company.
Increase in charges:
Firstly, lets start by talking about the rise in service charge costs whilst the condition of the estate is moot with no viable justification of where the increase has gone to.
The company operates on a lack of clear structure or "methodology" on where their leaseholders money goes to and have admitted in email that payments are first allocated toward POD’s own fees before being allocated toward the actual service charges owed to the development.
This might sound ok in theory, but in reality the company: determines the recovery stages, applies the administration charges, retains those charges, historically exercised discretion on waivers and outcomes and allocates incoming payments toward its own fees first; thus financially benefiting first while the development itself continues suffering from unpaid service charge balances. That naturally raised serious concerns regarding transparency, fairness, consistency and conflict of interest.
Communication:
Secondly, the leaseholders at the Fresh Wharf Estate raised a collective complaint via email on 27 February 2026. A response was promised that same week, which was missed. A joint formal complaint was then raised on 9 March, the leaseholders were advised that a full response would be provided by 13 March - no response had been made by the third follow-up on 25th March.
A reply was finally given on the the 24th of April, almost 2 months after the initial complaint.
Inconsistency in charges:
Leaseholders across the Swift House building in particular, were charged completely different service charge rates with absolutely no transparency of what was causing the differences in costs.
This has been months of frustration and injustice, and for the sake of transparency, clarity, and your bank account - avoid at all costs.
May 26, 2026
Unprompted review
Reply from POD Management
Thank you for taking the time to share your feedback. We are sorry to read that your experience has not met your expectations and appreciate the opportunity to respond.
We are working hard to make changes and improvements at your development and would like to reassure you that several actions are already underway across the development. Extensive replanting has already taken place in the past year to improve the overall appearance of the estate, and we are now progressing minor redecorations at ground floor level, particularly in high touch point areas, to further enhance communal spaces. We have also recently instructed our cleaning contractors to meet directly with residents to review the ongoing cleaning regime, which has already received positive feedback. Monitoring of such services continue, and we regularly engage with contractors to ensure any performance issues are addressed, noting that the current cleaning contractors in place were chosen by Leaseholders via an estate-wide survey.
In relation to service charges, we fully appreciate that increases are a concern. However, these largely reflect the additional obligations placed on higher-risk buildings under the Building Safety Act, alongside wider industry cost pressures. These are, in many cases, unavoidable costs to ensure compliance and resident safety. That said, we always seek to obtain best value through competitive tendering, and as noted above, residents were directly involved in selecting the current grounds maintenance contractor and cleaner following an engagement survey.
Many of the services funded through the service charge are directly linked to resident safety and statutory compliance. This includes fire safety systems, inspections, maintenance of life safety equipment, staffing, and other obligations required under the Building Safety Act and associated regulations. If service charge funds are not recovered in a timely manner, it can impact our ability to maintain these essential services and meet legal safety requirements.
We recognise that service charges are a significant commitment, and we always seek to manage costs responsibly. However, timely recovery of funds is essential to protect both the safety of residents and the ongoing operation of the building.
We also recognise the importance of transparency. We are currently engaging with a residents’ group separately and have provided detailed information on the quarterly service charge demands (in accordance with the lease), as well as how costs are recovered through the service charge. We hope this ongoing dialogue helps to provide greater clarity and reassurance.
Thank you again for taking the time to provide us with feedback. We appreciate there will always be differing opinions when it comes to the standards of a development, which is why we have been so keen to work with the residents’ group directly to gain insightful and useful feedback to shape the way we are managing the development on an ongoing basis. We are positive that a collaborative working relationship with the residents’ group will achieve the desired outcome for all residents and improve the overall presentation of the development for the benefit of all customers.
POD Management
Helped with collection
Imteaj Ahmed helped me out with a collection today, another great experience!!
May 26, 2026
Unprompted review
Reply from POD Management
Thank you for taking the time to share your feedback!
We’re delighted to hear that you had another great experience, and that Imteaj was able to assist you with your collection. We’ll be sure to pass on your kind words to him — he’ll be very pleased to hear this.
We really appreciate your continued support!
Incorrectly adding fees to Service…
Incorrectly adding fees to Service Charges for a balance that is zero! Despite chasing and giving evidence that I owe nothing- they have not corrected it.
Awful company and administration. Avoid at all costs.
May 25, 2026
Unprompted review
Reply from POD Management
Thank you for your feedback. We are very sorry to read about your experience and the frustration this has caused.
This certainly isn’t the level of service or accuracy we aim to provide, particularly when it comes to service charge accounts. We take concerns around incorrect balances very seriously, and it’s important to us that any discrepancies are reviewed and resolved promptly.
We can confirm that we have received your emails and will continue to work with you directly to ensure this matter is fully investigated and resolved.
Thank you for your patience while we continue to work through this with you.
Adi Conciege at Heron wharf
Adi Conciege at Heron wharf
Very helpful , making sure smooth and seamless moving in to the flat.
Excellent customer service with a smile.
May 24, 2026
Unprompted review
Reply from POD Management
Thank you for your wonderful feedback!
We’re delighted to hear that Adi, our Concierge at Heron Wharf, provided such helpful support and made your move-in experience smooth and seamless. Delivering excellent customer service with a smile is exactly what we strive for, so it’s fantastic to see this recognised.
We’ll be sure to pass on your kind comments to Adi—he will really appreciate it. Welcome to your new home!
Worse management company I have ever…
Worse management company I have ever dealt with. They fail to carry out basic repairs, rarely respond to queries, and communication is virtually non-existent. Even when issues are reported, they are not properly followed through or completed to an acceptable standard.
I live in a new development, Fresh Wharf which should be well-maintained, but due to Pod’s poor management, it has quickly become run-down. It’s extremely disappointing to see such a lack of care and accountability. I would not recommend this company to anyone
May 22, 2026
Unprompted review
Reply from POD Management
Thank you for taking the time to share your feedback. We are sorry to read that your experience has not met your expectations and appreciate the opportunity to respond.
We are working hard to make changes and improvements at your development and would like to reassure you that several actions are already underway across the development. Extensive replanting has already taken place in the past year to improve the overall appearance of the estate, and we are now progressing minor redecorations at ground floor level, particularly in high touch point areas, to further enhance communal spaces. We have also recently instructed our cleaning contractors to meet directly with residents to review the ongoing cleaning regime, which has already received positive feedback. Monitoring of such services continue, and we regularly engage with contractors to ensure any performance issues are addressed, noting that the current cleaning contractors in place were chosen by Leaseholders via an estate-wide survey.
In relation to service charges, we fully appreciate that increases are a concern. However, these largely reflect the additional obligations placed on higher-risk buildings under the Building Safety Act, alongside wider industry cost pressures. These are, in many cases, unavoidable costs to ensure compliance and resident safety. That said, we always seek to obtain best value through competitive tendering, and as noted above, residents were directly involved in selecting the current grounds maintenance contractor and cleaner following an engagement survey.
Many of the services funded through the service charge are directly linked to resident safety and statutory compliance. This includes fire safety systems, inspections, maintenance of life safety equipment, staffing, and other obligations required under the Building Safety Act and associated regulations. If service charge funds are not recovered in a timely manner, it can impact our ability to maintain these essential services and meet legal safety requirements.
We recognise that service charges are a significant commitment, and we always seek to manage costs responsibly. However, timely recovery of funds is essential to protect both the safety of residents and the ongoing operation of the building.
We also recognise the importance of transparency. We are currently engaging with a residents’ group separately and have provided detailed information on the quarterly service charge demands (in accordance with the lease), as well as how costs are recovered through the service charge. We hope this ongoing dialogue helps to provide greater clarity and reassurance.
Thank you again for taking the time to provide us with feedback.
We appreciate there will always be differing opinions when it comes to the standards of a development, which is why we have been so keen to work with the residents’ group directly to gain insightful and useful feedback to shape the way we are managing the development on an ongoing basis. We are positive that a collaborative working relationship with the residents’ group will achieve the desired outcome for all residents and improve the overall presentation of the development for the benefit of all customers.
The service provided is horrible and dishonest …
The service provided is exceptionally unsatisfactory, and there is a notable absence of clarity regarding the handling of fees and penalties. The POD's approach appears to be quite disconnected and inconsiderate, particularly given the substantial charges and annual fee increases without a corresponding improvement in service delivery.
I cannot endorse this service, and I express hope that legislative changes will lead to the prosecution of such companies.
May 22, 2026
Unprompted review
Reply from POD Management
Thank you for taking the time to share your feedback. We are very sorry to read that you feel dissatisfied with the service you have received and that there has been a lack of clarity around fees and charges.
We understand how important transparency and consistency in service delivery are, and we take comments like yours seriously. Your experience does not reflect the standards we aim to provide, and we would welcome the opportunity to better understand the concerns you have raised.
We have previously attempted to contact you to gather further information and investigate this matter in more detail, however we have not yet received a response. Please do get in touch with us on support@podmanagement.co.uk at your convenience so that we can look into this fully and work towards addressing your concerns.
Useless managing agent
Useless managing agent. Service charge incrise every year, but try to ask for explanation, where the money goes, what is included in all that cost. No answer, you just have to pay and accept it. Hopefully the law will change soon, and those useless companies will be prosecuted.
April 1, 2026
Unprompted review
Reply from POD Management
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience has left you feeling this way, and we appreciate you bringing your concerns to our attention.
We want to reassure you that we take all matters especially ones relating to service charges, transparency, and communication very seriously. Following your review, we did reach out to you directly to obtain further information so that we could fully investigate your concerns however, we have unfortunately not received a response. We had hoped that by speaking with you, we would be able to clearly explain how the service charges are structured, what they cover, and provide full context around any increases.
We are keen to understand your situation in more detail and ensure your concerns are properly reviewed and addressed. Please do get in touch with us directly at your convenience so we can assist further.
Kind regards,
POD Management
Very bad managing agent
They are a very poor managing agent. They treat leaseholder's money like Monopoly money, will increase service charges out of control (2x increase over 2 years). They cannot be held accountable for expensive POs and costs.
May 22, 2026
Unprompted review
Reply from POD Management
Thank you for sharing your feedback. We’re very sorry to read about your experience and appreciate you taking the time to raise these concerns.
We want to reassure you that we take all feedback especially ones relating to service charges, costs, and accountability very seriously. Following your review, we made attempts to contact you directly to gather further information so that we could properly investigate the points you’ve raised however, we have unfortunately not received a response. We had hoped that speaking with you would give us the opportunity to fully break down the service charges for you and provide a clear explanation of how these have changed over time.
We are keen to understand this in more detail and ensure that any concerns are thoroughly reviewed and addressed. We would really welcome the opportunity to speak with you, so please do get in touch with us directly at your convenience.
Kind regards,
POD Management
Predatory fees
Pod charged me multiple fees apon fees during a very difficult time in my life. I don't want to publish details hear but I would say that I found the quite predatory. They eventually reversed the fees but it took a a large number of correspondence and escalations. If I had not been able to advocate form myself they would have unjustly taken the money from me.
May 31, 2025
Unprompted review
Reply from POD Management
Thank you for taking the time to share your feedback. We’re very sorry to hear that you felt this way during what sounds like a particularly difficult time, and we appreciate you bringing this to our attention.
We take any concerns around fees and customer experience extremely seriously. Following your review, we did reach out to you directly to gather further details so we could fully understand the situation and review this thoroughly; however, we have unfortunately not received a response.
We are pleased that the fees in question were ultimately reversed, but we’re sorry to hear that the process felt drawn out and required escalation. This is not the experience we aim to provide, and your feedback is important in helping us review and improve our processes.
We would genuinely welcome the opportunity to discuss this further and ensure everything has been handled appropriately. If you are willing, please do get in touch with us directly at support@podmanagement.co.uk so we can look into this in more detail.
Absolutely terrible services
Absolutely terrible services. Exorbitant rates, lack of communication, and unprofessional.
October 1, 2025
Unprompted review
Reply from POD Management
Thank you for your feedback. We’re very sorry to hear that you feel this way and that your experience has not met expectations.
We take concerns regarding service levels, communication, and charges very seriously. Following your review, we have made attempts to contact you directly to gather further information so that we can properly investigate and address the points raised however, we have unfortunately not received a response.
We are keen to resolve this matter and would really appreciate the opportunity to discuss your concerns in more detail. If you are happy to do so, please contact us directly at support@podmanagement.co.uk so we can look into this further and work towards a resolution.
Amazing customer service with Zeeshan…
Amazing customer service with Zeeshan at Green Quarter. Made the process a whole lot easier to understand.
May 22, 2026
Unprompted review
Reply from POD Management
Thank you so much for your lovely feedback!
We’re absolutely delighted to hear that you had such a positive experience at Green Quarter, and that Zeeshan was able to make everything so much clearer and easier for you. It’s really important to us that our customers feel supported every step of the way, so it’s wonderful to know that Zeeshan made such a difference.
We’ll be sure to pass on your kind words – it will mean a lot to him!
I want to leave a huge review for… KRYSTEL!
I want to leave a huge review for Krystel. Since moving into Hampton Tower in 2023, she has been an absolute star. From day one, she made me feel so welcome and has consistently gone above and beyond to help whenever needed.
Recently, I had an issue with a broken A/C unit and was feeling really disappointed with the situation. Krystel immediately reassured me that she was personally monitoring everything and even helped arrange contact with an engineer to service my flat. No matter how busy she is, she always comes to work with a huge smile on her face. You genuinely would never know if she’s having a bad day because she always shows up and gives 100%. SQP truly would not be the same without her! And I feel so lucky that she’s part of the team. She is honestly one of the kindest and most helpful people I know.
I could go on and on about all the amazing things Krystel has done for both my partner and me, but the list would be endless.
Thank you, Krystel, for being such a caring, hardworking, and genuinely amazing person.
May 21, 2026
Unprompted review
Reply from POD Management
Thank you so much for taking the time to leave such a thoughtful and detailed review.
We’re absolutely delighted to hear about your positive experience at Hampton Tower and, in particular, the impact Krystel has had on your time there. It’s wonderful to know that she made you feel so welcome from day one and has consistently provided such caring and dependable support.
We’re especially pleased to hear how she handled your recent A/C issue. Taking ownership, keeping you reassured, and going the extra mile to facilitate a resolution is exactly the level of service we strive to deliver, and it’s fantastic to see this recognised.
Your kind words about her attitude and dedication truly mean a lot. Krystel is a valued member of the team, and your feedback perfectly reflects the positivity and commitment she brings every day. We’ll be sure to share your comments with her—it will mean a great deal.
Thank you again for your lovely feedback and for being part of the Hampton Tower & SQP community.
I’ve had a great experience with the…
I’ve had a great experience with the concierge team in Peakes Heights. They are always friendly, professional, and incredibly helpful, in particular Imteaj Ahmed. One of the things I appreciate the most is how efficiently he handles parcels and deliveries for residents — it makes daily life so much easier, especially with busy schedules. It’s really reassuring to know that packages are safely received and looked after until collection. His support and positive attitude genuinely makes the building feel more welcoming and well managed
May 20, 2026
Unprompted review
Reply from POD Management
Thank you for your kind feedback.
We’re delighted to hear that you’ve had such a positive experience with the concierge team at Peakes Heights. It’s wonderful to know that their friendly and professional approach, along with the care taken in handling parcels and deliveries, has made a noticeable difference to your day-to-day living.
We really appreciate you highlighting Imteaj’s efforts in particular — it’s always great to see team members recognised for going above and beyond. Your comments will be shared with the wider team.
Thank you again for taking the time to leave your review. It means a great deal to us.
Special thanks to Gio at the SQP…
Special thanks to Gio at the SQP concierge! He is consistently friendly and helpful, with an impressive memory for residents’ names and apartment numbers. Every day Gio makes an effort to greet us warmly and offer assistance, no matter how busy he is. We’re really grateful for his service at Hampton Tower and value his warmth and thoughtfulness.
May 19, 2026
Unprompted review
Reply from POD Management
Thank you so much for your wonderful feedback.
We’re delighted to hear about the positive experience you’ve had with our concierge team at Hampton Tower, and it’s great to know that Gio’s friendly, attentive approach is making such a difference day to day. Recognising residents, offering a warm welcome, and going the extra mile are all qualities we truly value, so it’s fantastic to see these reflected in your experience.
Your kind words will be shared with Gio and the wider team – they’ll really appreciate it.
Thank you again for taking the time to leave this review and for being part of the community.
The Verdean concierge delivering great…
The Verdean concierge delivering great service. Flexible to any needs and requests and dealing in the professional manner. Thank you
May 16, 2026
Unprompted review
Reply from POD Management
Thank you for your kind words and for taking the time to share your experience.
We’re delighted to hear that the concierge team at The Verdean has been able to provide such flexible, professional, and attentive service. Delivering a high standard of support and responding to residents’ needs is incredibly important to us, so it’s great to know this has come through in your experience.
Your feedback will be shared with the team and is very much appreciated. Thank you again for your review.
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