The reason I’m 3 starts it’s because the package wasn’t very appealing, it would have been nice if it come in a nice pouch and not a plastic bag . But I have to say the dresses I order was really nice... See more
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Company details
Written by the company
Our designs are inspired by the essence of timeless sophistication and refinement - A collection of modest tailoring that celebrates femininity and self-expression, our signature morale - Worldwide delivery - Abaya, Kimono, Dress, Hijab - Kids and Woman
Contact info
United Kingdom
- support@podur.co.uk
- www.podur.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 48 hours
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Very kind and confidential
I bought a dress from Podur. So the dress that i bought was not arrived. I contatced them trought by mail.
They reply my mails always and so kindly after all the research about my package. Podur sent me a new dress with express sending! (So i got my package on time) and they did! It's nice and kindly that they offer service.
The dress that i got is so nice so beautifull! I will recommend every person who loves dresses/abaya's
THANK YOU AGAIN PODUR <3!!!
LOveee
LOVEEEEE THEM!
They make beautiful high quality dresses. Highly highly recommend
Worth the ££
I recently purchased a Podur dress from their new collection. The dress size I ordered was a bit small for me so I contacted customer service for advice. I do not usually trust small businesses as I have had really bad experiences in the past, but I can say that the customer service was great. They guided me through the exchange process and advised me on the correct size. I have been a follower of Podur from the early days and finally worked up the courage to order from them and I must say I will definitely be ordering again. The quality of the outfit was definitely worth the price.
No refund, cheap fabric
No refund. It has been a month. Besides that, on the pictures the dresses have a silky look but in real life it’s cheap polyester fabric.

Reply from PODUR
No refund!
I liked the dress, but it was too small. I have returned almost 3 months ago and still no refund! I will not place any new orders if I dont receive my refund. I do not recommend this webshop at all!

Reply from PODUR
Beautiful designs and looks more expensive in person
I was initially worried about ordering from this company based on previous reviews as I needed to return some items which were too big for me. Thankfully my worries were unfounded and the company was professional and courteous in handling my return promptly. I also ordered the Luna dress which seems pricy but looks really good and expensive on and doesn't have that same "tacky" look certain satin dresses can have when buying from fast fashion retailers. I felt really glamorous and the dress fit me very well (I am 5"4 and 110 lbs). It's a very versatile dress, you can wear this to a Western summer wedding and also pair it with a heavy printed dupatta worn over the shoulder/around waist for a glamorous desi event. I don't think this will be my last order with this company.
Iam Very happy customer
I give 5 stars because i have been a customer with podur uk For a long time I was never disappointed Great customer service beautiful Quality classic clothing I recommend my friends and family thank you so much For always
IN LOVE
The quality of these dresses are absolutely amazing. Absolutely love the design, material and fitting, my only complaint with this company is that they don’t have more dresses for me to buy. There was a system error where I ordered a dress that was out of stock, after long receiving one of the dresses I ordered I contacted customer services, they dealt with the situation within 24hours very professional and issued a refund. Will definitely be shopping here again and definitely recommend, the dresses are stunning.
I ordered the dulce abaya with gift…
I ordered the dulce abaya with gift packaging earlier this week and it arrived this morning! It is so beautiful and even better than it looked online! Absolutely love the material and the packaging was so nicely done! Really happy with the order and the quick response from customer service with enquiries.
I ordered this for a friend's wedding gift but I will most definitely be ordering for myself in the future!
Excellent customer service
Excellent customer service. Replied very fast and sorted all my issues very quickly. Clothes came in time, and amazing quality!
Wonderful customer service
Wonderful customer service, quick and fast delivery. Defo recommend !!
Don’t buy here
I don’t recommend this company when you live outside the UK. I live in Belgium and when I received my dress it wasn’t like the picture, it’s poor quality and didn’t look nice. I returned the dress and now they won’t return me my money. I’ve been contacting them for so long and they keep making excuses or repeating the same questions. The dresses are expensive. So if you’re not sure about the size or whatever, don’t buy here. You won’t get your money back.

Reply from PODUR
Lovely dress!
I'm not a person who would generally order an outfit online and certainly not for an occasion such as Eid. Nevertheless, the satisfaction we have with the simple yet effective 'pine dress' ordered for my daughter has lead me to order another for myself from the Podur range. The dress not only arrived on time, the package was beautiful too, most importantly, the fit is perfect with a neat and clean finish. The brand identity sits on one sleeve in style, compliments the simplicity of today's subtle choices.
Being a tailor myself in the past, I can clearly see the care and attention put into the cut and design of each outfit hence it meet good standards in terms of both quality fabric and stitch.
Above all, the company has employed talented skilled young people in a small village in Sri Lanka, given the opportunity to work. This gives the reassurance your money is going to the right place.
Podur surely has allowed me to highly recommend them with confidence.
Love love their outfits
Love love their outfits.
I happened to lose my belt on one of my dresses and they were super duper kind to send me one for no cost! Extremely good customer service!!
Will be their loyal customer forever!
Beautiful stunning dress!!!
Beautiful stunning dress, such quality and care in the materials and detail. I got the pastel bloom dress and Im so in love!!! Also, super customer service from Sonya! She was super helpful and polite I really appreciate her assistance in my order :)
Highly recommend!!!
My experience with Podur is nothing short of amazing!
The Podur team are absolutely wonderful and it has been a pleasure being in contact with them. They were very informative and supportive, quickly responding to my questions. I am very impressed with how professional and cohesive everything is orchestrated.
I ordered the Luna & Bronze Dust dress and both were absolutely beautiful! I will definitely be ordering again!
Thank you Podur for your amazing hospitality
Excellent customer service
Excellent customer service! Returned a dress from Sweden without a tracking code, and apparently the package got lost somehow. The company kept in touch with me until we found the package and they gave me a full refund - even though they received the package 1-2 weeks later than what their return policy required.
Would definitely recommend their company. And the dresses are high quality.
My new favourite abaya😍
I purchased an abaya from the PODUR, loved the length and design. Speedy delivery as promised and will be thinking about purchasing again💗
Unique design
Bought a lovely dress from PODUR that I have already worn to three events. Plenty of copliments. Their designs are truely unique.
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