Firstly you have saved me Approx £400 over my last years policy,naturally l am delighted about that.Overall it's been a pleasure dealing with policy expert.Such a simple process.Policy is full of thos... See more
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About Policy Expert
Written by the company
We’re Policy Expert – the award-winning home and car insurance provider, trusted by over 1.5 million UK customers.
We’re on a mission to make insurance easier. Our policies are written in plain English, our cover is designed to suit your needs and our claims processes are nice and easy - so you can have peace of mind.
If you need us, our friendly team in our UK-based contact centres will be happy to help. Drop us a message or give us a ring.
Our opening hours:
Mon – Thurs: 08.30 – 19.00
Friday: 08.30 – 18.00
Saturday: 09.00 – 13.00
Home and car insurance from Policy Expert
Written by the company

Contact info
Exchange House, 450 Midsummer Boulevard, MK9 2EA, Milton Keynes, United Kingdom
- 0330 0600 600
- ask@policyexpert.co.uk
- www.policyexpert.co.uk
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used this company for many years very…
used this company for many years very happy with there service
Easy to understand and complete
Easy to understand and complete. Simple language, editable completion, fair pricing ,
I don't know nothing but there is…
I don't know nothing but there is nothing nagetive so I give you full positive.
Gold Home & Buildings Insurance
Varying products to suit the cover you need at affordable prices. Plain English Policy documents outlining cover provided downloads on your online account. Contact information provided regarding claims, payments and general queries.
We are happy with our choice of…
We are happy with our choice of Policies from you x It is easy to renew with no fuss thank you x
Very easy to take out insurance with…
Very easy to take out insurance with the company, quick and far cheaper for the same coverage than similar provides.
Easy to get a quote
Easy to get a quote, pricing was easy to understand, policy covered everything I required. Thankyou.
Very helpful individual that I spoke to…
Very helpful individual that I spoke to about the various different quotes I had received from the company and renewed my insurance easily with his help.
I’m staying for at least another year
You gave me plenty of notice regarding my renewal & the fee for the next year. This gave me time to check my policy that it contained all I needed and to gain comparable quotes. The great news is that it meets my demands & that the fee had reduced. One used to be awarded for loyalty but these days one is treated as a mug & fees increased if you stay & good deals only for new customers. Thank you for kicking the trend. I’m staying for yet another year.
Renewed house and contents insurance at…
Renewed house and contents insurance at a very competitive price not too much more expensive then last year. Very easy to renew online.
All documents easily accessible for veiwing.
Good detials of how to optain all the information needed.
Prompt assistance
From the start of our claim it has been very easy to contact the company and they sent the necessary drain repair experts to our property promptly. This company were extremely helpful and we were able to email their report to our utility provider for water who also needed to attend. It has been easy to log onto the portal to update.
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