Polypouch UK Ltd Reviews 

64
•
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Absolute timewasters. Responded to my initial enquiry and offered to send some samples out but I followed up on numerous occasions and got no response at all after that.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Fantastic Service – Highly Recommend! After being let down by another bag/pouch company, I came across Polypouch UK, and I’m so glad I did. There were quite a few emails back and fo... See more

Rated 5 out of 5 stars

Being a start-up, there's nothing more satisfying than finding a supplier that does their upmost to meet your needs whilst delivering quality work - and Polypouch does just that! I can't thank Stephen... See more

Rated 5 out of 5 stars

Polypouch were the most approachable and affordable company to take my print project further. Stephen and team have been so helpful and patient. Advising on layout of my own design work by sending s... See more

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4.1

Great

TrustScore 4 out of 5

64 reviews

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4.1

All reviews

(64)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

High quality products!

Polypouch have provided us with high quality ticket packs for our biggest event of 6,000 guests. Their efficiency and professionalism has been so valuable - especially when ordering large quantities at the last minute! Highly recommend!

May 14, 2024
Unprompted review
Rated 5 out of 5 stars

Super-fast and high quality service.

Super-fast and high quality service.

Simon and Nicky have been excellent at taking us through the options available within our tight-timescale project and communication was excellent. Simon was incredibly precise and considerate in explaining everything to me in a non-technical way.

I would highy recommend their service for a fast-turnaround packaging project.

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

Can’t recommend enough

We first this used this company after we were let down by another supplier and needed things FAST.

That was 3 years ago and Nicky (the queen) we now consider part of our team.

She goes above and beyond week in week out.

Liam

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great Company and very capable staff

Great Company and very capable staff! We are a new company and needed to find a reliable supplier of high quality stand-up pouches in preparation for the launch of our first product. We contacted Polypouch UK Ltd first from a shortlist of potential suppliers and found their prices very competitive and the staff helpful; demonstrating in-depth knowledge of the packaging materials, helping us to select the one best suited to our product. We found them efficient and adaptable to our needs and where there were potential challenges, they were quickly identified and appropriate solutions found in advance. Special appreciation to Sam for her help and guidance throughout the entire process. The pouches were delivered on time and the quality exceptional! Overall a very positive experience for us and we'll happily do business with Polypouch UK Ltd in the future.

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great company!

We have been working together with poly pouch since we started trading for our product pouches and from start to end their products and service has been impeccable. We have always dealt with Stewart with fast responses and a great service. Thank you team for all the great buisness so far and more to come!

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you for an awesome service

Thank you for an awesome service. The entire process and communication was smooth. Stewart was always quick to respond to my queries and emails. And, my pouches came in time and they look fantastic!.
I would definitely be coming back for the printing for our next batch of pouches.

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer care

Our business has been ordering from Polypouch for a few years now, great products and exceptional customer service. So easy to order, and always keep stock for us so we never run out. Overall a great company to do business with. Thank you for making it so easy for us!

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

Eddie is your man!

Eddie has helped me make my dream pouches become a reality. Talking me through materials, types of pouches and everything in between. He’s constantly been in touch for regular updates. Our pouches have begun to arrive and they’ve exceeded all my expectations. Thank you so much, great team work all round

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

They never let you down

I’ve used Polypouch from the moment I set up my business in November 2020. From the start they were incredibly helpful, especially as I’d never worked with packaging suppliers before. Since then they have always bent over backwards to make sure I have my packaging on time, even when I’ve given them very little notice. Polypouch (Nicky in particular) have always been super helpful and friendly. When business gets stressful they make things that bit easier I’d recommend them to anyone

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

Would recommend

Very patient, knowledgeable and supportive throughout the process of getting our fab new bags sorted, worked with them a few times now. Would definitely recommend.

November 28, 2023
Unprompted review
Polypouch UK Ltd logo

Reply from Polypouch UK Ltd

Thank you Sarah for your kind review. We are currently launching new materials and products to keep ahead to reach customers demands.

Rated 5 out of 5 stars

We are a new business and searched so…

We are a new business and searched so many sites for pouches.
Sam has made this new venture so much easier for us!
She explained everything, gave advice/knowledge and has made the entire process a great deal less stressful.
Thank you Sam for your time, patience and experience. There’s actually a lot more to just choosing a pouch and why!

November 7, 2023
Unprompted review
Rated 5 out of 5 stars

A supplier you can truly count on that delivers excellent work!

Being a start-up, there's nothing more satisfying than finding a supplier that does their upmost to meet your needs whilst delivering quality work - and Polypouch does just that! I can't thank Stephen, Nicky, Stewart and the rest of their team enough for always doing a speedy and excellent job. Polypouch is now truly apart of our company story. Thank you guys!

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

PolyPouch offer more than a great product!

I have been working with PolyPouch for 4 years and they have always offers a great service, competitive pricing and fast delivery of my products.
They have always turned around my products quickly with their digital print service. The no minimum order on this helps small businesses get off the ground. Other printers had a high MOQ which was one of the reasons I chose Polypouch. I would rate them very high in a list of business areas, customers service, finished product and customer satisfaction.

October 1, 2023
Unprompted review
Rated 5 out of 5 stars

Exceeded expectations

Lost with words if I'm honest. The moment I opened these boxes I couldn't believe my eyes how beautiful these packages looked. High quality and great communication from POLYPOUCH as well during whole process. Exceeded expectations ! Wow

October 10, 2023
Unprompted review
Rated 5 out of 5 stars

A great experience

This is the email I sent to Polypouch having received my product in all it's glory:

I just wanted to drop you a quick email and a few pictures to say, and show off, how thrilled I am with the pouches I have recently received, now with my product in them! They look fantastic!

The pouches have had so many compliments - the print work, the feel, the quality - that I had to let you know!

Thanks again for being patient with me throughout the whole pouch process; it was very much a steep learning curve for me. I am very grateful and hope to be ordering more from you soon!

Many thanks.

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

RECOMMEND

This company is the best. I only asked for samples twice and they went above and beyond for me, I can’t wait to buy more pouches from this company,
I recommend a lot thank you !
-Aysha

September 7, 2023
Unprompted review

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