Pomeranceboutique Reviews 

381
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Thank you Stephen! My wife had been searching for a particular Lady Datejust on the major sites, and Pomerance had the perfect one. Yes, we were faced with the tariff to ship to the US, but the outsta... See more

Rated 5 out of 5 stars

Must take time out and write a review following my experience with pomeranceboutique.co.uk. Purchased a 50th Anniversary 2018 Mk1 Rolex Sea Dweller. As soon as I had spoken to Elliot over the phone I... See more

Rated 5 out of 5 stars

Wasn't going to wait 5 minutes to write this review. These are a shinning example of how a 2022 London company should be Straight forward, easy, good value and almost old fashioned customer is k... See more

Rated 5 out of 5 stars

I don't leave reviews often, I actually never do. This time, however, I feel obliged to do one. The whole experience with Stephen has been outstanding, not only from the "monetary" point of view, as h... See more

Company details

  1. Jewelry Store
  2. Jeweler
  3. Watch Store

Written by the company

Luxury watch and jewellery retailer, specialising in pre-owned prestige watches and handmade jewellery


Contact info

5.0

Excellent

TrustScore 5 out of 5

381 reviews

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5.0

All reviews

(381)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, and experience second to none.
Followed the brief perfectly in sourcing the exact watch I wanted, for the correct price. I would 100% buy another watch from PB.

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding service received from…

Outstanding service received from Pomerance Boutique. Purchased a watch over the phone and Elliot was always happy to help - the bracelet was adjusted to the perfect size and received following day. Great experience from start to finish.

January 14, 2022
Rated 5 out of 5 stars

I visited the Canary wharf office at…

I visited the Canary wharf office at the end of December. Excellent service from Elliot. Extremely helpful and very knowledgeable. They operate in a completely transparent fashion answering all of my questions without hesitation.
The watch (Rolex Skydweller) delivered exactly as described.
I would definitely recommend them and will buy from them again without hesitation.

January 5, 2022
Rated 5 out of 5 stars

Highly recommended

Highly recommended . A very nice guy who made the whole experience a personal one, and totally hassle free. Very professional service .And when I am asked about my watch , they can be sure that their name will be mentioned….They deserve there beautiful building 😁

December 30, 2021
Rated 5 out of 5 stars

Excellent service

Had the pleasure of dealing with Steve who is a very genuine guy. I received a very fair price for my watch with the whole transaction going very smoothly. Would definitely recommend using this company.

December 23, 2021
Rated 5 out of 5 stars

My first time purchasing a watch…

My first time purchasing a watch without actually seeing the piece in my hand. Contacted Elliot after seeing the item on his eBay Selling page the evening before, had a reply first thing thr following morning.
Must of asked at least ten questions and immediately had a reply each time to what I asked.
Anyway, we agreed price and the item is in my hand the next day as described.
Completely as described and perfect.
All round great service and reassuring to deal with.
Thanks Elliot

December 17, 2021
Unprompted review
Rated 5 out of 5 stars

What an amazing couple of gents Elliot…

What an amazing couple of gents Elliot and Stephen are. My wife wanted to surprise me for my 50th and the gents were so professional in helping her with her choice. The service and actual customer care were second to none. I’d highly recommend them and will be back to buy a watch for my wife’s special date too.

December 16, 2021
Unprompted review
Rated 5 out of 5 stars

Best uk retail

I have had all good experiences with Pomerance boutique before and now.

I will be using them again, look no further for anyone looking for the real deal.

Calum

December 11, 2021
Unprompted review
Rated 5 out of 5 stars

The clear communication skills and…

The clear communication skills and level of service from Elliot is nothing short of exceptional. Pomerance-Boutique have always provided my family with great customer service and an experience that is second to none. In particular a stunning diamond ring which Elliot designed meticulously for my wife on our 10 year wedding anniversary. I have recommended friends and family to Pomerance Boutique on numerous occasions for both buying and selling. Keep doing what your doing guys!

December 7, 2021
Unprompted review
Rated 5 out of 5 stars

GMT white gold, Panerai and Sea Dweller

I have bought and sold watches since 2001 including watches from 10k to 100k with various boutiques and retail outlets. Pomerance is by far the best experience from a retailer that I have experienced. We first class knowledge of all products and prices all in a very relaxed, comfortable and safe environment of there secure office in Canary Wharf. Thanks to both Elliott and Steve for there excellent customer service with a no pressure selling philosophy. In all such a pleasurable experience I won’t go anywhere else going forward with such a great watch sourcing service why would I want to!!
Thanks guys

December 1, 2021
Unprompted review
Rated 5 out of 5 stars

As I live in Tenerife and this was my…

As I live in Tenerife and this was my first pre owned Rolex purchase, I felt a little wary buying online from a dealer in UK. I shouldn’t have worried! After speaking to a few dealers, I found Pomerance who were simply fantastic. They took time to speak with me on FaceTime to discuss in detail my purchase and ensure I had complete confidence in the transaction. Thank you Stephen for all your help and patience. I cannot recommend you and your company highly enough. I will definitely come to see you in 2022 on my next uk visit. Regards Steve Williams Tenerife

December 1, 2021
Rated 5 out of 5 stars

Rolex purchase

Excellent service, purchased a preowned rolex date over the phone, payment was easily done, the item was posted to me that day, and delivered to me the following morning, the watch was very well packaged and exactly as described in perfect working condition.
Highly recommended, will make future purchases

November 26, 2021

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