I would highly recommend this company. The service overall has been amazing. Ordered 12" heavy duty table saw and it was delivered next day. Unfortunately it was damaged by courier. They sent... See more
Company replied
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See what reviewers are saying
I bought this item in December 2020. It was delivered on a pallet three days later. Brilliant. Bought for one specific job which I could not get any so called professionals to do. (Too difficult!) Job... See more
Hi there I ordered a nova 12inch Cole jaw yesterday and I haven't received an email about it yet or shipping info etc but I have paid, have sent an email and just a bit concerned about the purchase... See more
Company replied
Very competitive pricing and great service from Poolewood. I will not hesitate to deal with them again. Many thanks.
Company details
Information provided by various external sources
We sell machinery and tools for woodworking, metal work, welding, airlines, pumps & washers by Charnwood, SIP, Scheppach, Fox, Tormek, Robert Sorby etc.
Contact info
Longfield Avenue, DA3 7LA, Longfield, United Kingdom
- 014747 708639
- info@poolewood.co.uk
- www.poolewood.co.uk
4.7
Excellent
659 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Straight forward
Straight forward. Was what I ordered Arrived on time. As it should be.
August 20, 2026
Very competitive pricing and great…
Very competitive pricing and great service from Poolewood. I will not hesitate to deal with them again. Many thanks.
August 6, 2026
I ordered a Tormek course dimond wheel
I ordered a Tormek course dimond wheel. when received there was a note from the previous costemer who returned the stone.
I found nothing wrong with dimond wheel, but I was a little consern with receiving another custermers personal information.
May 26, 2026
Reply from Poolewood Machinery Ltd
Thank you for your review. Gosh, sorry I have checked this out, the customer requested a return almost straight away but we had already packed and sent it. When it cam back in literally a couple of days, we could tell it was stil in the original packing we had sent it in as we cut and prepare to boxing ourselves for extra strength. Dispatch did not think to check for personal notes as they thought it had been unopened and as your order was the next to be dispatched they took advantage of the ready to go item. We did not check for notes etc. as the packaging was damage free.
We have amended our process to ensure returned items are opened and checked.
I can only apologise to you.
Fast
Fast, efficient delivery service. Well packaged item. A very competitive price point.
June 22, 2026
Poolewood Machinery
Poolewood were great. There was a delay because of a change in suppliers but I was kept informed and delivery options were updated for when I was in to accept delivery. The Tormek is a great new addition to my woodworking tools collection.
June 22, 2026
Great company excellent help from the…
Great company excellent help from the get go good communication from company
June 22, 2026
Great product and quick despatch
June 8, 2026
Everything went smoothly.
March 12, 2026
Quite quick delivery
Quite quick delivery, considering the known supply problems with the particular equipment I ordered.
March 12, 2026
Always a great buy from Poolwood Iv…
Always a great buy from Poolwood Iv used them for decades in other email address and they are brilliant.
March 5, 2026
Very good prompt delivery product ideal
March 3, 2026
Competitive price even with exchange…
Competitive price even with exchange and shipping to Canada. Lightning speed delivery too!
January 12, 2026
Once in stock sent out to me quickly
While there was an issue over the time taken to fulfill my order of Tormek accessorizes, once they arrived in stock they sent out and delivered quickly.
I would use them again.
February 17, 2026
Good fast service
February 17, 2026
Great service.
February 17, 2026
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