Asa was very helpful and made the entire process easy. Delivery was fast and easy, service set it in my driveway. I installed the heat pump myself, registered the unit with the manufacturer, and it ha... See more
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The process was easy. The sales representative was friendly and delivered on what he sold me. Heater arrived on time and is a great asset to our pool. Granddaughter says the heater is the best ever it... See more
When I started researching pool heaters and heat pumps, I found “poolheatpumps.com”… I sent them an inquiry, and shortly after, received a call from Asa Strong. Asa answered all of my questions, and... See more
Company replied
The representative I worked with was very professional and helpful. He provided me with the education and information I needed to make my decision. Offered the coupon code for pump.. Order was proc... See more
Company replied
Company details
Written by the company
Welcome to Poolheatpumps.com, where we are passionate about making your pool experience unforgettable! With a commitment to delivering personal customer service, we take pride in helping you find the perfect pool heat pump tailored to your specific pool and location. At Poolheatpumps.com, we understand that each pool is unique, and choosing the right pool heat pump can be overwhelming. Our experienced pool heating experts are here to guide you through the entire process. From the moment you reach out to us, you'll be greeted by friendly and knowledgeable professionals who will take the time to understand your needs, preferences, and budget. Whether you have a residential pool or a large commercial one, we are proud to offer the best prices in the industry, without compromising on product quality or customer service. Poolheatpumps.com collaborates directly with reputable manufacturers, ensuring that you get top-of-the-line products at competitive rates. When you choose Poolheatpumps.com, you are not just buying a product; you are investing in a relationship built on trust, reliability, and exceptional customer care. Let us be your trusted partner in creating memorable swimming pool fun!
Contact info
260 Redfish Creek Drive, 32095, St. Augustine, United States
- 800-741-9956
- asa@poolheatpumps.com
- www.poolheatpumps.com
4.9
Excellent
551 reviews
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Nice heater
Heater arrived in time. Once professionally installed the heater quickly heated my 16x32 pool to my requested 85 degrees!
The heater was significantly bigger than I pictured. Looks like a large A/C
July 12, 2022
Reply from Poolheatpumps.com
They do look like an air conditioning unit! Thank you for leaving us a review. We do appreciate it!
This was a great purchase
This was a great purchase! Arrived in a timely fashion. Shipping and product condition upon arrival was awesome. Plumbing connection was easy. Professional electrician had no issues making electrical connections. Heat pump has worked flawlessly! Actually, raised the pool temperature faster that we thought. Keeping temperature between 86-88 degrees with great success.
July 11, 2022
Reply from Poolheatpumps.com
Thank you so much for leaving us a review. We hope you get many years of enjoyment from your pool heat pump!
Ordered it and the next day it was…
Ordered it and the next day it was delivered. All very nice people..
July 11, 2022
Reply from Poolheatpumps.com
Thank you so much for leaving us a review!
Very responsive when we were having…
Very responsive when we were having delivery issues.
July 5, 2022
Reply from Poolheatpumps.com
Thank you for leaving us a review. We truly appreciate it!
Top notch service and wonderful heater…
Top notch service and wonderful heater for our pool!
June 10, 2022
Reply from Poolheatpumps.com
Thank you for leaving us a review. We truly appreciate it!
thanks
thanks
Asa Strong. I appreciated your help. Only problem was an instruction manual for the heat pump I bought. Couldn't find it on the internet so downloaded the one for 110,000BTUS. I assumed the operation would be the same.
June 9, 2022
Reply from Poolheatpumps.com
You are correct - the instruction manual is the same for the Gulfstream units. Thank you for leaving us a review. We hope you get many years of enjoyment from your pool heat pump!
Very professional
Very professional, courteous, and quick response time to all questions. Best price and warranty.
June 5, 2022
Reply from Poolheatpumps.com
Thank you so much for leaving us a review. We truly appreciate it!
Great info on phone call
Great info on phone call. Received it as promised. Installed this weekend and works great
June 1, 2022
Reply from Poolheatpumps.com
Thank you so much for leaving us a review!
Very helpful and available for any…
Very helpful and available for any questions had. The heater was simple to install. I live in north east Iowa and the previous homeowner didn't use the pool until late June. It's been 84 degrees for almost 2 wks. now, Memorial day, and we are loving it.
May 31, 2022
Reply from Poolheatpumps.com
Thank you so much for leaving us a review. We are happy to hear that you are able to use your pool earlier in the year now. Enjoy!
Reply from Poolheatpumps.com
Thank you so much for leaving us a review!
Good communications
Good communications, quick ship, and good price, what else could you ask for?
May 27, 2022
Reply from Poolheatpumps.com
Thank you so much for leaving us this review. We truly do appreciate it!
Reply from Poolheatpumps.com
Thank you for leaving us a review. We truly appreciate it!
Great service and very fast shipping
Great service and very fast shipping. Would use again anytime. I bought a heat/cool pool heat pump.
May 27, 2022
Reply from Poolheatpumps.com
Thank you so much for leaving us a review. We very much appreciate it!
Reply from Aquatech, SRL
Hi, my name is Miguel Tejeda from Dominican Republic.
my sales person was Asa Strong, her respond to my inquity was quick, excellent service and she knows the product and shipped quick.
Regards
May 27, 2022
Reply from Poolheatpumps.com
Thank you so much for leaving us a review. We truly appreciate your time and comments!
I could not be happier with my…
I could not be happier with my experience with pool heat pumps. They helped me pick the right size heat pump for my pool. The heat pump has been installed it works GREAT and I am using my pool more often now.
May 27, 2022
Reply from Poolheatpumps.com
Thank you so much for leaving us this review. We are so happy that you are using your pool more now - enjoy!
The customer service was excellent
The customer service was excellent. My heat pump was damaged during shipping. Poolheatpumps.com shipped a replacement heat pump. It works great and my client is very happy.
May 23, 2022
Reply from Poolheatpumps.com
Thank you for leaving us a review. We truly value your feedback!
The heater works great easy to install…
The heater works great easy to install customer service I was always there to answer questions
May 22, 2022
Reply from Poolheatpumps.com
Thank you so much for leaving us a review!
Fantastic
Reliable company. Asa is fantastic to deal with. He goes the extra mile to make sure the customer is satisfied.
May 22, 2022
Reply from Poolheatpumps.com
Customer service is a top priority for us. Thank you for your valuable feedback - we truly appreciate it!
Buying my heat pump couldn't have been…
Buying my heat pump couldn't have been easier. The pump arrived on time and everything worked exactly as expected. Best price too.
May 21, 2022
Reply from Poolheatpumps.com
Thank you so much for the review. We hope you get many years of enjoyment from your pool heat pump!
The heatpump arrived in good order and…
The heatpump arrived in good order and was easy to install with the help of an electrician. It is operating as advertised and we are enjoying nice pool water temp
May 21, 2022
Reply from Poolheatpumps.com
Thank you so much for leaving us a review. We hope you get many years of enjoyment from your pool heat pump!
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