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Company details

  1. Electronics Store
  2. Appliance Store
  3. Electronics Company

Written by the company

Heden ten dage zijn wij een van de gerenommeerde bedrijven in zowel de Benelux, Spanje, Portugal en daar buiten met de juiste ervaring in de markt van zwembadreinigers, robotmaaiers, robot stofzuigers en meerdere robots voor in en om het huis voor zowel jong als oud. Samen met onze gespecialiseerde medewerkers zijn wij toonaangevend in deze sector.


Contact info

1.8

Poor

TrustScore 2 out of 5

25 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Scam

Scam. I paid for a robot spare part and I never received it. They don’t reply calls and WhatsApp for more than 2 months

August 29, 2025
Unprompted review
Poolrobots logo

Reply from Poolrobots

Hello, your name doesn't appear in our system, so your review is fake. Or send me your order number.

Hallo, uw naam komt niet in ons systeem voor, uw review is dus fake. Of stuur mij uw bestelnummer.

Rated 1 out of 5 stars

Ordered a pool robot and water…

Ordered a pool robot and water management device. Neither work right. Tried to contact chat, no help, tried to call, no help. Reached out to try to get a refund and they delay and delay. When they finally respond the first time, they want me to cover shipping on their bad products. Then after I email multiple more times, they try to tell me its been other 30 days, in which it has not, and there is nothing they can do. Its been a complete joke.

August 19, 2025
Unprompted review
Poolrobots logo

Reply from Poolrobots

Your review is fake. We don't ship outside of Europe, and you live in the US. Furthermore, your name doesn't appear in our system. This is a serious issue.

Uw review is fake, Wij leveren niet buiten Europa en u bent woonachtig in de US. Daarnaast komt uw naam niet in ons systeem voor Dit is een kwalijke zaak.

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