Poolsupplyworld Reviews 638

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

This site is completely committed to stealing your personal info. DO NOT, under any circumstances order from this FAKE webpage. Your personal info is not worth being compromised! Oh yeah,... See more

Rated 1 out of 5 stars

False advertising. This is the details of what was to be included. This accessory package Includes GW9015 reducer cone, GW9012 swivel assembly, 41200-0213 vacuum regulator and cap, GW9019 unidapt han... See more

Rated 1 out of 5 stars

Will steal your money with online orders and will not ship products nor issue refunds when items are unavailable. As of 5/27/2020 they have disconnected their customer service lines and will not take... See more

Rated 1 out of 5 stars

Stay as far away from this company as possible. They do not reply to emails, they do not answer their phone, and there is never a rep available on their website chat. They never let you know if or... See more

Company details

  1. Day Spa
  2. Furniture Store

Information provided by various external sources

Welcome to Pool Supply World, your source for online pool supplies and spa parts. You can buy a swimming pool filter, pump, heater or cleaner at a guaranteed great price.


Contact info

2.0

Poor

TrustScore 2 out of 5

638 reviews

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Rated 5 out of 5 stars

For the past 18 years I have been…

For the past 18 years I have been buying parts for my pool system. From complete products to individual parts, Pool Supply World has always had the parts I needed and their pricing matches or beats their competition.
Shipping has always been fast and free and I have been telling all of my friends and clients about PSW.
Thank You for understanding what Customer Service is all about.
Have a great NEW DECADE

January 10, 2020
Unprompted review
Rated 1 out of 5 stars

filter grids did not fit, and they refused to take back.

I used their site to select new grids for my Pentair filter. I received and when I try to install they where too short, and did not have the locking mechanism the Pentair has. I spent over 2 hours trying to get them to fit with no luck. boxed them all back up and I returned and they refused them saying that they had be used because they had DE from the sides of the tank on them. If they would have been usable I would have kept them! but they where unusable thus never used!

January 6, 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding response, when I didn't receive my order…

When I didn't receive my order originally as scheduled you acted on it immediately and were ready to send me another one. FEDEX however did not deliver on the date they had stated and it finally did come. So you did every thing required even ready to send me another one which was eventually not required. Thank You for your outstanding customer service and help. I will be shopping with you again.

December 24, 2019
Unprompted review

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