Poolsupplyworld Reviews 638

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

This site is completely committed to stealing your personal info. DO NOT, under any circumstances order from this FAKE webpage. Your personal info is not worth being compromised! Oh yeah,... See more

Rated 1 out of 5 stars

False advertising. This is the details of what was to be included. This accessory package Includes GW9015 reducer cone, GW9012 swivel assembly, 41200-0213 vacuum regulator and cap, GW9019 unidapt han... See more

Rated 1 out of 5 stars

Will steal your money with online orders and will not ship products nor issue refunds when items are unavailable. As of 5/27/2020 they have disconnected their customer service lines and will not take... See more

Rated 1 out of 5 stars

Stay as far away from this company as possible. They do not reply to emails, they do not answer their phone, and there is never a rep available on their website chat. They never let you know if or... See more

Company details

  1. Day Spa
  2. Furniture Store

Information provided by various external sources

Welcome to Pool Supply World, your source for online pool supplies and spa parts. You can buy a swimming pool filter, pump, heater or cleaner at a guaranteed great price.


Contact info

2.0

Poor

TrustScore 2 out of 5

638 reviews

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Rated 2 out of 5 stars

Sorry Guys

Sorry Guys, going to have to go with two stars! Orders New Polaris and when we went to put it in the track doesn't spin the wheels.
Called and was told would have to contact Polaris directly.
When asked is their something I'm doing wrong, was told really don't know you need to contact them.
Not a real good feeling for service after the sale! Will look for different supplier in the future!
DM

February 21, 2020
Unprompted review
Poolsupplyworld logo

Reply from Poolsupplyworld

Thank you for your recent purchase with PoolSupplyWorld! We are continuously striving for industry leading customer service and satisfaction. We would love the opportunity to have you increase your rating of our company. Any and all feedback would be very helpful as this is how we improve as a company. I am also sorry but our call agents are not trained technicians so they would not know exactly what might be wrong with your unit. I would love to discuss your situation further and see what can be done to improve it and make sure that you're taken care of. I'm available Monday through Friday from 8:00 am to 5:00 pm Mountain Time. Is there a time that works best for you? Feel free to contact me at my direct line (602) 734-2298. Thank you again for your time and I hope to hear back from you soon.
-John

Rated 5 out of 5 stars

Awesome

Awesome! rcvd shipment well before estimated delivery date
Exact replacement was installed in less than 10 minutes and working phenominally. will buy from again!

February 21, 2020
Unprompted review
Rated 5 out of 5 stars

New Pump Motor

Ordered a new pump motor for my inground pool, was delivered on time and was in perfect condition. I installed the motor and it's working perfectly.

January 31, 2020
Unprompted review

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