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Rated 1 out of 5 stars

Ordered two dresses, really poor quality, to small and offer 20% discount, if I returned them it would cost me £19 to send back to China - STAY WELL AWAY FROM THiS COMPANY- Disgusting level of product... See more

Rated 1 out of 5 stars

Bad/scam companies are posting FAKE POSITIVE REVIEWS! They have people FROM THEIR COMPANY write positive reviews for THEMSELVES, but if you look closely at the grammar, they are very similarly bad and... See more

Company replied

Rated 1 out of 5 stars

The clothes look gorgeous and the prices so low BUT BUYER BEWARE! The quality is not always that great and loads of delivery, out of stock and return issues. Check out the size charts for every outf... See more

Company replied

Rated 1 out of 5 stars

Do not buy! Received knock-off, poor quality pants that were advertised as a name brand. You basically can’t return anything (they warn of long shipping and customs costs, basically saying it’s risky... See more

Company replied

Company details

  1. Dress Store

Information provided by various external sources

Popzora-Best Deal For Latest Women's Trend Fashion Online Shopping


Contact info

1.2

Bad

TrustScore 1 out of 5

287 reviews

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Rated 1 out of 5 stars

Bait and Switch scam

Bait and Switch scam. Never again.

July 29, 2019
Unprompted review
popzora logo

Reply from popzora

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. 

For more information, you can contcat us via service@popzora.com.

Best regards,
Popzora

Rated 1 out of 5 stars

Ordered a dress first of June haven’t…

Ordered a dress first of June haven’t seen it yet 🤬 will never order from this joke outfit anymore

July 22, 2019
Unprompted review
popzora logo

Reply from popzora

​Sorry for any inconvenience caused.

Total time = processing time + shipping time
Order Processing : 3-5 Business Days.
Postal Service: 10-20 Business Days.
Express Shipping: 7-10 Business Days.

Our shipping time is quite long. If you do not receive your order, you can email us to get order status.

For more information, you can contcat us via service@popzora.com.

Best regards,
Popzora

Rated 1 out of 5 stars

Poor will never buy from this store…

Poor will never buy from this store again..wish I had seen these reviews before my purchase..I would like to get this out more to the social media..that they suck..

July 17, 2019
Unprompted review
popzora logo

Reply from popzora

Sorry to hear that the product or service does not meet your expectations. We will forward your feedback and keep improving our products and services. 

For more information, you can contcat us via service@popzora.com.

Best regards,
Popzora

Rated 1 out of 5 stars

SCAMMERS

SCAMMERS! Do not buy from this company. I ordered sizes from the chart, and got 3XXX I am a size 4 US. I will NEVER BUY FROM CHINA AGAIN. DISHONEST....and SMUG.

DO NOT GIVE THEM YOUR MONEY--POOR QUALITY!!! Not like the photos at all. CHEAP!!!!

July 10, 2019
Unprompted review
popzora logo

Reply from popzora

Sorry that size does not fit. Size of items from different designers differ.You need to check the garment measurements in size guide and compare them with your body measurements when choosing size. They are true measurements.

We will forward your feedback and keep improving our products and services. 

For more information, you can contcat us via service@popzora.com.

Best regards,
Popzora

Rated 1 out of 5 stars

I wish I had read the reviews before…

I wish I had read the reviews before purchasing.
The photos are amazing and the pricing is good...but the quality is worse than I have ever encountered in a product. I guess they rely on first-time purchases only.
I bought a lot of clothes, ie. dresses, T-shirts, and a sweater for a trip that I was making to Europe. The package came weeks late so I got it when I returned from my trip. I cannot use any of it...wouldn't put that fabric next to my skin.
I have contacted them to do a return for a refund and based on the many reviews, I don't expect to get one. I may not even get a reply.
VERY DISAPPOINTED and WARN ANYONE who is considering ordering to go elsewhere.
Uhg!!!

July 9, 2019
Unprompted review
popzora logo

Reply from popzora

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. 

For return, we always reply emails within 48 hours.

For more information, you can contcat us via service@popzora.com.

Best regards,
Popzora

Rated 1 out of 5 stars

I do wish I would have seen these…

I do wish I would have seen these reviews before I ordered from this company! I could literally copy and paste some of the very same reviews that I’ve been reading!!
They really should just say no returns because they do everything in their power for you not to return your items! I too was offered 15% to just keep the items and add fabric to alter them! I guess $7.50 will do that, wrong!! I followed the size chart and it is is definitely NOT ACCURATE !! These items say large but fit like a small or xsmall!! The only positive I can say is I did actually receive the proper items and they were very cute but they just were a lot smaller than what they should’ve been!!!

July 7, 2019
Unprompted review
popzora logo

Reply from popzora

Sorry that size does not fit.

Size of items from different designers differ.You need to check the garment measurements in size guide and compare them with your body measurements when choosing size. They are true measurements.

We will forward your feedback and keep improving our products and services. 

For more information, you can contcat us via service@popzora.com.

Best regards,
Popzora

Rated 1 out of 5 stars

BUYER BEWARE!!!!!!!

BUYER BEWARE!!!!!!!!
This is another chinese company selling products not compatible to U.S.A. sizing. ALSO THIS COMPANY USES A UNITED STATES ADDRESS AS A ADDRESS THAT THE ITEM SHIPS FROM BUT THEN THEY WANT YOU TO SHIP BACK TO CHINA. NOT the fine quality materials they claim. The fabric is the same fabric used for cheap halloween costumes. Chiffon is not chiffon. Easy return refund policy is a bigger joke!!!!!! YOU HAVE BEEN WARNED- ITS YOUR MONEY AND YOUR LOSS. I BOUGHT A TRIPLE XL DRESS FOR SOMEONE AS A GIFT AND I WOULDN'T INSULT THEM NOR EMBARRASS MYSELF, PRESENTING IT TO THEM as a gift.

July 2, 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY ANYTHING FROM THIS COMPANY.

DO NOT BUY ANYTHING FROM THIS COMPANY.. They make it very hard to return your item.. Cost more than the item is worth..They have the worst customer service ever. Good luck if you order from them.. I ordered a dress and it was not the dress I ordered..it would cost me more that the dress was if I returned it international fees and shipping..HATE THIS COMPANY.. My first and last order..

June 30, 2019
Unprompted review
popzora logo

Reply from popzora

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. 

For more information, you can contcat us via service@popzora.com.

Best regards,
Popzora

Rated 1 out of 5 stars

I wish that I had the option of a refund!

I wish that I had the option of negative star!! This was the worse buying experience that I have ever had. Do not waste your time or money on these scam artists! They have zero integrity and are in all probability living the high life off of the backs of unsuspecting consumers. The clothes are laughable! The fabric is the cheesiest ! the sizing was laughable. I attempted to return the dress and was told that it would be too expensive to return it and that they would try to do better next time! I can't believe that they're still in business.

June 26, 2019
Unprompted review
popzora logo

Reply from popzora

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. 

For more information, you can contcat us via service@popzora.com.

Best regards,
Popzora

Rated 1 out of 5 stars

DO NOT BUY FROM THIS STORE!,,,

DO NOT BUY FROM THIS STORE. It took about a month to receive my item and it was far from what was pictured. Sizing is not even close to actual American sizing. It cam with no return information!
Went to their site, clicked on THEIR returns email and it was returned to me undeliverable! This store is a scam to take your money with no intentions of accepting returns and if it were possible, you have to pay shipping costs back to China!
If I could give it no stars and a -100 stars I would.

June 24, 2019
Unprompted review
popzora logo

Reply from popzora

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. 

Size of items from different designers differ.You need to check the garment measurements in size guide and compare them with your body measurements when choosing size. They are true measurements.

We reply emails within 48 hours and the service email is working well.

For more information, you can contcat us via service@popzora.com.

Best regards,
Popzora

Rated 1 out of 5 stars

It is unacceptable business practice…

It is unacceptable business practice what has happened to my order. Package with dress was sent with no information except return label. It arrived one week later after stated shipping. I returned package to return address and emailed company. Company said it is too expensive to return because it comes from China. They offered a 10% refund instead. Meanwhile, they cannot help with finding the package that was sent to the return address. I am out a dress and a and a refund. AWFUL company that scams you.

June 2, 2019
Unprompted review
popzora logo

Reply from popzora

​Sorry for any inconvenience caused.

You should contact us via email to get a return address. ​

We don't know what address is on the parcel since the local carrier may use a diffrent shipping label.

For more information, you can contcat us via service@popzora.com.

Best regards,
Popzora

Rated 1 out of 5 stars

AWFUL

AWFUL! Waited over a month for my dresses. When they finally arrived the colors looked nothing like the picture. The sizing was way off! The material was terrible!

Do Not order from this company!

Going to try to return them,however, from reading from customers this is not going to be an easy process.

I give this company an ZERO!

May 30, 2019
Unprompted review
popzora logo

Reply from popzora

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. 

Size of items from different designers differ.You need to check the garment measurements in size guide and compare them with your body measurements when choosing size. They are true measurements.

For more information, you can contcat us via service@popzora.com.

Best regards,
Popzora

Rated 1 out of 5 stars

Terrible company!

Terrible company. Next thing to a scam. All the positive reviews must have been posted by popzora staff. The others with 1 star have had the same experience I am having. “Fast Refund” is a joke. Pkg. sent from NJ and they tell me I need to return the clothing items (shoddy fabric and material-I’d never wear them) to CHINA! And pay the cost plus customs/fees etc! I’ve spent well over $100 for the items, but I thought because I paid through PayPal they would be reputable. Guess not! I am going to speak with my Visa credit card company, the BBB and PayPal (although Ive read u could wait over an hour to get a PayPal person on the phone) and report this deceptive practice. Don’t know who does their website as the clothes are made to
Look so attractive, but I wouldn’t wear them to bed. I hope I have saved someone this bad experience by my feedback.

May 28, 2019
Unprompted review
popzora logo

Reply from popzora

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. 

​We did not send any return label.

We don't know what address is on the parcel since the local carrier may use a diffrent shipping label. You can contact us via email to get return information.

For more information, you can contcat us via service@popzora.com.

Best regards,
Popzora

Rated 1 out of 5 stars

Do not buy from this website

Do not buy from this website. The dress I ordered looked more like a hospital gown than a dress. When I tried to return it, I was told that I had to send it back to China at my own expense. It had been mailed to me from California. Every step of the way there are roadblocks. When the dress arrived, the paperwork said the dress was green, although I ordered navy and it was navy. Now it says that if the paperwork that was sent with item doesn't match the item exactly, they won't refund my money. We'll see how that plays out. I am also going to submit a complaint to PayPal, and if I don't get a refund, I will file with the appropriate state and federal agencies. This is a massive fraud.

May 24, 2019
Unprompted review
popzora logo

Reply from popzora

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. 

We don't know what address is on the parcel since the local carrier may use a diffrent shipping label. Return should be made to the address we sent through email.

<Now it says that if the paperwork that was sent with item doesn't match the item exactly, they won't refund my money. >---For this, we don't klnow what misunderstanding it is, but we will never state this.

One possibility is that we state that if you purchase A and B, you make a return request for A but you returned B. This could lead to failure of recognizing the return parcel.

For more information, you can contcat us via service@popzora.com.

Best regards,
Popzora

Rated 1 out of 5 stars

I wish there were an option lower than…

I wish there were an option lower than one. This site is a scam. Order a dress over a month ago and have received ABSOLUTELY nothing with the exception of an order confirmation email! I have requested a refund twice.... still NOTHING!

May 20, 2019
Unprompted review
popzora logo

Reply from popzora

Total time = processing time + shipping time
Order Processing : 3-5 Business Days.
Postal Service: 10-20 Business Days.
Express Shipping: 7-10 Business Days.

If you order with postal shipping, shipping can be a long time. You can always ask for cancellation before order is shipped. We receive emails every day and respond within 48 hours.

For more information, you can contcat us via service@popzora.com.

Best regards,
Popzora

Rated 1 out of 5 stars

I received a dress after waiting weeks…

I received a dress after waiting weeks and it was unsatisfactory so I returned it to the address of NewJersey and later found out their company is in China! What! I send emails informing them of my return,Tracking number,etc.only for my mail to be undelivered time and time again!Someone in NJ signed for the dress .I have been unsuccessful in communicating with this company.I will never orderi anything from a company I don’t know!!

May 20, 2019
Unprompted review
popzora logo

Reply from popzora

​Sorry for any inconvenience caused, but you should contact us for return authoriszation first.

We don't know what address is on the parcel since the local carrier may use a diffrent shipping label.

For more information, you can contcat us via service@popzora.com.

Best regards,
Popzora

Rated 1 out of 5 stars

This is blatant piracy.

This is the most generous use of a star ever. Very unscrupulous company. Offered me 15% refund to keep a $32 dress that looks nothing like what I ordered. I said no. Asked for the return address label; they offered 20%. I finally got the return address; if it costs me the entire $32 to return it, they are not getting the money. There’s no one I dislike enough to give this piece of junk to and I will not take part in financing piracy.

May 14, 2019
Unprompted review
popzora logo

Reply from popzora

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. 

For more information, you can contcat us via service@popzora.com.

Best regards,
Popzora

Rated 1 out of 5 stars

So so horrible

So so horrible. I ordered a dress to wear for a pinning ceremony, graduation & proposal. I ordered it almost 2 months ago & paid for 3-5 day shipping. So so disappointed. I was so excited about getting the dress. So horrible.

May 5, 2019
Unprompted review
popzora logo

Reply from popzora

Total time = processing time + shipping time
Order Processing : 3-5 Business Days.
Postal Service: 10-20 Business Days.
Express Shipping: 7-10 Business Days.

​Sorry for any inconvenience caused. If you choose postal shipping, it can take a long time. Sometimes the item is a hot-sale item and your order may be delayed.

We will forward your feedback and keep improving our products and services. 

For more information, you can contcat us via service@popzora.com.

Best regards,
Popzora

Rated 1 out of 5 stars

Bait and switch marketing

Bait and switch marketing with poor quality products. What you see is not what you get with this company. You will receive a product, but it will not even be close to looking like what you ordered. It is a complete scam and intentionally deceitful.

May 1, 2019
Unprompted review
popzora logo

Reply from popzora

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. 

For more information, you can contcat us via service@popzora.com.

Best regards,
Popzora

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY.

DO NOT USE THIS COMPANY.
Poor quality products that take a month to arrive, not the size they say in the website despite using their size chart. When you contact them about their returns process they avoid the issue and offer a discount on ypur next order instead. The first time 15% the second time when they were contacted 20%. Eventually they sent a returns label but it had to go to China and they would deduct any extra customs costs from the refund. Well over two months later I am still waiting for a refund as apparently my parcel hasnt arrived. The say Chinise post is notoriously difficult. Things go missing. I suspect the company just take the stuff back and resell it. As another reviewer said this is modern day piracy and certainly sharp practice. Total waste of money! AVOID USING THIS COMPANY.

March 24, 2019
Unprompted review
popzora logo

Reply from popzora

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. 

Total time = processing time + shipping time
Order Processing : 3-5 Business Days.
Postal Service: 10-20 Business Days.
Express Shipping: 7-10 Business Days.

If you choose postal shipping, it can take a month to arrive.

For return, we refund after return parcel is well received. You need to provide the return trcaking# and delivery proof of the parcel.

For more information, you can contcat us via service@popzora.com.

Best regards,
Popzora

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