Porter Dodson Solicitors & Advisors Reviews 487

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their efficiency, professionalism, and helpfulness, often highlighting their ability to keep clients well-informed and reassured during complex processes. The service provided is frequently described as excellent, with many people appreciating the thoroughness, clear communication, and quick response times, making potentially difficult situations much more straightforward. Reviewers often note the personalized and understanding approach of the customer service team, which instills confidence and ensures a smooth experience from start to finish. However, some customers also noted that while communication was generally excellent, they would have appreciated face-to-face interactions in certain instances. Additionally, one reviewer expressed dissatisfaction with the time taken to process a simple eviction notice and the subsequent billing, feeling it was not in line with the work carried out.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their efficiency, professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the helpfulness and... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the prompt and clear... See more

Customer communications

Consumers find contact to be positive, with many praising the fast and efficient communication, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had to get a flat purchase in Exeter done very quickly. Nicola Hughes and her team at PD pulled out all the stops to get the purchase over the line in an amazingly short time - 2 months from first... See more

Company replied

Rated 5 out of 5 stars

Reena and Jennifer worked hard to keep us updated and explain in every detail the procedure of selling and buying. Reena replied by return any enquiries we came up against and was always polite and u... See more

Company replied

Rated 5 out of 5 stars

It has been a long and drawn out sale of my late mothers property, but made so much easier by the efficiency of Porter Dodson and especially Reena. Everything was done efficiently, professionally and... See more

Rated 5 out of 5 stars

We have had very good service from Porter Dodson, Bridport. Ms Stephanie McCulloch helped us redraft our Wills during Covid and met us outside in a car park with her assistant to witness us signing th... See more


Company details

  1. Law Firm
  2. Elder Law Attorney
  3. Employment Attorney
  4. Estate Planning Attorney
  5. Family Law Attorney
  6. Real Estate Attorney

Written by the company

Sometimes you get a level of service and understanding from an advisor who really stands out from the rest. Our people are committed to achieving that benchmark. We also aim to approach even the most challenging legal issue with a no-nonsense, straightforward approach. Life’s complicated - instructing a solicitor shouldn’t be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

487 reviews

5-star
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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Porter Dodson

Bethany at Porter Dodson dealt with our sale and purchase. What should have been a simple process turned out to be very complicated and protracted. Neither Porter Dodson nor ourselves contributed to the complications! Bethany acted in a very professional and proactive way. She also managed to sort out several things that were not of our (or her) making. I would recommend Porter Dodson to anyone who wants a professional service.

December 17, 2025
Unprompted review
Porter Dodson Solicitors & Advisors logo

Reply from Porter Dodson Solicitors & Advisors

Thank you for your feedback. We are pleased to have been able to assist during such a difficult time, and that you were happy with the level of service you received from Bethany and her team. We will be delighted to help you again in the future, should you ever need it.

Rated 5 out of 5 stars

House Sale Experience

My experience with Reena and Beckie at Porter Dodson Sherborne dealing with th sale of my mother’s house has been excellent. Always on top of the process and great comms made this a stress free experience. Highly recommend.

December 19, 2025
Unprompted review
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Reply from Porter Dodson Solicitors & Advisors

Dear Steve, thank you for your review. We are pleased that Reena and her team were able to assist you, and we look forward to working with you again in the future, should you ever need it.

Rated 5 out of 5 stars

Professional, responsive and efficient experts

Our point of contact with the Bridport office of Porter Dodson was Stephanie McCulloch; we were greatly assisted by the team of helpful and professional people there. They were responsive to our needs and clear and patient in explaining the process of probate and distribution, as well as a deed of variation.

December 19, 2025
Unprompted review
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Reply from Porter Dodson Solicitors & Advisors

Dear Niall, thank you for your review. We are pleased that Stephanie and her team have been able to assist you, and we look forward to working with you again in the future, should you ever need it.

Rated 5 out of 5 stars

Amy Bishop was simply amazing

Amy Bishop was simply amazing. A credit to Porter Dodson. She was reactive rather than pro active. Communicated throughout a somewhat frustrating property purchase, and also gave some very good advice which resulted in the timely Exchange/Completion. Thank you Amy. I have appreciated your commitment and knowledge. Karen Pilz

December 17, 2025
Unprompted review
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Reply from Porter Dodson Solicitors & Advisors

Dear Karen, thank you for your feedback. We are delighted that you were pleased with the level of service you received from Amy and her team, and hope that Porter Dodson may be able to assist you again in some way, in the future.

Rated 5 out of 5 stars

Efficient conveyancing

Reena Raval and Beckie Old handled the purchase of my new house with professionalism and as much speed as the circumstances permitted! They communicated well, and I am very happy with the service I received from them.

December 5, 2025
Unprompted review
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Reply from Porter Dodson Solicitors & Advisors

Dear Richard, thank you for your review. We are pleased that Reena and her team have been able to assist you, and we look forward to working with you again in the future, should you ever need it.

Rated 5 out of 5 stars

Excellent and professional service.

I used Porter Dodson Yeovil when I was selling my house and buying another property. Tanya and her team were so patient with me when there were things I didn’t understand. Tanya provided a first class service. She was thorough and always had my best interests at heart. I would not hesitate to recommend Porter Dodson. Thoroughly professional service.

December 9, 2025
Unprompted review
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Reply from Porter Dodson Solicitors & Advisors

Dear Jo, thank you for your feedback. We are delighted that you were pleased with the level of service you received from Tanya and her fantastic team, and hope that Porter Dodson may be able to assist you again in some way, in the future.

Rated 5 out of 5 stars

Porter & Dodson Taunton delivered an…

Porter & Dodson Taunton delivered an excellent service. Prompt return of emails. Perseverance when dealing with the Tax Office on our behalf.

December 5, 2025
Unprompted review
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Reply from Porter Dodson Solicitors & Advisors

Thank you for taking the time to leave your review. We are delighted that you were pleased with the level of service you received from our Taunton office.

Rated 5 out of 5 stars

My father passed away earlier in the…

My father passed away earlier in the year and the team at Porter Dodson helped deal with the process with care and compassion. Special thanks to Abigail Davis amongst other who dealt with the various important legal matters with professionalism, efficiency, and clear communication. It was reassuring that the whole process was handled so well. Thank you.

June 2, 2025
Unprompted review
Porter Dodson Solicitors & Advisors logo

Reply from Porter Dodson Solicitors & Advisors

Dear Mark, thank you for your feedback. We are pleased to have been able to assist during such a difficult time, and that you were happy with the level of service you received from Abigail and her team. We will be delighted to help you again in the future, should you ever need it.

Rated 5 out of 5 stars

Providing 5 star support for executing a will and granting probate

We worked with Jacob and Ellie at Porter Dodson in Sherborne to support us with executing a will and to guide us through probate - with the added complication that all 3 executors of the estate lived in different countries. Throughout they were responsive, answered questions quickly, gave us regular updates and helped us find the best solutions to some quite complicated logistical problems. They were friendly and professional throughout which is exactly the support you need when you're dealing with a loss. We can never thank them enough. We would recommend Porter Dodson without hesitation.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks to the team at Peter Dobson

Enormous thanks to the to the Porter Dobson Solicitors and Advisors (PDS) team based in Taunton, with particular reference to Danielle Luke (Senior Paralegal) and Chris Green (Partner).

Ours was a complex global probate case, and our family reached out to PDS 3 some years ago now, to seek guidance on this matter. We as a family (my sisters and I) were not looking to gain personally, but we were looking to protect our mother’s inheritance, who was not in a position to challenge the miscarriage herself.

We first spoke to Chris, who offered expert free advice, and following this we elected to engage formally with PDS on a no win no fee basis. We were really reticence at first, however we came to the conclusion that we really had nothing to lose, as PDS were taking all the risk, and would their win percentage, should this materialise, which was modest under the circumstances. The most important aspect being that PDS came over as trustworthy, which was paramount to us.

After introductions were made, it was Danielle who became the single point of contact (SPoC), and carried on the good work initiated by Chris.

We had no idea how long the process would take, but we put our faith in PDS to do the right thing. This they did, and I like Danielle, became the SPoC for our family. Incredulous to think about it now, but this process would last over 3 years and entail literally hundreds of emails. Fortunately for us, Danielle did her best to manage our frustrations and expectations, so at least we could understand why the process was taking so long. Danielle always found time to keep us informed of any developments and was so timely with her responses to my emails.

It all came good in the end, and our mother got her entitled inheritance, thanks to the work undertaken by Danielle and Chris at PDS.

It is for this reason I wanted to put this review out there, so for others who could be in a similar position to ourselves, I have no hesitation in recommending PDS as a company in which to put your trust.

Regards.......Kevin Mellor

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Reena at Porter Dodson in Sherborne

Reena at Porter Dodson in Sherborne was excellent: as soon as she picked up our file during a protracted sale process, we felt in safe hands. Communication was excellent and we were delighted that Reena regularly picked up the phone to update us on progress rather than simply relying on emails. We felt confident of her attention to detail and of her professionalism in dealing with relevant agencies. On the day of completion, Reena went out of her way to make sure we were fully in the loop at each stage. We would happily recommend.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Michelle Wilson recommend for flat sale and lease extension…

Michelle Wilson handled my complicated flat sale with the addition of a lease extension. There was many stages to the sale spanning over 7 months and she explained the process and what needed to happen. I was very anxious as the sale did take some time but Michelle was calm and provided clear and reassuring advice and guidance. I would recommend her for any sale, she is professional and gives you realistic advice all which I found really helpful. Thank you again Michelle for all your help.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service, exceptionally professional.

Reena R at Porter Dobson has been amazing. She has replied speedily when I've asked a question. Her support and guidance has been amazing. I cannot rate Porter Dobson, especially Reeva highly enough. I highly recommend this company. Thank you.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

The whole team at porter Dobson were…

The whole team at porter Dobson were very supportive with selling and buying my properties.
Reena Raval had the tricky task of picking up the purchase of my house at the ninth hour and was so helpful and kind during this period ,this made it all so much easier for me and I can’t thank her enough .

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

The Bridport Office

My most recent experience relates to the Bridport office and the need to make a will.
The service all round was very good including reception, documentation and the professional advice itself.
The atmosphere is more welcoming than in the Poundbury office which has a much more commercial. impersonal almost industrial atmosphere which, though quite professional, is colder,

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Efficient and highly professional

We were highly impressed by the efficiency and professionalism shown by Reena Raval and her assistant Beckie in our recent sale transaction. It made for a very smooth and stress free transaction. I wouldn't hesitate to recommend them for a property transaction.

October 8, 2025
Unprompted review
Rated 1 out of 5 stars

Please avoid this firm totally imcompantent …

And once again I have been another victim of porter dobson I wished I had read reviews before employing them but as I was griving and not not myself at the time I failed to read reviews

They seem very good in property cases but in Wills and Probate cases it's a big No

I have been overcharged for unnecessary work conducted and to no conclusion on my contested will case to the fact I had to resort to employing another solicitor's firm who got the probate lifted in half the time and a fraction of the cost I would like to stress anyone who has been in a similar situation to take them to the Legal Ombudsman which is what stage im at at the moment

August 6, 2025
Unprompted review

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