Battens Solicitors Reviews 123

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Everybody says that moving home is one of life's more stressful activities. They are so right. However, Ross and Mandy steered us through the legal aspects of selling our property. They remained ca... See more

Company replied

Rated 5 out of 5 stars

5-star service! Naomi and team at Battens guided me through a complex estate settlement with incredible professionalism. They were prompt, proactive, and truly supportive when i needed it most. Made a... See more

Company replied

Rated 5 out of 5 stars

Jen Haynor was our solicitor at Battens in Yeovil. She was superb in laying out all the information for us upfront and working diligently to the tight timescales we needed. There were no hidden cost... See more

Company replied

Rated 2 out of 5 stars

BEWARE hidden costs. The advice we received was ok - nothing to compare it to - but we were not told we would be charged for the initial call or follow up work that we did not request (ie solicitor wr... See more

Company details

  1. Law Firm

Written by the company

Our clients count on us for our renowned legal expertise, fresh thinking and pragmatic insight, delivered in clear, jargon free language. We are proud to be an award-winning law firm and we are proud of our 300-year old history and reputation for hard work, commitment and timeless values in a modern world full of complexity and uncertainty.


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4.6

Excellent

TrustScore 4.5 out of 5

123 reviews

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Rated 5 out of 5 stars

Everybody says that moving home is stressful

Everybody says that moving home is one of life's more stressful activities. They are so right. However, Ross and Mandy steered us through the legal aspects of selling our property. They remained calm whatever the obstacle. They dealt promptly but firmly with last minute questions and the pressure from a chain. At all times they were completely professional and always available. They certainly helped to keep the stress level manageable. Many thanks for a successful conclusion.

March 24, 2026
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and positive comments about Ross and Mandy from our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

5-star service

5-star service! Naomi and team at Battens guided me through a complex estate settlement with incredible professionalism. They were prompt, proactive, and truly supportive when i needed it most. Made a difficult process feel manageable. Thank you!

March 13, 2026
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and positive comments. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

I cannot praise Rachel Perry-Masterman…

I cannot praise Rachel Perry-Masterman enough in our dealings with her for the conveyancing of our new house. It was an absolute pleasure from beginning to end. Rachel was extremely efficient, totally transparent, caring and friendly at every turn. I would recommend Rachel at Battens to anyone wishing to work with a solicitor who is compassionate and utterly reliable and professional in every way. Thank you!

November 26, 2025
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and positive comments about Rachel from our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Very prompt professional service

Very prompt professional service

February 2, 2026
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and positive comments. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Absolutely top notch service!

Absolutely top notch service from start to finish. Naomi and Hannah were professional, highly approachable and friendly, all emails and queries were answered promptly and nothing was too much trouble. Buying a property can be very stressful at times but I feel that having people such as these to deal with made the whole process so much easier. I will recommend to all and send our thanks for a job well done.

November 7, 2025
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and positive comments about Naomi and Hannah from our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

A cracking service from a cracking team.

This is the second time we have entrusted our home sale and purchase with Ross and his team including Mandy and Charlie and we have experienced a first class experience throughout. I can not recommend them enough to be honest. Thank you so much for all your help and guidance through the entire process.

July 7, 2025
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and positive comments about Ross, Mandy and Charlie from our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

A big thank you to Nicola Pugsley

A big thank you to Nicola Pugsley, Clare Fox and all the team, at Battens Solicitors Bridport. We couldn't fault the excellent and professional service provided, covering the sale of my mother's property, at a very difficult and stressful time for her and our family.

October 6, 2025
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and positive comments about Nicola and Clare from our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Great service at Battens Yeovil

Jen Haynor was our solicitor at Battens in Yeovil. She was superb in laying out all the information for us upfront and working diligently to the tight timescales we needed. There were no hidden costs and everything was well explained including referring us for advice should we need it - we didn't. Although there was an enormous amount of paperwork to get through, having Jen made this simpler and the way she laid everything out made it easy to follow. She made a stressful process far easier.

October 17, 2025
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and positive comments about Jen from our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Simply the best!

Buying or selling a home is one of the three most stressful things to do in your life. But if you have Ross Siviter from Battens by your side, with his unfailing good humour, reliability and prompt super-efficiency, the sting really is taken out of it all.

We have now done it twice in the past six years, and each time Ross has held our hands, alerted us to any potential problems, calmed any troubled waters and kept us smiling throughout. He is the safest and nicest pair of hands, combined with all the legal nous you need (taking unusual and complicated transactions in his stride), and we cannot recommend him highly enough.

We hope we never have to move house again, but, if we did, he would be the first person we’d call.

September 29, 2025
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and positive comments about Ross from our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Battens Solicitors Ltd Represented me in the sale of my house and purchase of a retirement flat.

I have recently sold my house and purchased a flat in Leamington Spa. For the legal process involved I engaged Battens Solicitors Ltd in Yeovil and was guided through the whole process by Mr Ross Siviter aided by his Conveyancing assistant Mandy Hutchinson.
From the start, I was listened to and asked what I expected to happen. Then all the legal stages were carefully explained to me and I was told what was expected from me.
At all times, they were both readily available to answer my concerns and I was fully kept informed as to what was happening and asked for my opinion. They were both kind, totally professional and well informed on legal matters explaining each stage to me as necessary making the whole purchase and sale a stress free smooth process from start to finish. I am very grateful for all their support and guidance and would recommend Battens without any hesitation. Thank you.

March 3, 2025
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and positive comments about Ross and Mandy from our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

A smooth efficient process

Nicola and Clare made the sale of my house a smooth experience. Very efficient from the beginning to the end of the process, and always there with an update when required. Should I need to sell a house again, I would definitely use them again.

July 28, 2025
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and positive comments about Nicola and Clare from our conveyancing team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Outstanding

Outstanding- prompt, friendly, handled our conveyancing quickly and professionally

July 24, 2025
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and positive comments about our conveyancing team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Highly recommend Georgina from battens…

Highly recommend Georgina from battens I have worked with her a few times and has been magnificent very professional and has a very high standard, thank you for all your help

December 19, 2024
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and positive comments about Georgina from our family team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Amazing Solicitor

Myself and my partner recently purchased our first home. We had Samantha Brown as our case handler and she was absolutely faultless. Communication was frequent, she was proactive and no issue was too much. Karen Cain was also amazing through the process, with her swift sending out of initial documents and always there to answer the phone when needs be. Thank you so so much and Highly recommend!

July 18, 2025
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and positive comments about Samantha and Karen from our conveyancing team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

And now I would like to say a huge…

And now I would like to say a huge thank you for your help, very responsible and professional work. Really appreciate it.Im so happy and I feel like A stone fell from my shoulders( that is Bulgarian sense when you have something makes you worried), relief

Thank you so much 😊

June 27, 2025
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and positive comments. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Everyone says that buying and selling a…

Everyone says that buying and selling a house is one of the most stressful things you can go through - and whilst it still is, having Lucy in our corner made it significantly less stressful. From the outset, we were blown away by Lucy’s attention to detail, speed, and genuine care. At no point did we feel out of the loop or unsure of what was going on. Lucy made sure of that. If we ever go through this process again, we wouldn’t look past her.

Special thanks also to Natalie, who picked up the baton at the 11th hour and made sure everything got over the line for exchanging!

June 30, 2025
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments about Lucy from our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Rated 1 out of 5 stars

Horrific experience with Battens.

Horrific experience with Battens Yeovil.
I had the experience of having to go to court with Battens who were at one point my representatives and became 'the other side'.
The sheer arrogance of the representatives of this law firm is staggering!!
Absolute lack of attention to detail verging on laziness.
They made every step of the way difficult and drawn out. In correspondence they were dismissive and rude.
In receiving disclosure it became apparent that they purposefully withheld information and then 'found' it.
I would advise STRONGLY in never having anything to do with Battens particularly in dealing with and inheritance matters. I have looked into how they manage trusts and estates and how they make accounts and non-filing of accounts and it's questionable to say the least.
AVOID AVOID AVOID

May 27, 2025
Unprompted review
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Reply from Battens Solicitors

We are very sorry to hear about your experience. We pride ourselves on our high levels of customer care and satisfaction. We take all complaints seriously and have a rigorous complaints procedure to resolve any issues that our clients may have.
If you would like to discuss this further with us, please contact Katherine Gilmour at Battens Solicitors, Maltravers House, Petters Way, BA20 1SH or email katherine.gilmour@battens.co.uk who is our Complaints Officer.
Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Michelle at Battens was very helpful…

Michelle at Battens was very helpful during my personal injury claim. She answered all my questions, explained the process and got the desired result. I would recommend her to anyone!

April 25, 2025
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments about Michelle from our Personal Injury team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Excellent service from Battens

Jen and Pippa at Battens just dealt with a house sale for me and I was very pleased with their kindness and competence. Nothing was too much trouble. They made it all as simple as possible and I am grateful.

April 3, 2025
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments about Jen and Philippa from our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Highly recommended

Highly recommend Naomi at Battens Yeovil office.
She expertly navigated a complex conveyancing process, overcoming numerous challenges to meet a tight deadline, with great communication throughout.

March 28, 2025
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments about Naomi from our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

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