Battens Solicitors Reviews 

127
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Elaine Eagar and Michelle Green both advised me on a personal injury claim. Throughout an almost one year process, they were extremely contactable and prioritised my claim, despite its modest size. I... See more

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Rated 5 out of 5 stars

The whole conveyancing process was smooth, efficient, friendly and polite. Thank you very much to Cate Barnes and Deborah Frazer who were brilliant!

Company replied

Rated 5 out of 5 stars

Everybody says that moving home is one of life's more stressful activities. They are so right. However, Ross and Mandy steered us through the legal aspects of selling our property. They remained ca... See more

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Rated 5 out of 5 stars

Great service. Very quick and also good attention to detail (as expected) and helpful staff. Thanks Tina and Cathy.

Company replied

Company details

  1. Law Firm

Written by the company

At Battens Solicitors, we have been providing clear, practical legal advice for over 300 years. As a full-service law firm based in the South West, our experienced team supports individuals, families and businesses across a wide range of legal matters. We understand that legal issues can feel complex and sometimes overwhelming. That’s why we focus on being approachable, transparent and straight talking in everything we do. Our goal is to guide you with confidence, helping you make informed decisions at every stage. Whether you need support with personal matters such as property, family law or wills, or expert advice for your business, we are here to help find the right solution for your situation. We are proud to build long-lasting relationships with our clients, based on trust, quality and a genuine commitment to achieving the best possible outcome. Your feedback is important to us and helps us continue to improve our service.


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4.7

Excellent

TrustScore 4.5 out of 5

127 reviews

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4.7

All reviews

(127)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you Nicola and Claire for your…

Thank you Nicola and Claire for your quick and highly efficient work. Also for your patience and your positive attitudes.

October 19, 2023
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us.

Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Would highly recommend

Jen Haynor has done an excellent job in acting for us during a recent property purchase. She was professional, extremely efficient and pro-active; able to anticipate where they may be problems. My brother and I were acting on behalf of my uncle and Jen was fantastic at communicating with us but also involving my uncle when needed. Would highly recommend both Jen and Battens.

September 28, 2023
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us.

Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

We’ve recently bought our first home

We’ve recently bought our first home. Throughout the process Jen was great, and really dealt with everything for us, and helped us understand it all. The whole process was very professional and went smoothly. Highly recommended Jen and Battens. Thank you for all your help.

September 15, 2023
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us.

Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

So efficient, professional and pleasant to deal with.

We have just sold our house and the conveyancing team at the Sherborne office were amazing. Sam, Natalie and Bonnie were all so professional and pleasant to deal with. The whole process went so smoothly and in just a few weeks it was all done. Thank you all for your amazing support with this.

September 6, 2023
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us.

Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Great conveyancing service

I recently sold my house and was appointed Jen at Battens, Yeovil. From start to finish the service was professional and efficient yet friendly and approachable. All correspondence was quickly dealt with and I was kept informed at all stages along the way.

August 11, 2023
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us.

Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

I have called this morning and spoke to…

I have called this morning and spoke to Jacqui who could tell that I needed some help. She has been so kind to offer some guidance and I am very grateful for that. Would certainly recommend her firm.

August 14, 2023
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us.

Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Excellent service

We have been using Battens since 2019 after my brother died, Deborah Escott-Watson managed to sort his complicated affairs in a way that reduced stress in a stressful time.
Since then Oliver Thorp and Jen Haynor have helped with a property sale. All went smoothly.

August 5, 2023
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us.

Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Lucy Horsington gets it sorted!

Lucy Horsington picked up the pieces in the administration of my late Mother's Estate after the person who had been dealing with it left Battens. Despite episodes of incompetence by HMRC, she and her colleagues got the Estate over the line. Lucy was thoroughly professional, responsive and great to deal with.

May 22, 2023
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us.

Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Sale and purchase

Used Battens for the sale of my house and the purchase of my new flat.
Mo Byers was professional, informative,offered great advice and went above and beyond. Cannot thank her enough for everything. Also the team at Battens ,Wareham were so efficient and helpful too. Many thanks to everyone

May 24, 2023
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us.

Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Conveyancing work

Battens undertook the conveyancing work when I sold my house recently. Jen Haynor and Anne Kendall made everything run smoothly for me, responding quickly and efficiently throughout the process. Where I needed to respond to queries from the buyers Jen gave me comprehensive advice at each stage. I was very pleased with the friendly and helpful service provided.

June 23, 2023
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us.

Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Tina Tippett in the Yeovil office acted…

Tina Tippett in the Yeovil office acted for me in my recent purchase. Tina was very efficient and any queries I had were answered quickly. I found Tina very approachable and absolutely brilliant. I would have no hesitation in recommending Tina and her team. Thank you for making my purchase seamless and stressless.

June 23, 2023
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us.

Kind Regards,
Battens Solicitors

Rated 3 out of 5 stars

The conveyance team slightly lost the…

The conveyance team slightly lost the personal touch.

June 15, 2023
Unprompted review
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Reply from Battens Solicitors

We are sorry to hear that you were unhappy with some aspects of our service as we pride ourselves on our high levels of customer care and satisfaction. We always work hard to resolve any issues that our clients may have accordingly. If you would like to discuss this further, please get in touch with our team.

Kind Regards
Battens Solicitors

Rated 5 out of 5 stars

Mo Byers is the best solicitor I have…

Mo Byers is the best solicitor I have ever dealt with, she is so responsive and provides a FAB service.

June 1, 2023
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us.

Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Battens and more especially Naomi have…

Battens and more especially Naomi have been looking after my elderly parents and their affairs for many years. The service provided is outstanding. Both very professional and efficient with the added bonus of caring about their clients. I would highly recommend Battens and continue to trust them fully!

June 20, 2023
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us.

Kind Regards,
Battens Solicitors

Rated 1 out of 5 stars

Battens Dorchester accepted instruction…

Battens Dorchester accepted instruction to act in my purchase of a property. Two weeks later they decided that as it was a second floor apartment in a two storey building they would not act. Wasted time all round, no apology. Proceeding fine with new solicitor

June 19, 2023
Unprompted review
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Reply from Battens Solicitors

We are very sorry to hear about your experience. We pride ourselves on our high levels of customer care and satisfaction. We take all complaints seriously and have a rigorous complaints procedure to resolve any issues that our clients may have.

A member of Battens staff will be in contact with you shortly.

Thank you for bringing this issue to our attention.

Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Jen Haynor was brilliant as our…

Jen Haynor was brilliant as our solicitor during a recent house purchase. She was responsive and considerate with her advice and always willing to put it into plain English. We had some demanding deadlines which didn't phase her, and I would highly recommend Battens and Jen.

May 23, 2023
Unprompted review
Rated 5 out of 5 stars

The team at Battens were incredible

The team at Battens were incredible. So friendly, helpful and super efficient. We used them for a house move and cannot rate them highly enough, we had a stressful move but they had it in hand at every stage. Thank you!

May 31, 2023
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us.

Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Very highly recommended, professional, approachable and kind!

We really can’t recommend Battens enough!! For over 5 years Kate helped us through a really difficult time in so many ways and did so much for us. We were kept informed every step of the way, and everything was taken care of professionally, promptly, precisely and with care! Thank you so much for everything! 😊

May 17, 2023
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us.

Kind Regards,
Battens Solicitors

Rated 1 out of 5 stars

We had to take Battens to the ombudsman…

We had to take Battens to the ombudsman for mis handling the will of a family member. We won and they had to pay compensation. They don't apolagise, despite being proven to be wrong. Never use this company, they made a very difficult situation very much worse.

May 30, 2022
Unprompted review

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