HK Law Reviews 

363
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendly demeanor, and efficiency, making interactions pleasant and supportive throughout various processes. The service provided is frequently highlighted as excellent, with many people noting that complex situations were made straightforward and efficient, often accompanied by constant updates and clear guidance. Consumers particularly appreciate the timely responses and outstanding communication, mentioning how quickly their queries were addressed and how well they were kept informed at every stage. Conversely, a small portion of people felt dissatisfied with the service, describing their experience as shocking and leading them to seek assistance from other providers.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their professionalism, efficiency, and... See more

Service

People report positive experiences with service, with many customers highly recommending them for... See more

Response time

Customers consistently note positive experiences with response times, highlighting prompt replies to emails... See more

Customer service

Clients share positive opinions on customer service, often highlighting the expertise, reassurance, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shelly @ HK Law was recommended. From the very first conversation I felt heard - unlike other companies I approached. Not the cheapest but worth every penny. Fees did not change from original quote... See more

Rated 5 out of 5 stars

HKLaw were highly responsive to my conveyancing needs. Always prompt on email and with clarity and transparency with all matters related to the sale of our property. Fees were as expected and with no... See more

Rated 5 out of 5 stars

It has been a pleasure to work with Anna Davey and Linda Chandler on the probate sale of my mothers house. It turned out to be a longer process than anticipated as the first sale fell through but An... See more

Rated 5 out of 5 stars

We cannot speak more highly of Anna. From day one of purchasing a house, she was supportive, professional and nothing was too much. She was able to make what could have been an extremely stressful pro... See more


Company details

  1. Legal Services & Government

Written by the company

HK Law helps its clients solve legal problems and achieve personal and business aims.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

363 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(363)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly Recommended

I was recommended to use Anna at HK Law by a friend of mine and she and her assistant Linda were excellent. I would highly recommend them to anyone needing a conveyancing solicitor.
Anna and Linda were very efficient and professional. They were also very friendly and replied very quickly to any emails I sent them.
I will definitely use them again whenever I next need any conveyancing work done.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Anna & Linda for your exceptional work!

We recently used HK Law Solicitors in Bournemouth for the sale of our house, and the service we received was outstanding from start to finish.

A special thank you to Anna, who was our solicitor throughout the process. She was incredibly diligent, professional, and proactive at every stage. Her attention to detail and commitment to keeping everything moving smoothly gave us complete confidence that our sale was in the best possible hands.

Anna was always available to offer support and guidance, and her communication was second to none. She kept us fully informed throughout the transaction, responded promptly to any questions, and explained everything clearly and patiently. What can often be a stressful process felt much easier thanks to her expertise and reassurance.

We would also like to thank Linda, who provided fantastic support to both Anna and ourselves throughout the process. Her assistance, professionalism, and willingness to help whenever needed contributed greatly to ensuring everything progressed smoothly.

We always felt comfortable, supported, and confident that everything was being handled professionally. We would highly recommend HK Law Solicitors to anyone looking for a reliable and efficient conveyancing service.

Thank you, Anna and Linda, for your exceptional work, dedication, and support throughout our house sale.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Anna Davey - First Time Buyers

My partner Holly and I recently purchased our first home, and we couldn’t have asked for better support from Anna Davey at HK Law throughout the process.

Anna was incredibly informative from start to finish, always taking the time to explain each stage clearly and keeping us updated throughout. As first-time buyers, this gave us a great deal of confidence and reassurance.

What really stood out was Anna’s efficiency and proactive approach. She acted swiftly on all matters and worked tirelessly to help us achieve exchange and completion within a remarkably short timeframe. Her communication was excellent, and she was always responsive whenever we had questions.

We are extremely grateful for all her hard work and would highly recommend Anna Davey and HK Law to anyone looking for a reliable and efficient conveyancing solicitor.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Once again impressed by her professionalism, communication and proactive approach

We recently sold a local property and wanted to work with a solicitor we know and trust, so we instructed Anna Davey.

Having worked with her on a number of occasions, we were once again impressed by her professionalism, communication and proactive approach throughout the transaction. She worked collaboratively with the solicitor acting for the other side, responded promptly to emails and helped keep matters progressing smoothly from start to finish.

Good communication and teamwork can make all the difference during a property transaction and she delivered on both.

We would have no hesitation in recommending her services and look forward to working together again in the future.

May 22, 2026
Unprompted review
Rated 1 out of 5 stars

Rubbish service for a large amount of money

The initial consultation with HK Laws solicitor was great and a letter was sent outlining the next steps. We paid a premium for this service. However, the family member involved said they’d be speaking to their solicitor to sort things out and we therefore put any further action on hold. The family member claimed this took place on 10th March 2026 and on that day I emailed the solicitor in question requesting a letter to be sent to the solicitor involved to confirm the action. We received no response. Then on 13th April 2026 my husband rang to request a phone call to discuss the matter again and was promised a call back. We never heard from him or any other employee so we took our business elsewhere. We also took our other business to the new solicitor. They state in their answer to this complaint that they thought the issue was on hold but we sent an emailing on the 10th March asking for action to be taken. Even my husband called for a return phone call which never materialised. Waste of space this company

May 6, 2026
Unprompted review
HK Law logo

Reply from HK Law

We’re sorry to hear that you were disappointed with your experience, particularly in relation to communication. Following your initial instructions, we understood that the matter was on hold and that no further action was required at that time.

We will ask a member of the team to contact you directly to review your concerns.

Rated 5 out of 5 stars

Professional, dependable and future-proofing

Anna (and Linda) have been a hugely professional and dependable presence through a long and difficult property purchase. They showed real patience and resilience in repeatedly clarifying the correct legal position with other parties, often where it should have been straightforward. It’s been brilliant having them in my corner, and I feel completely confident they’ve protected me from issues that shouldn’t be mine to deal with.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Flat Sale

Anna dealt with the sale of my property, I was very happy with the service, she kept me updated with how it was progressing and dealt with enquiries from the buyer very efficiently. I will definitely be using her again for my future purchase.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

We found Anna at HK Law very thorough…

We found Anna at HK Law very thorough and and she gave good advice during our house purchase, communication was very good and quick to respond to questions, couldn't fault anything. Will definitely use HK again for further house purchases

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding

Special thanks to Anna Davey (and of course Linda) for acting on my behalf in the sale of my property. Always very responsive and professional - got my transaction through in record time. Highly recommended. Thank you again!

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient

Very efficient service with prompt responses to any queries. The whole process ran smoothly from start to finish.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Very prompt and very professional

Ben was very prompt and very professional throughout and always had my best interests in mind
I would definitely recommend HK Law and Ben in particular and I will be using them again in future.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

HK Law have performed admirably in what has been a protracted and frustrating property sale. Ben Ryan assisted by Debbie Bradshaw have been excellent from the outset, professional, effective and efficient in all they have done. We have had nothing but a positive experience and would recommend them highly.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

From the moment I spoke to Hayley I knew she was the person who was going to help me along my journey.
Her support, knowledge, kindness and her ability to make the worst time of my life possible to get through.
The reassurance through our court and support is something I will never be able to thank her enough for.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Professional & friendly

Ryan was professional, and friendly, and communication was really good. It made the house buying process very smooth, so thank you

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Property conveyancing

HK Law were recommended to us by our estate agents. The service we received from Anna Davey and her team was professional, efficient and timely, and advice was always available when we needed it. Overall, we were very satisfied iwth the service we received and we would happliy recommend HK Law to anyone looking for property conveyancing services.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

First time buyers

We were very anxious of what to expect and also our end of rent date was expiring soon.
Anna enabled a smooth transition with speed, efficiency and has a friendly nature.
I has been a pleasure and we managed to move into our new home on time.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Ryan at HKLaw was recommend by our…

Ryan at HKLaw was recommend by our estate agent for the sale of our house. Ryan was approachable, efficient, completely on top of everything and we would highly recommend him. Thank you Ryan!

January 9, 2026
Unprompted review
Rated 1 out of 5 stars

If you would like a firm to really…

If you would like a firm to really screw up a property purchase HK Law is the one for you. I did not know, having successfully purchased a few properties in previous years using a predecessor firm, that a firm of solicitors with conveyance 'specialists' at partner level could make so many mistakes, be so incompetent, be so misleading, be so concealing of the truth and, when their errors came to light, be so arrogant. It was a costly experience. I'll be suing them for my losses.

HKLaw put a standard cut and paste reply to this on 5/1/26, copy below, which epitomises their approach - laziness and/or incompetence, no thought or intelligence applied...

I say this as they have the details in their system if they wished to look up my name and the date and could have reviewed that and provided a proper, thoughtful and tailored response without breaching any confidentialities. But no...

As I have said, if you would like a firm to really screw up HK Law is the one for you.... you can now see an example of that.

"We’re sorry to hear that you feel your experience did not meet the high standard of service we aim to provide.

We take feedback seriously and would welcome the opportunity to look into your concerns properly. As we can’t address the details of a matter in a public forum, we would be grateful if you could contact us directly so we can investigate and respond.

Please email marketing at hklaw.uk with your name and any relevant reference details, and we will ensure this is passed to the appropriate team."

October 1, 2025
Unprompted review
HK Law logo

Reply from HK Law

We’re sorry to hear that you feel your experience did not meet the high standard of service we aim to provide.

We take feedback seriously and would welcome the opportunity to look into your concerns properly. As we can’t address the details of a matter in a public forum, we would be grateful if you could contact us directly so we can investigate and respond.

Please email marketing@hklaw.uk with your name and any relevant reference details, and we will ensure this is passed to the appropriate team.

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