Porter Dodson Solicitors & Advisors Reviews 488

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their efficiency, professionalism, and helpfulness, often highlighting their ability to keep clients well-informed and reassured during complex processes. The service provided is frequently described as excellent, with many people appreciating the thoroughness, clear communication, and quick response times, making potentially difficult situations much more straightforward. Reviewers often note the personalized and understanding approach of the customer service team, which instills confidence and ensures a smooth experience from start to finish. However, some customers also noted that while communication was generally excellent, they would have appreciated face-to-face interactions in certain instances. Additionally, one reviewer expressed dissatisfaction with the time taken to process a simple eviction notice and the subsequent billing, feeling it was not in line with the work carried out.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their efficiency, professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the helpfulness and... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the prompt and clear... See more

Customer communications

Consumers find contact to be positive, with many praising the fast and efficient communication, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had to get a flat purchase in Exeter done very quickly. Nicola Hughes and her team at PD pulled out all the stops to get the purchase over the line in an amazingly short time - 2 months from first... See more

Company replied

Rated 5 out of 5 stars

Reena and Jennifer worked hard to keep us updated and explain in every detail the procedure of selling and buying. Reena replied by return any enquiries we came up against and was always polite and u... See more

Company replied

Rated 5 out of 5 stars

It has been a long and drawn out sale of my late mothers property, but made so much easier by the efficiency of Porter Dodson and especially Reena. Everything was done efficiently, professionally and... See more

Rated 5 out of 5 stars

We have had very good service from Porter Dodson, Bridport. Ms Stephanie McCulloch helped us redraft our Wills during Covid and met us outside in a car park with her assistant to witness us signing th... See more


Company details

  1. Law Firm
  2. Elder Law Attorney
  3. Employment Attorney
  4. Estate Planning Attorney
  5. Family Law Attorney
  6. Real Estate Attorney

Written by the company

Sometimes you get a level of service and understanding from an advisor who really stands out from the rest. Our people are committed to achieving that benchmark. We also aim to approach even the most challenging legal issue with a no-nonsense, straightforward approach. Life’s complicated - instructing a solicitor shouldn’t be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

488 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sherborne office

I can recommend Laura with confidence; she proved herself to be painstaking and thorough, recognising all the relevant issues and explaining them clearly and succinctly. She shows great ease in dealing with clients.

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

I would definitely use Porter Dodson…

I would definitely use Porter Dodson again. There were several hurdles to negotiate regarding the lease on my new flat. Although a lengthy process, it was dealt with in an honest and professional manner. A special thanks to both Michelle and Reena in Dorchester and Bridport.

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Porter Dodson Sherborne…

The team at Porter Dodson Sherborne have provided me with excellent help with both Probate work, and also Conveyancing on my new property. Many thanks to Laura and Caron for their professionalism and hard work.

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

Great company

The staff are really kind and helpful from start to finish. Both Stephanie and Reena kept me informed all the way, truly excellent

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

I found Porter & Dodson extremely…

I found Porter & Dodson extremely helpful from start to completion of my house purchase. Very friendly staff, Tanya Hopkins especially explained everything clearly & was really helpful. Would certainly recommend! Thankyou all!

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

Jodi Street Family Law

Jodi Street was the solicitor for my family law case, and I will forever be grateful for the work she put in for myself and my family.

Jodi is easy to contact, honest, diligent and I felt able to talk to her openly from the beginning. She worked the case well, ensured I had the best representation in court that I could’ve possibly had, whilst also encouraging me to add my true self into statements.

She truly cares about who she is representing, and it was clear that the family team within Porter Dodson work cohesively and effectively for their clients. Circumstances meant that I had to relocate temporarily, but at no point did that have impact on the quality of work or level of communication.

It’s been a year since the hearing finished and 6 months since I no longer required a solicitor - and memories are (thankfully!!) starting to feel less vivid. But I will forever remember the support I was given and the passion that Jodi clearly has for getting her clients voices heard in the otherwise terrifying experience of going to court.

I would not hesitate in recommending Jodi, and Porter Dodson as a whole, to anyone who found themselves needing representation in the family courts.

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

I would recommend Porter Dodson

I was very impressed with Reena and Michelle at Porter Dodson and everyone else we dealt with.

They were very personable and dealt with queries quickly and efficiently.

I would recommend them.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Porter Dodson - professional and friendly

Porter Dodson, solicitors - dealing with a deceased relative’s estate. I communicated with one dedicated solicitor who kept me fully up to date every step of the way. She was professional, helpful and friendly - making the whole process very easy to follow and understand. Very happy experience.

October 7, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic overall experience from…

Fantastic overall experience from Hayley Holland and all her team from the Taunton office.

This being our very first purchase, Hayley made us feel extremely comfortable asking questions. She was always quick to respond never left us wondering what was going on. We had a completion date in mind and they completely smashed it!

From start to finish our purchase was 7 weeks, couldn’t have done that without the help of Hayley, Oliver, Abi and Caitlin.

If you want quick, helpful and friendly service, I would 100% recommend them to anyone.

Thank you so much Hayley for all your hard work. Absolutely amazing.

September 27, 2024
Unprompted review
Rated 4 out of 5 stars

Help with house sale.

We asked Caron Abbot of Porter Dodson's Sherborne office to act for us in selling a property. Caron was a pleasure to deal with - polite, to the point, patient especially given the buyer's side of the sale were decidedly fussy, and extremely punctual in handling the communications between the parties. I wouldn't hesitate to ask Caron for help again should we have further legal needs. My wife and I would give Caron a 5star rating however a rather less than satisfactory experience with another branch of Porter Dodson in Wells relating to a different area of business a couple of years ago prevents us giving Porter Dodson as a firm full marks.

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service definitely would recommend

We had lousie Wooten for our first house purchase we couldn’t fault her at all she went absolutely above and beyond and did everything she could to make this happen for our first home. We had all paper work filled in and done our side within 2 weeks and If we had any questions we could phone or email and 9 times out of 10 she would answer instant. She had her work cut out for our sale as wasn’t exactly straight forward but she made it happen and went that extra step, we are so glad we went for this company yes a little more expensive but you get what you pay for. Would definitely recommend and use again if needed.

April 3, 2024
Unprompted review
Rated 5 out of 5 stars

We instructed PorterDodson to take on…

We instructed PorterDodson to take on the probate of our deceased parents. They were extremely professional and sensitive to the situation. They are an excellent firm. We have now instructed them to help with the conveyancing of the property left by by our parents because we were so impressed with them. They always responded quickly and efficiently to any queries/questions we had. Excellent!

April 28, 2024
Unprompted review
Rated 5 out of 5 stars

Chris Green is excellent

Throughout the four years it has taken to settle my mothers estate Chris Green has been head and shoulders above a number of solicitors from other practices engaged by other interested parties.

Chris has been the consummate professional, always quick to respond with positive advice and words of wisdom. Such support and expertise is not cheap but is worth every penny.

Thank you Chris and Porter Dodson (Somerset) for all you have done for us.

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

Professional and reliable

Professional, helpful and calm, I have found my recent home-purchase experience made much less stressful than anticipated because of Porter Dodson. I found that whatever the problem or issue encountered, they helped me negotiate through it reliably and in a timely fashion.

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Efficient

Efficient, no fuss, conveyancing. My thanks to Reena and Michelle.

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Clare Sanderson Effort

Clare Sanderson immediately found the legal shortfall in my fathers will trust and proposed a reasonable cost solution, which then she efficiently implemented.

August 30, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look