Portico Property - Leyton Reviews 

43
TrustScore 3 out of 5

2.9

254-256 High Road, E10 5PW London, England, GB


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Rated 1 out of 5 stars

Unprofessional is an understatement. Contacted the Leyton team 2 weeks ago about a property, Jack Wackett got my details and told me that they were waiting to hear from the current tenants to arrange... See more

Rated 5 out of 5 stars

Spencer, Tommy and Daniel in the Leyton did a wonderful job, always happy to help and very knowledgeable and able to give their wisdom. The Portico brand is clean, simple and stylish, so the for sal... See more

Company replied

Rated 5 out of 5 stars

I used Portico for about 6 years to let my flat and had no problems, until the end of the last tenancy where a deposit dispute was necessary. Natalie Banton handled the case diligently and I was award... See more

Company replied

Rated 5 out of 5 stars

I've been dealing with Portico Leyton for the last 6 months. These guys are top notch and very professional. In fact the whole team consistently over deliver which is such a pleasure to deal with. T... See more

Company replied


Company details

  1. Real Estate Agency
  2. Handyman
  3. Property Investment
  4. Property Maintenance
  5. Property Management Company

Written by the company

Portico has been helping people navigate London property for generations, combining deep local knowledge with a straightforward, personal approach. We help buyers, sellers, landlords and tenants across London, providing expert advice across sales, lettings and property management. Our teams take the time to understand what matters to you, offering honest, informed advice and keeping you supported throughout your property journey. We believe property should be simpler, with people you can rely on. That means being approachable, knowledgeable and committed to achieving the right outcome for our clients, whether you're moving home, letting a property or looking for your next place to live. With a range of property services and trusted expertise under one roof, Portico is here to make your London property journey easier.

Written by the company

Property experts

We're approachable. We're insightful. We're in it for the long-term.

With a knowledge-driven approach, we deliver advice in a friendly and consultative way. We are committed and supportive, with high levels of communication thanks to our first-class internal training. And most importantly, we’re focused on delivering an outcome that is in the long-term best interests of our clients.

Contact info

  • 254-256 High Road, E10 5PW, London, England, United Kingdom

  • 020 8539 3650

Expert knowledge and guidance.

A passion for London and friendly agents, speak to us today.

2.9

Average

TrustScore 3 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 89% of negative reviews

Typically replies within 1 week

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2.9

All reviews

(43)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

We were extremely happy with the…

We were extremely happy with the excellent service provided by the portico office, in particular Jade Pope, she made herself available to us whenever we asked for help/information, and the whole portico team were polite and professional, recommend anyone who’s looking for estate agent help, to seek out portico, terrific service.

March 7, 2022
Unprompted review
Portico Property - Leyton logo

Reply from Portico Property - Leyton

Dear Leah-holly,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Happy with the service

I used Portico for about 6 years to let my flat and had no problems, until the end of the last tenancy where a deposit dispute was necessary. Natalie Banton handled the case diligently and I was awarded money back which covered my expenses to set the flat right. Many thanks to Natalie. Also to Marc McIlveney in lettings office, and Mark Sivell and Michelle Ford for handling the eventual sale of the flat.

January 21, 2022
Unprompted review
Portico Property - Leyton logo

Reply from Portico Property - Leyton

Dear Beccy,

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Kind regards
Customer Care Team

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