Banner for Posturite

Posturite Reviews 

4,269
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,239 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting the professionalism, friendliness, and helpfulness of the staff. Many people are impressed with the quality of the products, finding them comfortable, functional, and supportive for their needs. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving quickly and in good condition. However, some customers also noted issues with delivery delays, incorrect addresses, or incomplete orders, leading to frustration and poor communication. A few other people also felt that certain products were not as good as competitors or had functionality problems, and some wished for more color choices.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many praising the high quality and functionality of... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent, first-rate, and... See more

Order

Customers had positive experiences with order, praising the quick and smooth process, with many receiving... See more

Quality

Customers consistently note positive experiences with quality, praising the high quality of products like... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service all around. The items I purchased, replacement parts for my RH Logic 400, arrived very quickly and in perfect condition. Having videos on the Posturite website showing how to rep... See more

Company replied

Rated 5 out of 5 stars

This is the second cushion I've purchased so that my office set-up matches my home set-up. Definitely found the first cushion helped support my back/posture so wanted to replicate the set-up; went fo... See more

Company replied

Rated 5 out of 5 stars

First time i have ordered from Posturite, webb site rally good, my order was approved and confirmed, delivery was nex day, very impressed. Product was good, person who it is for really happy, complet... See more

Company replied

Rated 5 out of 5 stars

Well organized, had face to face consultation. Ordered some equipment that I needed and was delivered very quickly and making my life easier to work at my desk.


Company details

  1. Office Furniture Store
  2. Office Supplies Store
  3. Office Equipment Repair Service
  4. Office Equipment Supplier
  5. Office Refurbishment Service

About Posturite

Written by the company

Services and resources

Get a workstation assessment
Sign up for our emails
Webinars
Blog

Shop by category

Ergonomic office chairs
Sit-stand desks
Sit-stand platforms
Ergonomic accessories

For your home

Posturite for home

At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.

Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.

Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(4,269)

1,147 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Experience

Stephen was amazing, he set up the equipment with no hassle and gently explained to me how to use it. Service was great.

May 12, 2026
Posturite logo

Reply from Posturite

Good morning Jamal,

Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 4 out of 5 stars

Easy to order and quick to deliver

Easy to order and quick to deliver
My only reason for not giving 5 stars is that there was no invoice sent or in the order which is imperative when ordering for business purposes.

May 15, 2026
Posturite logo

Reply from Posturite

Good morning Michele,

Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Invoices are emailed once the delivery has been completed, if you have not received a copy please email support@posturite.co.uk with your order number and we will send this to you.

Kind regards,
Rebecca

Rated 5 out of 5 stars
Posturite logo

Reply from Posturite

Good morning Nicola,

Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

really good

May 14, 2026
Posturite logo

Reply from Posturite

Good morning Lynn,

Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Easy to order

Easy to order, great products, great delivery and assembly.

May 18, 2026
Posturite logo

Reply from Posturite

Good afternoon,

Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Excellent service

Very good choice and service with extremely uick delivery . Unfortunately I needed to return an item due to unsuitability for myself and the customer service lady was also very helpful and efficient so all round a very good experience despite the return.

May 12, 2026
Posturite logo

Reply from Posturite

We are so glad to hear you had a very good experience with our service and quick delivery! We appreciate your kind words about our customer service team.

Rated 4 out of 5 stars
Posturite logo

Reply from Posturite

Good afternoon. Thank you for your feedback, we really appreciate it. We look forward to helping you again in the future. Kind regards, Amber.

Rated 4 out of 5 stars

great product

it is great product , very versatile and comfortable

May 12, 2026
Posturite logo

Reply from Posturite

Good afternoon. Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Quality of equipment was good

Quality of equipment was good, support from the team was prompt and all very speedy.

May 12, 2026
Posturite logo

Reply from Posturite

We're so glad to hear you had such a positive experience with our equipment and team! Thank you for your kind words.

Rated 5 out of 5 stars

great delivery

May 12, 2026
Posturite logo

Reply from Posturite

Good afternoon. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.

Rated 2 out of 5 stars

The product is too soft

The product is too soft to act effectively as a chair wedge

May 12, 2026
Posturite logo

Reply from Posturite

Good afternoon Michael, thank you for your feedback, and we’re sorry to hear that the item was not as expected. If you find the wedge unsuitable, please feel free to contact our Customer Service team at supportmailbox@posturite.co.uk, and one of our advisors will be happy to assist you further. Kind regards, Sasha

Rated 5 out of 5 stars

In the loop

I was kept well informed of the progress of the order from start to finish Thank you

May 14, 2026
Posturite logo

Reply from Posturite

Good afternoon Karen. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber

Rated 5 out of 5 stars

speed of service

speed of service

May 12, 2026
Posturite logo

Reply from Posturite

Good afternoon Alan. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards, Amber

Rated 5 out of 5 stars

Great service

Good comms, fast despatch and delivery.

May 14, 2026
Posturite logo

Reply from Posturite

Good afternoon Pete. Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

The accessor was knowledgeable

The accessor was knowledgeable, with a good understanding on back and posture problems. The new chair was delivered already set up.

April 17, 2026
Unprompted review
Posturite logo

Reply from Posturite

Good afternoon. Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Great purchase

The equipment is really good and very durable. Could have done with a bit of a user friendly instruction manual but academic in the end. Delivery was so fast it was insane. Ordered and out to my premises in 40 odd hours. Mad!

May 14, 2026
Posturite logo

Reply from Posturite

Good afternoon Jon. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 2 out of 5 stars

Installed with broken chair

Installed with broken chair. Poor

May 11, 2026
Posturite logo

Reply from Posturite

Good afternoon Tanveer, Thank you for your feedback. I’m very sorry to hear that the chair arrived damaged. I can see that our warranties team was informed and arranged for a replacement part, which has now been delivered. If the chair is now ready to be repaired, please contact our aftercare team at aftercare@posturite.co.uk, and one of our advisors will arrange a technician appointment for you. Kind regards, Sasha

Rated 3 out of 5 stars

poor communication

Delivery was quick but it was missing 3 items and had to wait 3 months which was really poor as i didn't get any updates i was constantly chasing it. Once finally delivered the set up and engineer was great.

May 12, 2026
Posturite logo

Reply from Posturite

Good afternoon, thank you for taking the time to leave your feedback. I’m very sorry to hear that parts were missing from your chair and for the length of time it took to resolve the issue. This is not the level of customer service we strive to provide. I’m very pleased to hear that the engineer was helpful and that the chair has now been fully repaired. We appreciate you bringing this matter to our attention, and your feedback will be passed on to the relevant team. Kind regards, Sasha

Rated 5 out of 5 stars

NICE DESK

NICE DESK, QUIET WHEN IN MOTION, EASY TO USE

May 14, 2026
Unprompted review
Posturite logo

Reply from Posturite

Good afternoon. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look