The delivery of the chair was quick and efficient. The driver phoned early as he had noticed I had put a note on to say dont come before a certain time. He was so accommodating and delivered before... See more
Company replied
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Review summary
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Reviews shaping this summary
Fast delivery. Wedge cushion has made an immediate difference in easing my hip pain. This product is fine on hard chairs, however I can't find an equivalent for an armchair. I will buy more for the ca... See more
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Gorgeous KOJI sit-stand desk ("Italian oak" finish). Assembly team was ace. Would highly recommend. (Was excited to see that new/more exciting colours were available on their website...plus the desk i... See more
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It was really nice and efficient. I was in pain due to my tenosynovitis on right arm, and the keyboard, mouse, desk has been helpful a lot in reducing the stress to my wrist. The tech who came to che... See more
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Company details
- Office Furniture Store
- Office Supplies Store
- Office Equipment Repair Service
- Office Equipment Supplier
- Office Refurbishment Service
About Posturite
Written by the company
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For your home
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At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.
Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.
Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.
Contact info
The Mill, Station Road, BN26 6SZ, Berwick, United Kingdom
- 0345 345 0010
- support@posturite.co.uk
- www.posturite.co.uk
4.5
Excellent
4K reviews
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Reply from Posturite
Good afternoon Tanveer, Thank you for your feedback. I’m very sorry to hear that the chair arrived damaged. I can see that our warranties team was informed and arranged for a replacement part, which has now been delivered. If the chair is now ready to be repaired, please contact our aftercare team at aftercare@posturite.co.uk, and one of our advisors will arrange a technician appointment for you. Kind regards, Sasha
poor communication
Delivery was quick but it was missing 3 items and had to wait 3 months which was really poor as i didn't get any updates i was constantly chasing it. Once finally delivered the set up and engineer was great.
May 12, 2026
Reply from Posturite
Good afternoon, thank you for taking the time to leave your feedback. I’m very sorry to hear that parts were missing from your chair and for the length of time it took to resolve the issue. This is not the level of customer service we strive to provide. I’m very pleased to hear that the engineer was helpful and that the chair has now been fully repaired. We appreciate you bringing this matter to our attention, and your feedback will be passed on to the relevant team. Kind regards, Sasha
Reply from Posturite
Good afternoon. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber
Fantastic service
Posturite came to review my work station following my recent Fibromyalgia diagnosis
They were very thorough, the recommended chair has been a god send, I'm a lot more comfortable whilst at work and in less pain.
April 10, 2026
Unprompted review
Reply from Posturite
Good afternoon Kerry. Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.
Good service
Good service. On time and allow me to plan when is best to deliver the products.
May 14, 2026
Unprompted review
Reply from Posturite
Good afternoon. Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future. Kind regards, Amber.
Very good and swift delivery
April 28, 2026
Reply from Posturite
Good afternoon Marie. Thank you very much for submitting your review, we're glad to see you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.
5* Product & Service
Easy to order, quick delivery & good quality product at a fair price.
May 13, 2026
Reply from Posturite
Good afternoon Theresa. We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future. Kind regards, Amber.
Reply from Posturite
Good afternoon Mohammed. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.
Great customer service
May 8, 2026
Reply from Posturite
Good afternoon Emma-Louise. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.
Very efficient service
Posturite has a good range of office chairs. I received my order quickly and am very pleased with both the quality and comfort of the chair I purchased for my home office.
May 12, 2026
Reply from Posturite
Good afternoon Roy. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards, Amber.
Reply from Posturite
Good afternoon. Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future. Kind regards, Amber.
Straight forward and helpful
May 8, 2026
Reply from Posturite
Good afternoon Diane. Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.
Installation Team were Amazing
The team who came to deliver and to install the items were fantastic and I felt really made the process easy.
The installer set up the chair and showed me all the features, directed me to the online manual etc- didn't miss out a single point! And they took away all packaging etc, it was as if they hadn't been- however they left a lasting impression of how great service still can be!
April 21, 2026
Reply from Posturite
Good afternoon Laura. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.
Ordering and delivery went well
May 6, 2026
Reply from Posturite
Good afternoon. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.
Reply from Posturite
Good afternoon James. Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.
Great service
The call was very easy and Olly was very helpful and patient with me as the call had to be made 'on-the-go' due to issues getting to the office on time. Delivery was extremely quick
May 6, 2026
Reply from Posturite
Good afternoon Sophie. Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future. Kind regards, Amber.
Reply from Posturite
Good afternoon, thank you for your feedback, and we’re very sorry to hear that your order has not arrived yet. I have looked into this for you, and unfortunately it appears the original order was lost by the courier. However, my colleague has now raised a replacement order under reference ORD1595240. Tracking information should be available soon via FedEx. In the meantime, if you need any further assistance, please contact our Customer Service team at supportmailbox@posturite.co.uk, and one of our advisors will be happy to help. Kind regards, Sasha
I would not buy from again
Do not buy from them! Order was placed 10 days ago while they promise despatch within 2 working days and the tracking did not work. It shows my order does not exist when I got a confirmation of my order placed and paid for with correct address details to ship to.
May 1, 2026
Unprompted review
Reply from Posturite
Good afternoon, thank you for your feedback and for providing the additional information. We’re very sorry to hear about the delays with your order and the issues with the tracking information not working. I can see that my colleague is currently looking into this and working to get it resolved for you as quickly as possible. If you need any further assistance, please don’t hesitate to get in touch. Thank you for bringing this to our attention. Kind regards, Sasha
Just horrible
Box had holes upon arrival, plastic bag holding the screws was broken so lost screws and other pieces, no manual in the box, table was dirty, everything that could be wrong was wrong, just absolutely horrible 😃
May 8, 2026
Reply from Posturite
Good afternoon, thank you for your feedback. We’re very sorry to hear about the damaged box, missing parts, and the condition of the table upon arrival. Could you please complete the warranties form in the 'contact us' section on our website with as much information as possible. Our warranties team will then be able to assist you further with these issues. We appreciate you bringing this to our attention. Kind regards, Sasha
My screen protector came in flimsy…
My screen protector came in flimsy packet and it was damaged with a long crease in it so not useable ,I've had to ask my boss to request a refund and another one and I had to take photos of it too to prove this .
May 6, 2026
Reply from Posturite
Good afternoon, thank you for your feedback and we're sorry to hear your order arrived damaged. Could you please complete the warranties form in the 'contact us' section on our website with as much information as possible. Our warranties team will then be able to assist you further with these issues. We appreciate you bringing this to our attention. Kind regards, Sasha
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