Fast delivery. Wedge cushion has made an immediate difference in easing my hip pain. This product is fine on hard chairs, however I can't find an equivalent for an armchair. I will buy more for the ca... See more
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Review summary
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Gorgeous KOJI sit-stand desk ("Italian oak" finish). Assembly team was ace. Would highly recommend. (Was excited to see that new/more exciting colours were available on their website...plus the desk i... See more
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The delivery of the chair was quick and efficient. The driver phoned early as he had noticed I had put a note on to say dont come before a certain time. He was so accommodating and delivered before... See more
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It was really nice and efficient. I was in pain due to my tenosynovitis on right arm, and the keyboard, mouse, desk has been helpful a lot in reducing the stress to my wrist. The tech who came to che... See more
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Company details
- Office Furniture Store
- Office Supplies Store
- Office Equipment Repair Service
- Office Equipment Supplier
- Office Refurbishment Service
About Posturite
Written by the company
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For your home
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At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.
Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.
Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.
Contact info
The Mill, Station Road, BN26 6SZ, Berwick, United Kingdom
- 0345 345 0010
- support@posturite.co.uk
- www.posturite.co.uk
4.5
Excellent
4K reviews
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I would not buy from again
Do not buy from them! Order was placed 10 days ago while they promise despatch within 2 working days and the tracking did not work. It shows my order does not exist when I got a confirmation of my order placed and paid for with correct address details to ship to.
May 1, 2026
Unprompted review
Reply from Posturite
Good afternoon, thank you for your feedback and for providing the additional information. We’re very sorry to hear about the delays with your order and the issues with the tracking information not working. I can see that my colleague is currently looking into this and working to get it resolved for you as quickly as possible. If you need any further assistance, please don’t hesitate to get in touch. Thank you for bringing this to our attention. Kind regards, Sasha
Just horrible
Box had holes upon arrival, plastic bag holding the screws was broken so lost screws and other pieces, no manual in the box, table was dirty, everything that could be wrong was wrong, just absolutely horrible 😃
May 8, 2026
Reply from Posturite
Good afternoon, thank you for your feedback. We’re very sorry to hear about the damaged box, missing parts, and the condition of the table upon arrival. Could you please complete the warranties form in the 'contact us' section on our website with as much information as possible. Our warranties team will then be able to assist you further with these issues. We appreciate you bringing this to our attention. Kind regards, Sasha
My screen protector came in flimsy…
My screen protector came in flimsy packet and it was damaged with a long crease in it so not useable ,I've had to ask my boss to request a refund and another one and I had to take photos of it too to prove this .
May 6, 2026
Reply from Posturite
Good afternoon, thank you for your feedback and we're sorry to hear your order arrived damaged. Could you please complete the warranties form in the 'contact us' section on our website with as much information as possible. Our warranties team will then be able to assist you further with these issues. We appreciate you bringing this to our attention. Kind regards, Sasha
Reply from Posturite
Good afternoon Elaine. Thank you very much for submitting your review, we're glad to see you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.
Top quality Product
The Leg Rest is well built and top quality, sturdy and does the job. Communication was great and a stress free transaction.
May 5, 2026
Reply from Posturite
Good afternoon Paul. Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.
Great service
The setup was quick and easy and the engineer was very knowledgeable about human ergonomics.
May 7, 2026
Reply from Posturite
Good afternoon Dan. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards, Amber.
It was very professional
May 7, 2026
Reply from Posturite
Good afternoon Desmond. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.
Excellent service
April 28, 2026
Reply from Posturite
Good afternoon Chris. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.
Would never use again
I found the website very confusing to navigate, and when I contacted customer support for assistance, the response was dismissive and unhelpful.
When the chair was delivered, it arrived poorly packaged, missing the neck roll, and with the wrong backrest. This was extremely disappointing.
I spent several months attempting to resolve the issue, only to be passed between different contacts without any clear resolution. Ultimately, I purchased the correct part elsewhere.
As a result, we chose to place further orders with another company, who not only provided excellent customer service but were also slightly more affordable.
December 15, 2025
Unprompted review
Reply from Posturite
Good Morning Mandy, Thank you for taking the time to leave us a review. We regret that you found our website confusing and our support unhelpful. We are sorry the chair arrived missing the neck roll, our warranty team have confirmed that the missing neck roll should have been sent to you in Early January. We do also apologise that it took so long to resolve the issue with the items ordered on the website. Kind regards Louise
Very good communication
Very good communication - I was updated all the way through to the delivery - very quick delivery - really lovely delivery man he was very helpful - Thank you
May 6, 2026
Reply from Posturite
Good afternoon Gillian. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber
Improvement to service
I initially gave a 1-star rating as the chair was delivered (not on the day I was told it would arrive) and with no communication that someone would come and set the chair up for me, as had been promised. After submitting a complaint, Posturite put this right for me and sent out a technician. The technician, Tom, was very thorough and made sure I was comfortable before he left - he also took away the boxes! My only concern is that the arm rests don't pull out as far as I need, however, they are better than the chair I had previously, so I am being supported more than before. Thank you.
May 5, 2026
Unprompted review
Reply from Posturite
Good afternoon April. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber
Reply from Posturite
Good afternoon Susan. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.
I received a time for delivery
I received a time for delivery, the delivery was smooth and there weren't any issues other than the fact the chair was missing 1 castor. Which is ok, as I had some in a drawer I could add!
April 28, 2026
Reply from Posturite
Good afternoon Angela. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations - however we do apologise a castor was missing, if you need further assistance with this matter please feel free to email bespoke@posturite.co.uk for further assistance. We look forward to helping you again in the future. Kind regards, Amber.
Incorrect colour desk delivered
Incorrect colour desk delivered. Then when they came to dismantle it to exchange they were only there to dismantle it, leaving me without a desk to work from and they hadn't brought my new desk.......trying to find out how to fix my chair under warranty took so long and the part was delivered to an office I don't even attend.
April 29, 2026
Reply from Posturite
Good morning Vicki. Thank you for sharing your feedback. I'm sorry to hear of your experience. In regards to the desk issue i can see that our customer service team are currently looking into this, and they will be in touch with you as soon as possible to resolve this. In regards to the gas stem being delivered to the wrong address we do apologise, i have asked the warranties team to contact you as soon as possible to resolve this with you. Kind regards Louise
Reply from Posturite
Good afternoon Gael. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards, Amber.
Reply from Posturite
Good afternoon. Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future. Kind regards, Amber.
Quick service
Quick service, with great guidance on selecting the right product for our needs.
April 28, 2026
Reply from Posturite
Good afternoon Mark. Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.
ergonomic keyboard
Purchased an ergonomic keyboard to replace an old Microsoft one - this one didn’t break the bank!
Good product, colleague at work purchased one too.
January 5, 2026
Reply from Posturite
Good afternoon Nina. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.
I received a response the same day and…
I received a response the same day and and an appointment within 2 days.
The agent i spoke to was very helpful and understood my needs.
I have already received the keyboard, mouse and footstool and just waiting on the chair which will arrive in the next few weeks.
Service has been amazing
April 28, 2026
Reply from Posturite
Good afternoon Nahmad. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.
Great Service
The delivery of the chair was quick and efficient. The driver phoned early as he had noticed I had put a note on to say dont come before a certain time. He was so accommodating and delivered before I needed to go out. The chair itself is easy to use and very comfortable. Just getting to know what each button does. All I would say is a manual would be good as you forget or at least I do after being shown.
May 1, 2026
Reply from Posturite
Good afternoon Sharon. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.
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