Pots and Pans Reviews 

334
TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I wouldn’t even give one star but you have to to be able to type I never received my pot set of 20 it’s been over a month and I can’t even reach anyone. Sold me a dream and I’m pissed

Rated 1 out of 5 stars

I can only describe my personal experience The item I purchased was reduced in their "sale" this was then rejected and refunded out of stock even though their other website and ebay account... See more

Company replied

Rated 1 out of 5 stars

⚠️ Buyer Beware ⚠️ I bought a set of GreenPan cookware earlier this year and after less than seven months of careful use, the non-stick coating on two frying pans started peeling. When I... See more

Rated 1 out of 5 stars

Placed an order on 2nd April, received Email on the 3rd stating order could not be fulfilled and full refund would be issued. 3 weeks later, still NO REFUND! There are no excuses for this and this... See more

Company details

  1. Kitchen Supply Store
  2. Countertop Store

Information provided by various external sources

Pots and Pans has special offers and discount prices on a range of cookware, kitchen knives, dining and tableware, small electricals, tools, barware and much, much more!


Contact info

1.4

Bad

TrustScore 1.5 out of 5

334 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.4

All reviews

(334)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding service from the company.

I found the 'Jamie Oliver' induction compatible Wok I wanted on the Pots and Pans website. I ordered on a Sunday and the Wok arrived beautifully packaged on Tuesday. As items over £50.00 are free of postage and packing charges the final price was lower than on Amazon. I recommend the company, and buying directly from them, without hesitation.

February 22, 2013
Unprompted review
Rated 5 out of 5 stars

Item came the next day!!

Fantastic, quick service as the set of knives came the next day.
They arrived well packaged & they are excellent quality.
Thank you, will use again to order items

February 21, 2013
Unprompted review
Rated 4 out of 5 stars

Good customer service

When there was a slight hiccup in my order, Pots and Pans were quick to rectify the situation and were most attentive. Thank you for your help with my order!

February 12, 2013
Unprompted review
Rated 4 out of 5 stars

An order promptly fulfilled

After an initial glitch, when I did not receive acknowledgement of my order, all then went smoothly and I received my item when you said I would. The item was well and securely wrapped and my initial enquiry was courteously and promptly dealt with.

February 11, 2013
Unprompted review
Rated 4 out of 5 stars

Good nutmeg grinder

This nutmeg grinder saves the fingers from injury. It works well most of the time but occasionally it does not have enough contact with the nutmeg to grind well. But over all, a good product!

February 10, 2013
Unprompted review
Rated 5 out of 5 stars

5 stars says it all. Many thanks.

I cruised the Net in search of Le Creuset casseroles and came upon Pots and Pans.
To place an order was very straightforward and the delivery service was excellant. I was anxious about receiving the parcel, in case I needed to be in, but having tracked the parcel I left a note on the frontdoor which Parcel Force responded too, so I didn't encounter any delays at all. I wouls highly recommend the company.

February 2, 2013
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look