Powerbee Reviews 

1,809
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 763 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of products, noting items like solar lights and pumps perform well for years, offering excellent value. Many highlight the exceptional, fast delivery service, often receiving orders quickly. Reviewers also commend the outstanding customer service, describing it as helpful, knowledgeable, and efficient in resolving issues. However, some customers noted occasional issues. A few experienced product descriptions not fully matching the item, like size discrepancies, or products failing prematurely. Additionally, some reviewers faced delivery delays or difficulties with returns and replacements.

What people talk about most

Product

Consumers find products to be of good quality and reliable, with many items lasting for years and performing... See more

Quality

People report positive experiences with quality, with many reviewers praising the superb and exceptional... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence, reliability, and... See more

Price

Reviewers mention positive feedback about price, with many finding products reasonably priced and offering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a water fountain in the sale from a local garden centre, unfortunately got it home and the solar adapter was missing as it had been used inside. Not a problem as I went online and found Pow... See more

Rated 5 out of 5 stars

It was so great to be able to discuss what I needed over the phone and then take delivery of the perfect solution to my problem, which is still pumping away happily, two years later. Can't recommend t... See more

Rated 5 out of 5 stars

Great well made product, good quality that should last instead of being thrown in the landfill each year and replaced, saving money and environmental damage. The price on the website wasn't much more... See more

Rated 5 out of 5 stars

First Class product. First Class Customer Service, in fact better than First Class ! Ordered at one o’clock and I received it at 1130 next day, very impressive particularly as I live at the opposite... See more


Company details

  1. Solar Energy Equipment Supplier

Information provided by various external sources

Solar powered products for your home which help you to save money and save energy


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 13% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(1,809)

756 reviews in the last 12 months

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Rated 5 out of 5 stars

I bought a small solar powered water…

I bought a small solar powered water pump and regulator from PowerBee about 3 years ago,it has worked well and is still running good, I had a small issue, contacted PowerBee , they were back very quickly and the issue was resolved in no time, I would recommend PowerBee to anyone thinking of purchasing a solar powered water pump.

John Be

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible!
back & forth emails. New Unit was sent back, as it did not work. So was asked to send it back( had to pay £3.95) to return it
They say I don’t know how to turn it on & off? I’ve had one for not quite 13 months just out of warranty! not that I think they would agree to any warranty.
So as they have the unit & say it works & that it’s my fault, they want me to pay£5 to return it to me. I have now asked for a refund, and they are refusing
DONT BUY ANYTHING FROM THEM

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Despatched promptly

Despatched promptly - the kit does what it says on the tin - an emailed question was answered within 30 minutes - will use them again !

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

I'm not a pond pump expert

I know nothing about water pumps. When I wanted to buy one I knew what I needed it to do, but after days of looking online for one my head was spinning with all the technical specs and what I initially ordered wasn't exactly right. I might never have got it right if I hadn't emailed PowerBee customer services. They were forthcoming, friendly and patient, answering all my questions over several emails and told me exactly what I needed, with links so I couldn't go wrong. It arrived within 48 hours and as soon as you unpack it you can tell the build quality of the equipment is notably better than the cheap pumps I've bought in the past and the back-up battery means I can enjoy the water feature in the evening, which is when I want to relax in the garden. To be honest, PowerBee customer services have turned this from a headache into a genuinely pleasureable experience. Birgit, if I ever win the lottery, you'll be on my list :)

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great value for money

I've bought several products over the years and they are fantastic. Exceptional quality compared to the cheap ones you get in garden centres and discount stores. I've had 4 Saturn Solar Path Lights for over 5 years and they still work well all year round.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great price and service

Found a solar water feature here and it was about £20 cheaper than elsewhere. It was delivered promptly. We would buy from them again.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer support

Great customer support. We had a problem with our item and it was sorted out within 24 hours. Our water feature is now working perfectly. Great items and prices with very good delivery. Highly recommend

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Good sturdy lights

Quick delivery,lights look good,dropped them on path while putting them up and they just bounced off it and were ok, happy with them so far.

April 16, 2026
Unprompted review

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