Powerbee Reviews 

1,809
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 763 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of products, noting items like solar lights and pumps perform well for years, offering excellent value. Many highlight the exceptional, fast delivery service, often receiving orders quickly. Reviewers also commend the outstanding customer service, describing it as helpful, knowledgeable, and efficient in resolving issues. However, some customers noted occasional issues. A few experienced product descriptions not fully matching the item, like size discrepancies, or products failing prematurely. Additionally, some reviewers faced delivery delays or difficulties with returns and replacements.

What people talk about most

Product

Consumers find products to be of good quality and reliable, with many items lasting for years and performing... See more

Quality

People report positive experiences with quality, with many reviewers praising the superb and exceptional... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence, reliability, and... See more

Price

Reviewers mention positive feedback about price, with many finding products reasonably priced and offering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a water fountain in the sale from a local garden centre, unfortunately got it home and the solar adapter was missing as it had been used inside. Not a problem as I went online and found Pow... See more

Rated 5 out of 5 stars

It was so great to be able to discuss what I needed over the phone and then take delivery of the perfect solution to my problem, which is still pumping away happily, two years later. Can't recommend t... See more

Rated 5 out of 5 stars

Great well made product, good quality that should last instead of being thrown in the landfill each year and replaced, saving money and environmental damage. The price on the website wasn't much more... See more

Rated 5 out of 5 stars

First Class product. First Class Customer Service, in fact better than First Class ! Ordered at one o’clock and I received it at 1130 next day, very impressive particularly as I live at the opposite... See more


Company details

  1. Solar Energy Equipment Supplier

Information provided by various external sources

Solar powered products for your home which help you to save money and save energy


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 13% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,809)

756 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Replacement solar panel

Needed a new solar panel for my little fairy fountain and found it with this company. Great price and delivery was really quick. Item was well packaged and tracking experience was spot on. Highly recommended and will use again

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great well made product

Great well made product, good quality that should last instead of being thrown in the landfill each year and replaced, saving money and environmental damage. The price on the website wasn't much more than the poorly constructed Amazon ones. Lovely warm lights also.

May 7, 2026
Unprompted review
Rated 3 out of 5 stars

Lack of early communication

I seem not to have had an acknowledgment of the order, nor heard of receipt of payment. it took many weeks before a parcel appeared with the pond pump ordered. Eventually had an explanation for the delay and an improved pump system - thank you very much!

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Impressive lights

Impressive lights. They have been in use since arriving. The light is bright and illuminates our pathway beautifully. Very happy. 😃

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent small business

Never heard of Powerbee before I found them on a Google search for solar powered fountain spares.
My order was immediately acknowledged and shipped as promised no hidden charges. Would definitely use them again should the need arise 😊👍

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Good site for garden lights

Good choice of products - I found just what I was looking for. Much easier to find what than on most peoples’ ‘go to’ site. Price was good and delivery swift and when expected. Will use for future purchases.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, great communication, very prompt replies to emails with personalised responses. They were able to answer my queries with detailed explanations and give advice as to which solar pumps would best meet my needs. Next day delivery too, with very clear instruction sheets for both the pump and battery unit

April 14, 2026
Unprompted review
Rated 3 out of 5 stars

Not quite as Advertised

Ordered this water feature for my garden. I had to contact the company to find out why the parcel was late arriving, they explained that there had been an error dispatching the item, and it arrived the next day which was a day late. When the item arrived I followed the instructions and set it up, and was disappointed to find that the advertised blue LED lights on the water feature were in fact white! I contacted Powerbee who informed me that the website was incorrect and it should have read white lights. They did alter the website to read white not blue lights. Finally after allowing the batteries to charge up for 24 hours as recommended in the instructions I switched the water feature on, it worked OK, but disappointingly not for the 8 hours that it stated on the website, without sun on the solar panel the water feature only runs for about 3 hours.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Solar perfection.

I searched for lights i wanted and stumbled upon Powerbee.
I am so glad I did, the solar lights I ordered arrived within days and are excellent, very bright and last for hours.
I will be buying more in the next few weeks.
I would highly recommend Powerbee!

March 20, 2026
Unprompted review

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