Powerflushknowitall Reviews 124

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Can't praise this company enough. Excellent service;friendly knowledgeable engineer who has learned through experience and explains everything. Our system was full of sludge and performed poorly. Ba... See more

Rated 2 out of 5 stars

Even though Barry did a good clean job with the power flush and he is very knowlageble in his professinal work. He even put on house slippers while working in our home. But his conversation and com... See more

Rated 5 out of 5 stars

Communication excellent throughout. Arrived when said he would, can’t recommend Barry and team enough. His skillset and knowledge is formidable as is his workmanship. Explaining in great detail as he... See more

Rated 5 out of 5 stars

Barry came and done exactly was was needed with the price given via email all 27 radiators all working Extremely experienced and informative loads of advice given and over the moon with the price... See more

Company details

  1. Heating Contractor

Information provided by various external sources

Cleaning central heating systems


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

124 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing

Amazing! Mini bore system now FINALLY working!
After many years of unsuccessful works carried out by many heating engineers on our problematic mini bore system and hearing over and over 'you can't power flush mini bore', we conducted our own research and found Power Flush Know It All and Barry came quickly to our aid.
If I could give higher than 5 stars here I would!
The power flush service was carried out in a full day, we were warned at the start this could cause our pump to stop working, which it did, but fear not, after the works were carried out, we had full assistance from Barry over the phone until our system was fully up and running.
Not only was our system thoroughly cleaned out by Power Flush Know It All, it was also fully diagnosed, the issues explained and assistance provided until they were resolved. We actually have our old mini bore system working as it should be now which in 20 years has never been the case.
I Highly recommend Power Flush Know It All when it comes to power flushing a mini bore system.
Thank you, Thank you, THANK YOU!!!

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great

The engineer who came was friendly, polite, knowledgeable and professional. A good job done well for a reasonable price, by a friendly professional. What more could you ask for.

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Powerflush came to my 84 year old…

Powerflush came to my 84 year old grandads house after having 2 power flushes in a year. One said he needed all the floor ripped up to replace the pipework after his powerflush was not successfully. The 2nd said that he needed a whole new boiler after his powerflush was also unsuccessful. I got in touch with barry who came round promptly and knew instantly what the issue was. They system was still filthy despite 2 powerflushes. The boiler was blocked solid with sludge. Barry stayed all day to make sure the system was completely clean and up and running. He gave me a follow up call the next day to make sure we still happy with the work. 100% recommended. Faultless service. Great aftercare.

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

Power flush to heating system.

Asked for a costing. Barry visited our house and looked at our underfloor heating system, explained how the flush would be carried out. Accepted the costing. Arrived on time three days later and carried out the work. Barry also checked over the system to ensure everything was working correctly including bleeding all first floor radiators, he did not leave until he was satisfied that all was well. We asked for a more detailed report and we received it a few days later. Would recommend.

June 28, 2024
Unprompted review
Powerflushknowitall logo

Reply from Powerflushknowitall

Thank you Malcolm if you have a problem give us a call.

Rated 5 out of 5 stars

A very professional job done with lots…

A very professional job done with lots of advice for the future. Was very tidy and thorough and carried out many flushes until the water was clear and we were satisfied . Solved a problem we had with two radiators that had not worked for years. Fully recommend their Company

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

I am totally astounded what Powerflushknowitall managed for me. It was like a breath of fresh air . 
My 43 yr old Open Vent central heating system was at last (!) not condemned by a plumber.
Barry does what he says (8am is 8am on the dot) and explains things so you can believe and trust his expertise.
He stayed with his machine all day and flushed through the never before flushed radiators to work again. It put an end to a great deal of anxiety and saved a lot of money I have no doubt from opting for (panic) alternatives that are offered.
I thoroughly endorse as many others have here Powerflushknowitall.co.uk

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

Still cannot believe all radiators now…

Still cannot believe all radiators now working so efficiently, after months and lots of other interventions.
Can only say Barry worked miracles in my book, clean efficient knowledgeable and willing to give all the information I wanted. Learned a lot that day and how NOT to think you need a new boiler, when the PowerFlush man is, in most cases, all you need.
And just another thing, even if you are told you need a new one, remember they’ll still insist on a power flush before they’ll guarantee it. Thanks Baz ! X

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

Went above and beyond to make sure my central heating was working

I paid for a power flush with another company 3-4 years ago. It wasn't a power flush, they brought a big magna clean and I don't think that it made a difference. I was told by a a plumber and gas engineer that I needed another power clean. I called PowerFlush Know it All and spoke to Barry. He was clearly very knowledgeable and explained to me what I had before and how his power cleans were different. He told me that he had an opening the next day which I took. Barry turned up on time at 8am and spent all day until around 4:30pm power cleaning my system and radiators, and changing the direction of my central heating pump many times to help resolve an issue with that. Barry was very good at explaining everything he was doing and going above and beyond to make sure that our central heating was working properly when he left. Our radiators have been getting so much hotter since the power flush. I was very happy with the service and the job. I paid £520 and other quotes were over £750, up to over £1,000.

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

I requested a quote for from Barry

I requested a quote for from Barry, and was very happy with his response. I needed some radiators flushing in my property. Barry gave me a full run down what was needed and to say the least he was very knowledgable. Barry attended and dealt with all my issue and now have a warm home again. I fully recommend using Barry as he was very prompt and left my home like he was never there. I will be passing his details to colleagues, family and friends. Thanks again Barry !

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

Professional and cost-effective

Barry Nichols gave a competitive price quote and arrived as promised 8am on the dot. He did a professional job, explained & demonstrated what was happening (and the utter yuck that came out of our sad central unheating system!) and identified issues & tips to save heating bills.
Now have an warm house, no need to sit like polar explorers watching TV! Highly recommended.

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

The engineer who attended couldn't have…

The engineer who attended couldn't have been more knowledgeable (50+ years experience). He did an amazing job of restoring the flow in a badly blocked heat only system and then he went over and above to help me clear a blockage inside the header pipe. I can't recommend the company enough, will definitely be using them again.

October 26, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you for the work you done. You are the best person

Thank you to Barry for doing the power flush. I was told by my homecare I needed one as my boiler wasn't working. Barry done the work & talked to me how it all works so I knew what he was doing. After it was done my boiler still didn't work so he looked at the boiler & found the problem & sorted it out got it up & running couldn't thanked him enough for sorting it out. I would recommend Barry to all my friends & family. Thank you for today. Getting back on my homecare to let them know it was not a power flush I needed though though I had it done. Barry you are the best so nice to have hot water again

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

Great service and a working heating system at last!

After spending a lot of money trying to find out why our central heating was so ineffective, I was finally advised to try a power flush to clear a suspected blockage. After some research, I booked Power Flush Know It All to do the work and at a price that was at least £100 lower than all other quotes I received.

The engineer, Barry, arrived promptly and worked on the system until he could clearly demonstrate that it was fully cleaned and producing far more heat at the radiators than it ever has in the two years we have been at the property. A great result!

I am happy recommend Barry and Power Flush Know It All.

October 7, 2023
Unprompted review
Rated 5 out of 5 stars

Great knowledge and excellent service.

Great knowledge and excellent service.

Barry is really knowledgeable about how to clean heating systems and really helpful. Our large cast iron radiators were so corroded and blocked up that Barry proposed a separate clean for the worst ones before then power flushing the whole system one radiator at a time. It's a large system and it took a long time but Barry was cheerful and helpful throughout. Really great service and highly recommended.

October 2, 2023
Unprompted review
Rated 1 out of 5 stars

Extremely disappointing experience

Very disappointing experience. After discussing all details on whatsapp, Barry suggests a price which i accept. He requests advanced payment, and i pay duly. On the morning of the appointment, Barry tells us he wont do powerlush because the boiler isnt working properly and walks away.
After having the boiler checked by an engineer who changed the pressure gauge that has been stuck and confirmed that the boiler is working fine and there was no reason not having powerfush performed, i called Barry to return and do the job agreed or return the deposit.
But then Barry arrogantly states he is stopping £150 from the deposit to cover the fuel for his first visit.
Apparently he`s based in Ashford and costs him a lot to come to London. I find it disgraceful because :
1) he was the one who walked away and decided not to do powerflush as agreed
2) he never mentioned call out prices at all. We never discussed the cost in event he decides not to the job
3) I am based in central London and made it clear i was looking for a local company. Barry didn't indicate at all that he is actually based in Ashford

He has some good reviews but i would strongly advise you to opt for a proper company with real reviews, transparent pricing and local to you.

I also didnt like the unprofessional and intimidating way he communicates.

response- Perhaps it was my fault that i paid in advance when i could have simply attended the appointment and pay at spot. Lesson learnt! Piece of advise to future clients - Do discuss all potential and hidden charges and avoid making advanced payments at any cost.

August 12, 2023
Unprompted review
Powerflushknowitall logo

Reply from Powerflushknowitall

In response to your review. I am disappointed but not surprised. May I give you a piece of advice you stated that your partner is a solicitor, I would suggest that before you write any more reviews you take legal advice as other companies may pursue legal action against your untrue accusations. To deal with your statements we did not suggest a price. We gave you an actual price which we do with all our customers. Being you are a landlord you was informed that full payment must be done prior to work being carried out as you won’t be there.
You only made a part payment before the date and it was so late in the day that in good faith I attended your property. In all I was there for over an hour informed yourself and your tenant that the PF could not be carried out until the boiler was repaired. We would then arranged to reschedule after the repairs.
You stated the engineer did come to the property and carried a number of repairs ( WhatsApp messages on the 15/8/23). You then called me to rearrange the PF to be done. You was informed that there would be an additional charge of £150 added to the cost for a cancelled day.
You then decided to cancel the PF and asked for your money back. Which was paid to yourself less the £150.00.
If you disagree with this statement we will be only to pleased to publish your WhatsApp messages from yourself to me.Thank you.


Rated 5 out of 5 stars

ABOVE AND BEYOND

NOTHING TOO MUCH TROUBLE.
CLEAN AND TIDY WORK
GENUINE IN APPROACH AND WENT TO GREAT LENGTHS TO ENSURE BOILER WOULD FUNCTION CORRECTLY.
HOW REFRESHING TO FIND SOMEONE WITH SUCH A DESIRE TO ENSURE CUSTOMER SATISFACTION

July 25, 2023
Unprompted review
Rated 5 out of 5 stars

Barry the Powerflush engineer was…

Barry the Powerflush engineer was professional and helpful
He explained the process involved ,and it was evident by the black colour discharged that the radiators did need flushing out
Our house was left clean and tidy after he completed activity

June 22, 2023
Unprompted review

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