Absolutely the worst customer service ever,, when I tried to make a return. Shipping took days, and at one point tracking showed the product was returned to them, then shipped again. DO NOT GUVE THIS... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fabulous product with snarky support. A 30 year and current user. [EDIT It's a damn shame I have no less than 6 sets and they walked me through healing born spurs Facitis something the Dr. wanted... See more
Your product was disappointing. The adhesive didn’t hold it in place. The material it is made of could be firmer.
I ordered the Tri-laminate Diabetic insoles because they appeared to be much thinner than the ones prescribed for me by my doctor several years ago. They were, in fact, much thinner. That's the good... See more
Company details
Information provided by various external sources
Powerstep® pre-fabricated orthotics are available in a variety of styles with various levels of cushioning and foot support, clinically proven to improve comfort and alleviate pain associated with a variety of foot conditions. Trusted by consumers for over 80 years, Powerstep® continues to expand the product line to offer comfort, support and style with recovery sandals and slippers.
Contact info
8930 Global Way, 45069, West Chester, United States
- 888-237-3668
- info@powersteps.com
- www.powersteps.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They really help!!
These insoles have helped with my plantar fasciitis.
I had my doubts after wearing…
I had my doubts after wearing prescription orthotics for 8 years, but the Powerstep inserts saved my feet! My feet were increasingly sore with my orthotics and I can't afford a new pair-Powerstep saved my feet and my wallet!
Great product
Works great for Plantar Fasciitis
I used to run 2-3 times a week for the past 14 years until I got injured. I went to see my doctor because I was not able to run like before and had pain on the bottom on my feet even to walk. My doctor said I had Plantar Fasciitis and recommended me these Powerstep Pinnacle Maxx. I got a pair and been using it everyday. It's has been a great help and I can run like before and my feet feel so much better now.
Product has assisted to support…
Product has assisted to support marketing claims.
Powerstep got me back to running for exercise!
My arch prevented me from running, but the Powerstep insert has allowed me to run again. I was a long-time jogger--every day for thirty years--but an injury to my left arch made it painful to run. The Powerstep insert has solved this problem, so I am back to running, and I couldn't be happier.
work well, fast shipping
Power step insoles work great and make living with Plantar fasciitis manageable. The shipping was insanely fast which is really appreciate.
I was skeptical at first about buying…
I was skeptical at first about buying these things. But after getting my first pair, I was convinced these are the real deal. I have bad feet. I have plantar fasciitis and other pain related issues with my feet. With these Powerstep inserts in my sneakers, boots, and work boots I have finally found some relief. They are well worth every penny!
They offer good support
They offer good support. Fit nicely into shoes and you are able to trim them to fit. Good arch support. Be sure to get the right kind of Power Step.
Did not help
Did not help. Made it worse in some cases. Cannot fit properly and conveniently in shoe.

Reply from Powerstep
Good product and does what you want.
Great product truly has helped my…
Great product truly has helped my fallen arches. Would definately buy again.
Foot pain
I can feel the support in my shoes now when I wear these insoles. I think they are helping to alleviate my foot pain
What a relief especially at night.
Excellent insert for flat feet
Excellent insert for flat feet. I have tried several brands and these are by far the best. The Sandals are excellent also.
Pinnacle Plus and Slender Fit Orthotics
The Pinnacle Plus insoles, recommended by my podiatrist, have greatly relieved my ball of foot pain. I purchased multiple pairs so that I don't have to move them from shoe to shoe. I also purchased Slender Fit Fashion Orthotics for use in dress shoes. I am very satisfied with these products.
They have exactly the insole I need to…
They have exactly the insole I need to treat my plantar fasciitis, at a good price and excellent service.
My feet are happy .
Provides excellent support and well made
High praise for this product
High praise for this product! I had plantar fasciitus and once I started using these insoles it finally went away after dealing with it for over a year.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







