PowerToolSpares Reviews 459

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Parts never arrived Been 5 weeks.Had to ring them, been told its not up to them as bosch had to send it directly, even though it was marked as in stock. Also woman on a phone just don't want to be a... See more

Rated 1 out of 5 stars

I've Emailed and phoned to get an answer to my query, forget the contact us, as it appears to be ignored if its difficult, a simple sorry we don't cover those parts would suffice if you cant supply ra... See more

Rated 5 out of 5 stars

After my Bosch professional jigsaw stopped working I couldn't afford another so took it apart to find the brushes had gone, Searched online and found power took spares, £10 delivered within 2 days... See more

Rated 5 out of 5 stars

Easy order and superfast delivery. New guide is light years better than the original. Only thing that is pants are the instructions. These could do with being updated. However if you are the type of p... See more

Company details

  1. Tool Store

Information provided by various external sources

Spares,Power tools,Black & Decker,DeWalt,Bosch,Elu,Makita,Elektra Beckum,Parts,Sheppach,Carbon Brushes,Lawnmowers,Drive Belts,Mowers,Routers,Planers,Metabo,GW250,DW707,Hitachi,Garden Vacuum,Cordless Drill,Qualcast,Skill,Fein


Contact info

3.2

Average

TrustScore 3 out of 5

459 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

I ordered 2 similar parts from this…

I ordered 2 similar parts from this company from their internet site. I had no receipt from them by email. When checking my account on their site I found my order was pending. I phoned them and was told they had the one part in stock but the other part for some strange reason was coming from Belgium, This would take a month. Most strange. I waited patiently for just over a month. No communication from them, so again I had to phone them. Most disgusted to be told the part was unavailable. why had they not told me this either by email or a phone call. The item I needed the spares for had to be disposed of as I could not get the parts elsewhere. They did refund me promptly. On the whole a disappointing experience with this company. Why advertise a product on their website and let you pay for it knowing parts are not available or out of stock. Keep your website updated.

February 13, 2019
Unprompted review
Rated 5 out of 5 stars

didn't think they'd have this!

wasn't sure the part I wanted would even be available (20+ year old Bosch circular saw), let alone arrive just 48 hours after ordering. Excellent service, and keeps the tool working. Great...

February 10, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent all round service

Excellent all round service, efficient and fast. Web site is brilliant, especially the exploded parts diagrams. Only slight niggle is that I ordered two drill brushes, when they arrived they came in two packs of two, so actually I only needed to order one - this isn't clear from the parts description. This is only a VERY minor criticism though. Thanks!

February 5, 2019
Unprompted review
Rated 5 out of 5 stars

Great service and delivery time

Great service. The part I ordered initially was wrong (My error) but they sorted me out over the phone. The part seemed to be a pattern one as the casting was slightly rougher than the original but fitted perfectly. Happy to have my chop saw back working.

January 26, 2019
Unprompted review
Rated 5 out of 5 stars

difficult to get part for router

Very prompt delivery, easy to use website for ordering and they were able to provide me with a difficult to get part for my elderly router. Will certainly use this company again

January 16, 2019
Unprompted review

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