We’re on our second American-style, plumbed-in, Fridge- Freezer. Having seen the price of Samsungs filter cartridges, I searched for an alternative and having found Pozzani, with cartridges costing a... See more
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Review summary
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Great service as usual. I've been ordering replacement filters for my Samsung fridge/freezer for almost 20 years. Pozzani filters are every bit as good as the Samsung. Ordered and delivered in 2 day... See more
Company replied
Easy to use web site with useful information. Great looking tap & fast delivery. Service coul not have been better.
Always great service and price. Have used Pozzani for several years now for fridge water filters and will continue to do so.
Company details
About Pozzani
Information provided by various external sources
Welcome to Pozzani Pure Water PLC
Pozzani are one of the leading manufacturers of water treatment products in the UK, which include drinking water filters, water softeners, reverse osmosis filters, scale inhibitors, water chillers, UV systems, as as well as iron removal, fluoride removal, and whole house water filter systems.
Our new range also includes fridge filters, suitable for the American-style models that supply chilled drinking water - we can supply cartridges to fit LG, Samsung, Hotpoint, Kupperbusch, Atag and Amana-wpro models
Contact info
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
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Customer support is excellent - Thank you
I had a problem and an email to customer services found Shannon Horton on the job twice for a painless replacement part. Well Done!
March 7, 2016
Unprompted review
Reply from Pozzani
Thank you for taking the time to leave your review. We really appreciate it.
Kind Regards
Kiri Cormack
Excellent Customer Service
Ordered the wrong filter, returned it refunded the difference and shipped out correct one all in a few day's. Can't ask for more.
January 12, 2016
Unprompted review
Reply from Pozzani
Thank you for taking the time to leave your review, we really appreciate it.
Kind Regards
Kiri Cormack
Great Service, Delivered On-Time.
Great Service, Delivered On-Time and Great Product.
January 8, 2016
Unprompted review
Great filters and sensible prices, delivered efficiently.
Bought form Pozanni as they offered a wide range of filters, to a high specification and at sensible prices. They also have a reminder system which helps avoid needing to change without having a replacement ready.
January 3, 2016
Unprompted review
Reply from Pozzani
Thank you for taking the time to leave your review, we really appreciate it.
Kind Regards
Kiri Cormack
Reply from Pozzani
Thank you for taking the time to leave your review. We really appreciate it.
Kind Regards
Kiri Cormack
Reply from Pozzani
Thank you for taking the time to leave your review. We really appreciate it.
Kind Regards
Kiri Cormack
Great Service Fisher Paykel Cartridges
Great Black Friday price - bought two for our Fisher Paykel fridge. Used before and they work well, easy to fit..
December 2, 2015
Unprompted review
Great service
Great service and delivery as promised . Very helpful informing me of correct product when I ordered one I thought was the same as previously ordered .
November 30, 2015
Unprompted review
Right price,great service
Easy to order at a good price, fast and promote delivery. overall a good experience,and would and will use again.
November 23, 2015
Unprompted review
Reply from Pozzani
Thank you for taking the time to leave your review. We really appreciate it.
Kind Regards
Kiri Cormack
hot water tap filter
could not be more happy with the communication and delivery would definitely use this company again
November 23, 2015
Unprompted review
Brilliant!!
Extremely fast and efficient service and exceptional value. As always.
November 14, 2015
Unprompted review
Reply from Pozzani
Thank you for taking the time to leave your review. We really appreciate it.
Kind Regards
Kiri Cormack
First class service - good reminders and on time delivery
Consistent service.
November 13, 2015
Unprompted review
Excellent service
Have been using this company for years, best prices with excellent service, really quick delivery and always timely reminder
November 12, 2015
Unprompted review
Reply from Pozzani
Thank you for taking the time to leave your review. We really appreciate it.
Kind Regards
Kiri Cormack
Water Filter
Excellent service. No problem ordering and goods received within a couple of days.
November 12, 2015
Unprompted review
Sloppy despatch
The invoice stated what I had ordered but in the box was the wrong filter.Icalled the office and the lady was very apologetic and said she would correct the mistake right away.
November 11, 2015
Unprompted review
Reply from Pozzani
Thank you for taking the time to leave your review. I am sorry to hear that there was a dispatch error with your order. I hope my colleague's have resolved this matter to your satisfaction. If you have any questions, please do not hesitate to contact me at kiri.cormack@pozzani.co.uk
Kind Regards
Kiri Cormack
Reliable as always
Good company, remind me when filter is needed and respond to order quickly. Would recommend
November 11, 2015
Unprompted review
Reply from Pozzani
Thank you for taking the time to leave your review.
Kind Regards
Kiri Cormack
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