PRAGA MEDICA Reviews 

1,511
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 206 reviews, reviewers overwhelmingly had a great experience with this company, often noting how smooth and reassuring the entire travel and medical journey is from start to finish. Customers frequently praise the professional staff, dedicated personal coordinators, and seamless organization provided during every step of their overseas medical treatment. People consistently mention that the clinical procedures are extremely thorough, remarkably comfortable, and lead to wonderful vision or health improvements in their daily lives. Some reviewers were not happy with initial assessment processes, mentioning they felt misled regarding expectations, encountered unexpected obstacles, or felt unsupported during vulnerable moments.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that the medical teams and coordinators are... See more

Service

Customers consistently note positive experiences with service, highlighting that communication is fast,... See more

Customer service

Consumers find customer service to be exceptionally supportive, with reviewers frequently praising prompt... See more

User experience

Clients share positive opinions on user experience, describing the entire journey from initial consultation... See more

Product

Customers had positive experiences with product, expressing absolute delight with their new vision and lens... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The clinic was spotless and the staff were very friendly and helpful also very welcoming too! They are very thorough in all tests and explain everything they're doing every step of the way! My husband... See more

Company replied

Rated 5 out of 5 stars

The end to end support of this service in particular Daniela and Tomas was excellent. They helped and put me at ease at every stage. The result has been excellent (and better than anticipated) s... See more

Company replied

Rated 5 out of 5 stars

This is my 2nd time with Pragamedica and both times were absolutely fantastic. Jana is an asset to the company who took care of organising everything from start to finish. Dr Fajtova is also excellen... See more

Company replied

Rated 5 out of 5 stars

Very professional service from start to finish. Picked up from the airport and taken to our hotel. went for initial eye examination next day. Bilateral surgery was carried out and clinic staff were ve... See more

Company replied


Company details

  1. Travel Clinic
  2. also in
  3. Dental Implants Periodontist
  4. Optometrist
  5. Plastic Surgery Clinic
  6. Reproductive Health Clinic
  7. Weight Loss Service

About PRAGA MEDICA

Written by the company

PRAGA MEDICA, trusted experts in medical treatment abroad

We make treatment abroad easy. Primarily for English and German-speaking patients residing in their home country. By providing elective health procedures at partner clinics and services surrounding travel to the Czech Republic.​ We take the stress out of treatment abroad by providing assistance with appointments, treatment procedures, translation, and travel arrangements. ​

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4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

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(1,511)

232 reviews in the last 12 months

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Rated 5 out of 5 stars

Really positive experience with PRAGA…

Really positive experience with PRAGA Medica, last week I had an upper eye lift.
The communication was perfect, from before, up to being collected from my hotel by the lovely Jana, taken to the clinic/surgery supported throughout and returning to my hotel.
The procedure was pain free, a bit of discomfort shortly after but healed quickly. I’ve been back in work this week with hardly anyone noticing the slight swelling and bruising I still have!
The surgery was a very professional setting. I wouldn’t hesitate to recommend them. Very reasonable prices too.

May 20, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you very much for your wonderful feedback! 😊

We are delighted to hear that you had such a positive experience with Praga Medica and that everything went smoothly from the initial communication through to your procedure and recovery.

It’s especially lovely to know that Jana helped make your journey comfortable and stress-free. We will be very happy to pass your kind words on to her.

We are also pleased that your procedure was comfortable, that your recovery has been progressing well, and that you are already back at work with such minimal signs of surgery.

Thank you for your trust, your recommendation, and your kind words about our team and services. They truly mean a lot to us.

Wishing you continued healing and many years of satisfaction with your results!

Warm regards,
Your Praga Medica Team

Rated 5 out of 5 stars

Amazing service

My second time with amazing Markéta and her super helpful colleague Dàša, absolutely top class service you are am amazing team 😍

May 7, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you so much for your wonderful feedback! 😊

We are absolutely delighted to hear that you chose Praga Medica for a second time and that Markéta and Dáša once again provided you with such excellent support.

Your kind words mean a great deal to us, and we will be very happy to pass your appreciation on to both of them.

Thank you for your continued trust in our team – there is no greater compliment than returning to us again.

We wish you all the very best and look forward to assisting you whenever you need us in the future! ❤️

Warm regards,
Your Praga Medica Team

Rated 5 out of 5 stars

Amazing experience

I recently travelled to PRAGA MEDICA in Prague for lens replacement surgery, and honestly, I cannot recommend them highly enough.

We were originally referred to the company by a friend who had previously had her lenses replaced there and was extremely impressed with the whole experience — and now I completely understand why.

From the very first contact with Daniela, everything was seamless. Organising dates, travel, and appointments was all handled professionally and efficiently, which immediately gave us confidence. When we arrived in Prague, transport arranged by the clinic collected us from the airport and took us directly to our apartment. The following day, transport was again arranged to take us to the clinic.

There were six of us having the procedure done together, and every single one of us had exactly the same fantastic experience.

The clinic itself was incredibly professional, reassuring, and thorough throughout every stage of the process. All examinations and consultations were very in-depth, and the staff made us feel comfortable and confident ahead of the operation.

The day of the surgery was just as smooth and organised as every appointment beforehand. The procedure itself was absolutely amazing, and the care we received throughout was exceptional.

Sandra also joined our communications and was equally brilliant. She even came to meet us personally on the final day for our check-up, which was a lovely touch.

If anyone is in any doubt about lens replacement surgery, my advice would be to stop doubting and do it. In less than five days, I would say my sight is already 99% improved. It genuinely feels life-changing.

Thank you to everyone at PRAGA MEDICA for such an incredible experience. I would recommend this company 100%

May 19, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you so much for your wonderful and detailed feedback! 😊

We are truly delighted to hear that your experience with Praga Medica exceeded your expectations and that you and your group had such a positive journey from start to finish.

It’s especially rewarding to know that the recommendation from your friend led you to us and that your own experience confirmed everything you had heard beforehand.

We are very pleased that Daniela and Sandra were able to support you throughout the process and help make everything seamless and stress-free. We will be delighted to pass your kind words on to both of them.

It’s fantastic to hear that all six of you had such a positive experience and that you felt confident, comfortable, and well cared for throughout every stage of your treatment.

Most importantly, we are thrilled that you are already enjoying such a significant improvement in your vision. Hearing that the procedure feels life-changing is the greatest compliment we could receive.

Thank you once again for your trust, your kind words, and your wholehearted recommendation. It truly means a lot to our entire team.

Wishing you continued improvement and many years of clear vision ahead!

Warm regards,
Your Praga Medica Team

Rated 5 out of 5 stars

Perfect experience

We travelled as a group of 6 from the UK to Prague for our eye treatment. From us making initial contact with Praga Medica, to leaving after our procedure, was first class service. I would not hesitate to recommend the clinic. With the added bonus of enjoying this beautiful City. If anybody is concerned about the procedure, please be assured it is quick and pain free.

May 26, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you so much for your wonderful feedback! 😊

We are truly delighted to hear that you and your group had such a positive experience with Praga Medica from the very first contact through to your return home after the procedure.

It’s especially great to know that you found the service first class and that everything went smoothly throughout your journey. We are also pleased that you were able to enjoy the beautiful city of Prague during your stay.

Thank you as well for reassuring future patients about the procedure – hearing that it was quick and pain free is incredibly valuable for others considering treatment.

We truly appreciate your trust and your recommendation.

Wishing all of you continued enjoyment of your improved vision!

Warm regards,
Your Praga Medica Team

Rated 5 out of 5 stars

Brilliant !

Really good communication and answered all my questions quickly and efficiently!
Caroline and her colleague really supported before , during and after my surgery .
Would deffo recommend using them for getting surgery in Prague .

May 12, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you so much for your wonderful feedback! 😊

We are delighted to hear that you were happy with the communication and that all your questions were answered quickly and efficiently throughout the process.

It’s especially lovely to know that Caroline and her colleague were able to support you before, during, and after your surgery. We will be very happy to pass your kind words on to them.

Thank you for your trust and for your recommendation – it truly means a lot to us.

Wishing you all the best and continued satisfaction with your results!

Warm regards,
Your Praga Medica Team

Rated 5 out of 5 stars

I had both my lens replacment in March…

I had both my lens replacment in March 26, with Praga Medica at the Neovize clinic in Bratislavia, the whole experience was very organised, Zuzana from Praga medica organised everything and kept me very well informed. The clinics itself was very clean and modern the staff very efficient, i actually had it done on the same day as the initual consultation after three hours of thorough eye test and examinations. I now have 20/20 vision at a fraction of the cost i would not hesitate to recommend Praga medica to anybody thinking of lens replacment surgery.

March 23, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you very much for your wonderful feedback! 😊

We are truly delighted to hear that your lens replacement experience with Praga Medica and the NeoVize clinic was so positive and well organised from start to finish.

It’s especially great to know that Zuzana kept you well informed throughout the entire process and helped everything run smoothly. We will be very happy to pass your kind words on to her.

We are also pleased that you were satisfied with the clinic, the professionalism of the staff, and the efficiency of the entire procedure and examinations.

Most importantly, we are thrilled that you are now enjoying 20/20 vision and such a positive result.

Thank you again for your trust and your recommendation—it truly means a lot to us.

Wishing you all the best and continued enjoyment of your new vision!

Warm regards,
Your Praga Medica Team

Rated 5 out of 5 stars

From start to finish this hospital has…

From start to finish this hospital has no faults what so ever .. I was collected from airport and taken to my hotel then collected from hotel and taken to hospital for my upper blepharoplasty.. everyone is just lovely and very so accommodating .. I love this place so much im going back to get my breasts redone

May 5, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you so much for your wonderful feedback! 😊

We are truly delighted to hear that your experience was so positive from start to finish and that everything—from the airport transfer to your procedure and overall care—went smoothly for you.

It’s especially lovely to know that you felt welcomed, comfortable, and well looked after by everyone involved.

We are also very pleased that you are so happy with your experience and your results. Your trust means a great deal to us, and we would be more than happy to assist you again in the future.

Thank you once again for your kind words and recommendation!

Warm regards,
Your Praga Medica Team

Rated 5 out of 5 stars

Amazing service

Amazing service, I was so sceptical about everything I had read on line about how managing the service was before I went but I have to say I couldn’t find fault. From start to finish the service was excellent. I had so many questions to start with. All answered in a very reassuring manner. I also chopped and changed dates and hotel options all done with no fuss nothing was too much trouble. As for the procedure it’s self. Painless, Professional,English spoken by everyone I had contact with.so far the after care has also been amazing. I would highly recommend anyone thinking about it, don’t waste any more time. Go and do it you wont regret it. As for the cost V the UK well that is also amazing. I really don’t understand why in the UK we charge so much for something that can be done for a fraction of the cost and so much better elsewhere! But that’s the UK for you. I can’t urge you enough go and do it, its life changing.

April 30, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you so much for your wonderful and detailed feedback! 😊

We are truly delighted to hear that your experience with Praga Medica exceeded your expectations from start to finish. We completely understand that choosing treatment abroad can feel overwhelming at first, so it means a lot to us that we were able to answer all your questions and help you feel reassured throughout the process.

It’s also great to know that the flexibility with your travel arrangements and hotel options made everything easier and stress-free for you.

We are especially pleased that your procedure was comfortable and professional, and that you felt well supported by both our team and the clinic staff. Hearing that the results have been life-changing for you is the greatest reward for our work.

Thank you as well for your strong recommendation and for placing your trust in us.

Wishing you all the best and continued enjoyment of your new vision!

Warm regards,
Your Praga Medica Team

Rated 5 out of 5 stars

Lens replacement

The care and treatment I received was first class,at every stage I was kept informed as to what was happening with my lens replacement.Everything was very well organised from start to finish and wouldn't hesitate to recommend Praga Medica

April 27, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you very much for your wonderful feedback! 😊

We are delighted to hear that you found the care and treatment you received to be first class and that you felt well informed throughout every stage of your lens replacement journey.

It’s especially great to know that everything was well organised from start to finish and that your experience with Praga Medica met your expectations.

Thank you for your trust and for your recommendation – we truly appreciate it.

Wishing you all the best and continued enjoyment of your improved vision!

Warm regards,
Your Praga Medica Team

Rated 5 out of 5 stars

The staff at Praga Medica do their…

The staff at Praga Medica do their utmost to make sure that you are taken care of through the whole process. Both through written communication and physical present during examination and operation!

April 30, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you very much for your kind feedback! 😊

We are delighted to hear that you felt well taken care of throughout the entire process. Providing support both through clear communication and personal assistance during examinations and treatment is very important to us.

Your kind words mean a lot to our team, and we truly appreciate your trust.

Wishing you all the best!

Warm regards,
Your Praga Medica Team

Rated 5 out of 5 stars

Returned from Prague on 2nd May 2026…

Returned from Prague on 2nd May 2026 after having replacement lenses and cataracts removal. Praga Medica organised everything from hotel bookings, airport transfers, assistance at the eye hospital and general advice. Jana, Zusana and the rest of the overseas team were brilliant and the service was superb. I only have high praise for the medical team at the JL Eye Clinic everything was conducted at the most professional level. The outcome for me personally was excellent and I would highly recommend Praga Medica. Once again thank you to the Praga med and JL Klinica.
Trevor

April 28, 2026
Unprompted review
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Reply from PRAGA MEDICA

Dear Trevor,

Thank you very much for your wonderful feedback! 😊

We are truly delighted to hear that you had such a positive experience with Praga Medica and that everything—from the hotel arrangements and airport transfers to the assistance at the clinic—was well organised and supportive throughout your journey.

It’s especially lovely to hear your kind words about Jana, Zuzana, and the entire overseas team. We will be very happy to pass your appreciation on to them.

We are also pleased that you felt the care at the JL Eye Clinic was conducted at the highest professional level and, most importantly, that you are so happy with the outcome of your lens replacement and cataract treatment.

Thank you again for your trust and your strong recommendation—it truly means a lot to us.

Wishing you all the best and continued enjoyment of your improved vision!

Warm regards,
Your Praga Medica Team

Rated 5 out of 5 stars

praga medica/ for me clinic best around!!

from beginning to end i’ve had the best experience, my previous procedures have been in turkey, and they messed my body up!!!! i decided to go praga medica in prague, as i didn’t want to go turkey AGAIN and caroline made my journey 10-10 and for me clinic is by far the most amazing clinic i’ve ever been to….i will 10000% recommend praga medica to all my friends

April 28, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you so much for your wonderful and heartfelt feedback! 😊

We are truly delighted to hear that you had such a positive experience with Praga Medica from beginning to end and that your journey with us met your expectations so fully.

It means a lot to us that Caroline was able to support you and make your experience smooth and comfortable – we will be very happy to pass your kind words on to her.

We are also very pleased that you were happy with the clinic and the overall level of care you received. Your trust and confidence in choosing us truly mean a great deal.

Thank you for your strong recommendation – we really appreciate it!

Wishing you all the best and continued satisfaction with your results!

Warm regards,
Your Praga Medica Team

Rated 5 out of 5 stars

Highly Recommended Service

Excellent service from being picked up at the airport to the return journey home
Very organised and professional throughout all the checks and treatment that I received were first class and I couldn't have wished for a nicer stay

April 19, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you very much for your wonderful feedback! 😊

We are delighted to hear that you had such a positive experience from the moment of your arrival through to your journey home.

It’s great to know that you found everything well organised and professional, and that the care and treatment you received met your expectations at the highest level.

We’re especially pleased that you enjoyed your stay as well – that means a lot to us.

Thank you for your trust and kind words!

Warm regards,
Your Praga Medica Team

Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish couldn’t say enough about it.The staff and facilities where of the highest standard would give it a 10 out 10 for all aspects of our treatment.

April 20, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you so much for your kind words. A 10 out of 10 means a lot to us—thank you again, and all the best!
Praga Medica Team

Rated 2 out of 5 stars

Preliminary approval was misleading – ended up turned away after travelling

I contacted Praga Medica / NeoVize in Prague for FemtoLASIK HD after submitting my questionnaire and iScan report. Sandra confirmed I was a suitable candidate, stating that the only possible issues were two rare conditions that could only be identified under dilation during the pre-op exam. This gave me confidence to book flights, accommodation, and time off work for the February 2026 dates.
On arrival at NeoVize, no dilation was performed. The doctor quickly informed me that FemtoLASIK could not proceed because my prescription (particularly the high hypermetropia in my right eye) was too high. This was not new information discovered on the day — it was clearly visible in the documents I had already provided upfront.
The Pentacam scans showed my corneas were healthy with good thickness and no signs of keratoconus or other issues. The only reason given was the magnitude of my refractive error, something that should have been flagged during the initial surgeon review.
The clinical staff and facilities at NeoVize were professional, polite, and thorough with the measurements they did perform. However, the sales/communication side (Praga Medica) appears to have been overly optimistic in their preliminary approval. It feels as though if you are close to the limits of what they routinely operate on, they may still say you are eligible just to secure the booking and deposit.
After travelling internationally, I was turned away with no surgery and no goodwill contribution toward my wasted travel costs (only the deposit was refunded). The Terms & Conditions protect them, but this experience left me feeling misled by the initial assessment process.
If you are considering laser eye surgery with Praga Medica / NeoVize, I strongly recommend getting a very thorough second opinion on your prescription limits before booking travel. Make sure the preliminary approval is based on a realistic assessment of your actual refraction numbers, not just a quick “suitable” response.
I wish the outcome had been different, as the clinic itself seemed capable. Unfortunately, the disconnect between sales promises and clinical reality cost me time and money.

February 18, 2026
Unprompted review
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Reply from PRAGA MEDICA

Dear Mr. Rogers,
Thank you for your detailed feedback. We fully understand how disappointing it must have been to travel and not proceed with the surgery.
Based on the information available prior to your visit, only a preliminary assessment can be made. As communicated in advance, the final decision on suitability is always determined by the surgeon after a comprehensive in-clinic examination. During this examination, important findings can sometimes be identified that are not fully apparent from the initial documentation, which may affect the recommended treatment.
In your case, the doctor concluded that proceeding with FemtoLASIK would not be safe. While we understand this outcome is frustrating, the purpose of the detailed pre-operative examination is precisely to ensure that no procedure is carried out unless it is medically appropriate and safe. An alternative solution was therefore recommended.
As outlined in our prior communication and agreed Terms & Conditions, treatment plans may change based on clinical findings, and the final decision cannot be confirmed in advance. Your deposit was fully refunded accordingly.
We regret that you are dissatisfied, but patient safety must always remain the primary priority.
with regards
Praga Medica Team

Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with PRAGA MEDICA from start to finish. The process was straightforward, well organised, and easy to navigate, which made everything feel calm and manageable.

Jana was consistently helpful, efficient, and easy to deal with. She responded quickly, kept everything on track, and made sure I had the information I needed at each stage without overcomplicating things.

Dr. Badida was professional, patient, and clear in his communication. He took the time to answer questions properly and was available when needed, which gave a good level of reassurance throughout.

I had an upper and lower blepharoplasty, and the experience was smooth and well handled. The Medicom Clinic is modern, clean, and well run, and the staff were efficient and professional.

Follow-up care has also been reliable and responsive, which is important during recovery.

Overall, a well-managed and professional service that I would highly recommend.

April 9, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you very much for your detailed and thoughtful feedback! 😊

We are delighted to hear that your experience with Praga Medica was positive from start to finish and that you found the entire process straightforward, well organised, and easy to navigate.

It’s especially great to know that Jana provided efficient, clear, and reliable support throughout your journey. We will be very happy to pass your kind words on to her.

We are also pleased to hear your positive feedback about Dr. Badida and his professional, patient, and attentive approach. Ensuring that our patients feel informed and reassured at every stage is very important to us.

It’s wonderful to know that you were satisfied with your procedure and that your experience at the Medicom Clinic met your expectations in terms of quality, organisation, and care.

We’re also glad to hear that the follow-up care has been reliable and supportive during your recovery.

Thank you again for your trust and your strong recommendation—it truly means a lot to us.

Wishing you all the best and continued satisfaction with your results!

Warm regards,
Your Praga Medica Team

Rated 1 out of 5 stars

Neo Vision and Praga Medica- very bad, be careful!

I am extremely disappointed with my experience at NEO VISION CLINIC AND PRAGA MADICA. After my surgery, I developed a severe allergic reaction affecting my eyes. I promptly informed my contact person, Daniela, who replied the following day saying that Dr. Klimesova advising me only to stop the drops without providing any alternative treatment or further guidance. I text her again but unfortunately she disappeared for good, letting me in a loop, scared and without knowing what to do. 😔
What is most concerning is the complete lack of follow-up care. Nearly a month has passed, and I have been left without proper medical advice or support, despite not completing my prescribed aftercare treatment. The doctor who performed the surgery should have ensured appropriate follow-up and continuity of care, yet this responsibility was clearly neglected.
As my condition worsened and I received no meaningful support, I was left with no choice but to seek help elsewhere. I had to arrange and pay for treatment at a private clinic in London to address the allergic reaction something that should have been properly managed as part of my aftercare.
This experience has left me feeling abandoned at a vulnerable time. It gives the strong impression that once the financial transaction is complete, patient care is no longer a priority. This is deeply disappointing and, frankly, unacceptable.
I cannot recommend their services to others based on my experience. Patients deserve far better care, communication, and responsibility than what I received.

April 1, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you for your feedback. We are genuinely sorry to read that you feel disappointed, as patient safety and post-operative care are always our highest priorities.
We would like to clarify the situation to provide full context. On 23 April, you contacted us via WhatsApp informing us about a reaction after using over-the-counter artificial tears. Your message was immediately forwarded to the treating doctor, and you received a response with medical recommendations the very next morning. The advice provided was prompt, clear, and tailored specifically to your situation.
You subsequently informed us that you had started with recommended medication and that your condition was already improving. After this, we did not receive any further concerns from you.
We have also seen your follow-up message sent over the weekend regarding the use of alternative artificial tears. As this message was received outside of working hours, we responded at the beginning of the next working day. Unfortunately, we have not received a reply from you since, while your public review was posted in the meantime.
We understand how concerning any unexpected reaction can be, and we always recommend that in case of acute or worsening symptoms, patients seek immediate local medical attention, as remote consultation has its limitations.
We are sorry that you felt unsupported — this was certainly not our intention. Our team remains fully available, and we would still very much welcome the opportunity to assist you further and address your concerns directly. Please feel free to contact us anytime.

Kind regards,
Team Praga Medica

Rated 5 out of 5 stars

Upper blethoraplasty

This is the second time I’ve used Praga Medica …first time 7 years ago for lens replacement and more recently upper blepharoplasty.Aside from being absolutely delighted with the outcome of both procedures ,I would recommend this company to anyone considering them.
Caroline was the agent that I made initial contact with and from that moment until the taxi back to the airport on day 4 the communication was excellent.Caroline kept me well informed from the start and took all the stress of arranging taxi’s,hotels,clinics out of the process.
I was also provided with a lovely lady Adriena Drabkova who contacted me the evening before surgery and told me she would meet me at clinic the following morning (which she did ), to be available for translation if needed…she even very kindly showed my husband a lovely coffee shop to wait in,for the hour I was away for my procedure.
All in the experience was excellent from start to finish .
Thank you .

April 16, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you so much for your wonderful and detailed feedback! 😊

We are truly delighted to hear that you chose Praga Medica again after so many years and that you are absolutely pleased with the outcomes of both your procedures. Your continued trust means a great deal to us.

It’s especially lovely to know that Caroline provided excellent communication and support throughout your entire journey, making the process smooth and stress-free. We will be very happy to pass your kind words on to her.

We are also pleased that Adriena was able to assist you and your husband and make your experience even more comfortable – we will gladly share your appreciation with her as well.

Thank you once again for your trust and your recommendation.

Wishing you all the best and continued enjoyment of your results!

Warm regards,
Your Praga Medica Team

Rated 1 out of 5 stars

Left me with blurred vision after 5…

Left me with blurred vision after 5 days of surgery now 8 months later they want 2400 euro to sort it definitely do not consider this company for your eye surgery

April 24, 2026
Unprompted review
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Reply from PRAGA MEDICA

Dear Mr Baker,
Thank you for your feedback. We are sorry to hear that you are not satisfied with your outcome and that you are still experiencing visual difficulties.
We would like to emphasise that we have been in ongoing contact with you over the past several months, and your case has been carefully reviewed by your treating physician as well as our chief surgeon. Our priority is always to achieve the best possible outcome and patient satisfaction.
Your situation is individual, and there are several possible approaches to further management. As already offered by our colleague, we would be very happy to welcome you for a comprehensive examination at our clinic, where our specialists will reassess your current condition and recommend the most appropriate next steps.
Our patient care team remains fully available to support you and to continue working with you towards a suitable solution.

Kind regards,
Your Team Praga Medica

Rated 5 out of 5 stars

We are a family of three

I owe FertilityPort for making my dreams come true. We have a beautiful baby boy. The whole staff are excellent and we have felt supported throughout the journey. We have another embryo on ice and I'm excited for baby number two with this team.

April 17, 2026
Unprompted review
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Reply from PRAGA MEDICA

Thank you so much for your beautiful and heartfelt message! 😊

We are absolutely thrilled to hear your wonderful news – congratulations on your baby boy! It truly means the world to us to know that we could be part of making your dream come true.

We are also so happy that you felt supported throughout your journey by our team. Your trust and kind words mean more to us than we can express.

Wishing you and your family all the happiness in the world, and we’ll be here for you whenever you’re ready for the next step.

Warm regards,
Your Team Praga Medica

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Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

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