Precious Labels Reviews 

618
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

These are my go to labels! They’re super easy to apply and last years on clothes. Delivery is decent but would love if we had better updates to when they’re sent.

Rated 5 out of 5 stars

I liked that there weren’t too many choices. I selected iron on starter pack and mini name label starter. We used every single one of them for starting at highschool (new uniform and stationary). C... See more

Rated 5 out of 5 stars

Super fast dispatch. Also a few years ago my order never arrived. Precious labels sent out my order again within days. Super impressed. I got the labels for drink bottles / lunchboxes / books however... See more

Rated 1 out of 5 stars

Ordered 25 jan expecting quick turnaround (I.e other services I’ve used are in my letterbox within 2 days). Two weeks later, kids at school with homemade labels, I got an email to say please collect.... See more

Company replied

Company details

  1. Custom Label Printer

Information provided by various external sources

Durable and cost-effective sticky labels that make your life simple. Whether you need to label your kids clothes, school, daycare stuff or sports gear, Precious Labels has all of your needs covered. Our self-adhesive name labels are perfect for your everyday needs. Peel it, stick it, forget it! It will all come back home!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

618 reviews

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4.5

All reviews

(618)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Haven't received my order yet!!

Placed an order on 09/01/23. Haven't received it yet.
Order #26327

January 8, 2023
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Reply from Precious Labels

Sorry about not receiving u order we sent it by standard post on the 16th of Jan but might have gotten lost for some reason, we will send you another one soon. Sorry we cannot track standard shipping so don't know where your order is. Will get a replacement organized soon

Rated 1 out of 5 stars

I have not received my order

I have not received my order, ordered the start of January and still waiting. I have emailed 4 times and no reply.

Add on 23/02/23
The first email I sent was with a different address, still no reply. This is why I emailed 4 times. I will email once again and I hope to hear from you.

February 22, 2023
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Reply from Precious Labels

Hi there

We sent you an email re your order on the 23rd of Dec, you paid for urban delivery but your address is a rural one, you did not come back to us advising us to either change the delivery to standard shipping or pay extra for rural, hence the labels are still with us
Let us know you would like to do from the above options.

Rated 3 out of 5 stars

Lack of communication

Lack of communication - after about a week I had to get in touch to find out when to expect my delivery. Ordered through Kindo

January 14, 2023
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Reply from Precious Labels

Hi there sorry about that, we generally send automated emails out when the order is dispatched, it might have gone into the Junk Mail folder. Apologies again!

Rated 3 out of 5 stars

Good product, inaccurate communication

Chased up order only to be told that it had already been posted out. Rang again - once again advised had been sent - but on a later date than previously stated.
Labels very good. Easy to apply and adhere well.

January 31, 2023
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Reply from Precious Labels

Sorry about the inaccurate communication, will get this right next time

Rated 1 out of 5 stars

I have not received the package yet

I have not received the package yet

Sarah freeman
Hawford Road

January 27, 2023
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Reply from Precious Labels

Looks like your labels were lost by NZ Post. I have raised a query with them. Sorry but was not our fault, we dispatched the labels and your tracking no is 4756450001497701CHC000OS, Maybe you should have asked us before putting a review but anyways we have lodged a complaint and will let you know the outcome

I have just lodged a complaint and your case no with NZ Post is 08978299
They will get back to you ASAP

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