PreciousLittleOne Reviews 

86,547
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Do NOT order from here! I ordered the Clara Luxe cot set in store, paid in full, and was told that everything would arrive together within 2–3 days. Instead, I received the cot but h... See more

Rated 5 out of 5 stars

How refreshing to actually be able to go into a baby shop and try out prams. I was pregnant and seen lots of prams online but really wanted to see them in person. Someone recommended this store to m... See more

Company replied

Rated 5 out of 5 stars

The staff are super friendly and knowledgeable didn't make me feel silly for asking lots of questions or asking for more details on my pram bundle! Zero pressure I got to browse around the differe... See more

Company replied

Rated 5 out of 5 stars

I have to say i was a little apprehensive after placing my order based on reviews post order. But what can i say! Item delivered as expected and on the communicated delivery date as had to come straig... See more

Company details

  1. Baby Store

Written by the company

***New Owners Since March 2022*** At Precious Little One Trading Limited, we are dedicated to providing exceptional products and services for parents and their little ones. As a trusted name in the industry, we pride ourselves on offering a wide range of high-quality baby and toddler essentials, from clothing and toys to nursery furniture, prams and feeding accessories. With a commitment to safety, comfort, and style, our team strives to exceed customer expectations by offering personalized shopping experiences and expert advice. We believe that every precious little one deserves the best, and we are here to support parents in their journey of nurturing and caring for their children. Join us and experience the joy of parenthood with Precious Little One Trading Limited.


Contact info

3.8

Great

TrustScore 4 out of 5

87K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(86,547)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They owe me money

They owe me money, no response, they are literal scammers, been chasing them for months. Worst company I have ever used in my life. Ripping off vulnerable mothers to be. They don’t send confirmation emails so you can’t get the money back from your bank. £110 they took from me. Disgraceful. Use another company.

October 8, 2021
Unprompted review
Rated 1 out of 5 stars

So I left a review earlier. Here’s the update

So I left a review earlier.. they replied and said they’ll have things sorted. Sadly I still have had nothing from them. No pushchair and no money. I asked for a refund as they stated they don’t even have the item in stock however now getting my money back has been hell. I’ve been on a live chat open since yesterday only to have someone reply to me once stating they will look into it then never reply. If u haven’t got the item have the decency to give people’s refunds on time. Absolutely appalling ! Considering this is for babies items you would think they’d understand that having all baby’s items ready for due date is crucial just as having my money is important so I can order elsewhere ORDER #17644

October 6, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Very disappointed, placed an order on the 25th September for a pregnancy pillow that I desperately need to help me sleep and it’s still not arrived. No email to tell me it’s been dispatched. I’ve sent two emails to customer services and no reply, tried calling too and no reply. Very upset with this service, would definitely not recommend them to anyone. Also I’m not made of money and this is an important item I need to help me through my pregnancy.

October 6, 2021
Unprompted review
Rated 1 out of 5 stars

Order not arrived

Ordered my parcel on the 23d September, it was in stock, I have not received it. I have tried calling, left messages, emailed, filled out the contact form, chat, not a single person has come back to me and what I ordered is a birthday present for a little girl this Friday. Its so disappointing to not receive a response.

October 5, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant, friendly staff at junction 32 store xxx

October 4, 2021
Unprompted review
PreciousLittleOne logo

Reply from PreciousLittleOne

Hi Helen

Thank you for the review, we love to hear great reviews

Kind Regards

PLO Customer Service

Rated 5 out of 5 stars

Beautiful store at junction 32 lovley…

Beautiful store at junction 32 lovley clothes for baby’s and wonderful staff who are very helpful

October 4, 2021
Unprompted review
PreciousLittleOne logo

Reply from PreciousLittleOne

Hi Jodie

Thank you for taking the time to review

kind Regards

PLO Customer Service Manager

Rated 2 out of 5 stars

i have ordered two kinderkraft travel…

i have ordered two kinderkraft travel systems by mistake i have tried to contact to cancel and refund one of them before i recieve the two of them by post nobody has emailed or phoned me back

October 2, 2021
Unprompted review
PreciousLittleOne logo

Reply from PreciousLittleOne

Hi Nell

I have managed to get your account details up I will give you a call to get one cancelled.

Kind Regards

PLO Customer Service Manager

Rated 1 out of 5 stars

AVOID

Order number 17705....Bought a pram on the 6th september and still not got it. I was told it qas a supplier issue and would be delivered on the 21st september instead but didnt turn up, to then be told it will turn up on the 4th october. I have had maybe 4 replies off them in the month i have waited, no updates on where or what is happening with my pram. Iv asked for a refund but im guessing the company is just going to rob me of my money cause iv not got it back. Customer service is a disgrace! Do not buy a single thing of this company or ickle bubba cause thats where my prams supposed to be from and you cant get in touch with them either

October 1, 2021
Unprompted review
PreciousLittleOne logo

Reply from PreciousLittleOne

Hi Sian

Thank you for your review. I am sorry to hear you haven't had the experience you would have expected from us. I know that there have been some delays with the Ickle Bubba prams with regards to shipping etc. If you could provide me with your order number I will be more then happy to give you a call regarding this purchase. We certainly don't want you to feel let down by our company.
Look forward to speaking with you soon.

Kind Regards

PLO Customer Service Manager

Rated 5 out of 5 stars

Junction 32 store freiendly service…

Junction 32 store freiendly service good prices

September 30, 2021
Unprompted review
PreciousLittleOne logo

Reply from PreciousLittleOne

Hi Holly

Thank you so much for the review of our lovely new store. We appreciate the feedback.

Kind Regards

PLO Customer Service Manager

Rated 5 out of 5 stars

Junction 32 excellent service and great…

Junction 32 excellent service and great products for great price. Staff very welcoming

September 29, 2021
Unprompted review
PreciousLittleOne logo

Reply from PreciousLittleOne

Hi

Thank you so much for your review of our new store. We really appreciate it.

Kind regards

PLO Customer Service Manager

Rated 1 out of 5 stars

I placed an order on 15th Sep for a…

I placed an order on 15th Sep for a push car for my son and its been two weeks, the product hasn't been delivered and I get no response from customer service after repeated phone calls. It only goes to voice mail and no one responds to voice mail. its pathetic service and holding my money without delivering a product

September 28, 2021
Unprompted review
PreciousLittleOne logo

Reply from PreciousLittleOne

Hi Sanjeev

Thank you for the feedback with regards to your order. I can see from the order that this pushchair was a dropship item that was to be despatched at the end of September. I can also see from the notes on your account that a email was sent regarding the delay of this product. I do apologise that you were unable to speak to anyone on the telephone about the order and I will look into this as we love to hear feedback good or bad as it helps improve our practices.

Sorry once again that you never received the product in the timescale you expected.

Kind Regards

PLO Customer Service Manager

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look