Precious Packaging Reviews 

222
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I have been using Precious Packaging for a couple of years now and wouldn't shop anywhere else for bespoke packaging. The items we have ordered have been perfect every time, amazing quality, vibrant c... See more

Rated 5 out of 5 stars

We were let down by another provider, last minute. Having contacted 6-7 manufacturers/suppliers Matthew and the Precious Packaging Team said they could help. When no one else could help they shifted h... See more

Rated 5 out of 5 stars

I was extremely pleased with both the service and quality of bags that I received. I needed an order of paper bags within a short space of time and it was delivered on time as promised. There were no... See more

Rated 5 out of 5 stars

Great Customer Service, received responses immediately. My order was exactly when expected and even better than expected! I strongly recommend You this website, and if u have any questions just as... See more

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5.0

Excellent

TrustScore 5 out of 5

222 reviews

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5.0

All reviews

(222)

1 review in the last 12 months

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Rated 5 out of 5 stars

Expectional Service

Precious Packaging went out of there way to deliver what I needed in a very tight time scale.
Not only does the product exceed expectation but the price is exceptional. All delivered on time.
A very helpful company to which George is an asset.

November 26, 2014
Unprompted review
Rated 5 out of 5 stars

Lovely, approachable and reliable staff.

This is the first time we've used Precious Packaging to produce any of our printed collateral and it's been a truly refreshing process.

The staff are friendly, approachable and entirely sympathetic to the brand's needs.

Reasonably priced and brilliant quality across all printed output.

November 25, 2014
Unprompted review
Rated 5 out of 5 stars

A helpful and professional service.

The people at Precious Packaging were very helpful as we were let down by another bag supplier at the last minute. They worked with us to get exactly the spec we wanted and arranged a part delivery to ensure we weren't left with merchandise and no bag to put it in!

When the bags arrived, they were exactly what we hoped for. The quality of the bags was excellent and everything was printed perfectly.

All round, a very helpful and professional service.

November 20, 2014
Unprompted review
Rated 5 out of 5 stars

Outstanding!!

Everything seemed to go like clockwork. Selecting the product, design, print and delivery. Best of all, Andrew kept me well informed along the way. Brilliant customer service!

November 18, 2014
Unprompted review
Rated 1 out of 5 stars

Very dissappointing

I made contact with Precious Packaging in July 2014 to print bags for my boutique. It is now November 2014 and I have still not received them! I have made numerous complaints and stilI nothing have paid fully A completely frustrating company to deal with. I have demanded a refund which wasn't produced until I put a review on this website and almost immediately I was contacted by the company and was offered a fully apology and my money back. Unfortunately this has cost me a lot of wasted time as no other company can provide me with bags before Christmas. After rectifying the situation by means of a refund I would not do business with Precious Packaging.

November 5, 2014
Unprompted review
Rated 4 out of 5 stars

good service

took a while to actually get my order sorted, hopefully they will come on time and as how i order but guys seem very helpful and friendly

November 5, 2014
Unprompted review
Precious Packaging logo

Reply from Precious Packaging

Thanks for the review Joann (:

Rated 5 out of 5 stars

Outstanding

What a breath of fresh air - a truly thoughtful and highly customer focussed company. From initial contact right through to receiving the final quality product earlier than expected! I cannot recommend Precious Packaging enough.

Well done team.

November 3, 2014
Unprompted review
Precious Packaging logo

Reply from Precious Packaging

Hi Andrew,

It was lovely working with you :) I hope the event goes well!

Talk soon!

Rated 5 out of 5 stars

Great service

Very speedy, great service, lovely product

October 29, 2014
Unprompted review
Precious Packaging logo

Reply from Precious Packaging

Thank you for the review!

Send us over those box dimensions and we will get you another 3D mock up prepared :)

Rated 5 out of 5 stars

SUPER to deal with...!

I can't recommend working with Precious Packaging enough - great communication with Matthew, super speedy delivery, a real sense that they are trying hard to do a great job. The product is fantastic and we will most definitely be a repeat customer. We appreciate the effort Matthew put in to making sure our order arrived in time for a huge event - thanks a million!

October 27, 2014
Unprompted review
Precious Packaging logo

Reply from Precious Packaging

Thank you!! It was a pleasure working with you.

Good luck with your event, I hope it goes really well for you - tweet us a photo so we can see them in action! :)

Talk Soon,
Matthew

Rated 5 out of 5 stars

Good quality product and fast delivery.

It was not exactly the medium size fish and chips packaging I initially ordered, but the replacement product was fine. Boxes and delivery fees to France were reasonably priced compared to other sites. Many thanks.

October 7, 2014
Unprompted review
Rated 5 out of 5 stars

Went out of their way

These guys went out of their way to help us at short notice. Quality is fab and customer service was brilliant.
We will definitely be using them again.

Sami

October 3, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to end

I would recommend this company to everyone. I ordered an iPad stand for my husband and I had quite a short time scale so emailed direct to see if the order could be done on time.
I was assured it would, and within a couple of days I took delivery of the item. The quality is superb and the engraving is excellent. I thought it was a little too expensive when I ordered it however if you want top class merchandise which it is, you don't mind paying it.
Thank you once again for the excellent workmanship and the outstanding customer service.
I shall definitely use this company again.

September 4, 2014
Unprompted review
Rated 5 out of 5 stars

Amazing!

Very helpful and nice people. The service was rapid and quality very good.
I definitely recommend to work with them!

August 29, 2014
Unprompted review
Rated 5 out of 5 stars

FLAWLESS!

I recently ordered bags from precious packaging; from beginning to end they were absolutely helpful and their customer service is top knotch.

Steve was very helpful during the ordering process and made it all easier for me. Delivery was quick and the bags were perfect and fit for purpose.

I now know where to go when one needs personalised bags. \o/

Many Thanks Precious Packaging.

August 26, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish!

Thank you to Andrew who made sure I was happy every step of the way! I was also very pleased to be able to design a bespoke good quality bag that didn't have a ridiculously high minimum order which is the case for most other companies that I found. Thank you!

August 22, 2014
Unprompted review
Rated 5 out of 5 stars

Great experience

Moments after posting a bad review, my mind was changed by some excellent service recovery, well done, much appreciated!

August 19, 2014
Unprompted review
Rated 5 out of 5 stars

Helpful service

Although I am yet to purchase, the service and advice given has provided me with the information required to make a decision.

August 8, 2014
Unprompted review

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