Closed down ,do not know why its still on trust pilot has a verified company???
PrecisionTime.co.uk
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See what reviewers are saying
The product is good and as is communication. However, delivery was poor with a variety of dates suggested at some inconvenience when the delivery was date not met. Precision Time eventually blamed the... See more
Company replied
Very rude unhelpful service prices are misleading.. went to purchase a watch unable to add item to basket, called the store who advised there was an issue with the website, whilst processing purchase... See more
Has this company gone bust??? Website not working and phone line is dead!!! I spent £500 on a Hamilton watch for my husbands wedding gift 6 months ago, which has now broken and I am trying to contact... See more
Company details
Information provided by various external sources
Save money on brand new authentic Swiss Designer Watches from the UK's leading online watch shop - Find great deals on luxury brands such as TAG Heuer, Cartier, Omega, Breitling, Oris, Montblanc, Gucci and much more
Contact info
Readon House, 2A Gatley Road, SK8 1PY, Cheadle
- 0800 862 0330
- customerservices@precisiontime.co.uk
- www.precisiontime.co.uk
People also looked at
Most trusted online watch retailer!
This is the second time I buy a watch from Precision Time (once in 2012, and now 2017), and I am extremely satisfied. First of all customer service is very professional and keeps you updated about all instances throughout the whole order from processing to delivery. Moreover, the watch arrives promptly, and packaged securely and professionally. All watches are brand new and original, with original international guarantee. Last but not least, when you're buying a premium luxury watch (whether online or not), you need to choose a trusted retailer, and I highly trust Precision Time; which is why I bought a second time, and hopefully more in the future.
May 15, 2017
Unprompted review
Lovely product arrived well packed
Lovely product arrived well packed. No problems at all with this. Definitely would recommend this company.
May 15, 2017
Unprompted review
Excellent customer service!
Excellent customer service! 5* support post-purchase support
May 15, 2017
Unprompted review
Excellent Service
Excellent Service! I needed the watch by a specific date, as I was attending an event, the whole team kept me updated through the whole process through emails and SMS....and I got a courtesy call when it was on the way and got my watch right on time. So impressed with the level of service from Precision Time. Thank you to the whole team!
May 15, 2017
Unprompted review
Excellent service
May 14, 2017
Unprompted review
Everything went smoothly
Everything went smoothly, great customer service. Item as described, fast delivery. Pure class!
May 12, 2017
Unprompted review
Superb company
Superb company, regular updates as to when I would receive my watch, also saved £250 against other retailers
May 9, 2017
Unprompted review
What can I say "saved £120.00" the only …
What can I say "saved £120.00" the only down side is I had to wait 3wk . Would definitely recommend and buy from here again!
May 8, 2017
Unprompted review
Excellent service and CS.
May 8, 2017
Unprompted review
Good ongoing communication and updates …
Good ongoing communication and updates - the watch needed to be ordered but delivery was ahead of the original schedule suggested - a good saving and customer experience
May 7, 2017
Unprompted review
Quality service as always
Quality service as always. The most competitive prices and assured quality. Excellent communication throughout the entire process. Unreservedly recommended.
May 7, 2017
Unprompted review
Caution!!
The product is good and as is communication. However, delivery was poor with a variety of dates suggested at some inconvenience when the delivery was date not met. Precision Time eventually blamed the courier UPS. Suggest they change, if this is the case. Time scale for delivery, outside of the problems, seemed unduly long. Watch out for this.
May 6, 2017
Unprompted review
Reply from PrecisionTime.co.uk
Hello Mr Walford
We are aware the product was delivered about a week late, we feel we have updated you as much as possible during the order process to advise of rare cases of potential delays to orders. Delays caused by couriers are out of our control and this is not a common occurrence so we can't predict when instances occur.
UPS are normally very reliable and as they send thousands of shipments a day occasionally a shipment maybe delayed
We hope the other aspects of our service were first class and that factors our of our control were accounted for
Regards
Simon
Excellent watch at the best price I …
Excellent watch at the best price I could find. Good service. Highly recommended.
May 5, 2017
Unprompted review
Small delay but down to manafacturer
Small delay but down to manafacturer, otherwise brilliant service with frequent updates via email or call.
May 4, 2017
Unprompted review
No problems whatsoever.
May 3, 2017
Unprompted review
Good communication and excellent …
Good communication and excellent flexibility. Why pay retail prices ? They really are a very nice team.
May 2, 2017
Unprompted review
Unsure at the outset, but post purchase am happy
Although the watch took marginally longer than the 21 days quoted, it was because the model had changed. Additionally the strap had altered but they were upfront about the alteration and offered to cancel the purchase if it was not to my wife's liking.
Kept me informed during the process and notes added to my account so everyone knew what was going on.
Would use again.
May 2, 2017
Unprompted review
The watch I ordered took 8 weeks to …
The watch I ordered took 8 weeks to arrive rather than the 5-21 days estimated at the start of the ordering process.
Communication from Precision Time was ok; I would have liked weekly updates with the progress of my order.
When the watch did arrive at Precision Time it was with a very different strap to the one I requested, that said when I received the watch it was beautiful.
Would I use Precision Time again, when you compare the savings to be made in comparison to the high street, YES
May 2, 2017
Unprompted review
Reply from PrecisionTime.co.uk
Hello Mr O'Brien
As you are aware the original watch you ordered had been discontinued and replaced by a brand new model for April 2017 so that is why there was a delay for your order.
We feel we have updated you as much as possible throughout the process and we did advise that your order coincide with the Baselworld watch fair which disrupted the order process.
Thank you for your patience for this order and we hope you enjoy your factory fresh watch
Regards
Simon
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