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Preen & Clean Reviews 2,514

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and reliable service, highlighting the staff's friendly demeanor and attention to detail. Many people are impressed with the quality of the cleaning, noting streak-free windows and sparkling results, often mentioning the effectiveness of the warm water wash system. The payment process is frequently described as simple, efficient, and convenient, with various options available. However, some customers also noted issues with the service. A few people reported issues with the completeness of the service or billing discrepancies. There were also instances where windows were left with streaks or in a worse condition than before the clean.

What people talk about most

Service

Clients share positive opinions on service, frequently praising the professionalism, efficiency, and... See more

Staff

Consumers find staff to be positive. Many reviewers praise the politeness, professionalism, and friendliness... See more

Quality

People report positive experiences with quality. Many customers are very pleased with the results, noting... See more

Payment

Reviewers mention positive feedback about payment. Customers frequently highlight the quick, efficient, and... See more

Product

Customers had positive experiences with the product. Many reviewers were impressed with the results, noting... See more

Based on these reviews

Rated 5 out of 5 stars

So happy I got Intouch with Preen&Clean services. I had issues with my last window cleaner saying they called when they clearly never.. so I made the leap to find a trusted professional company..An I... See more

Company replied

Rated 5 out of 5 stars

Quick and easy to book. Excellent communication letting me know when the windows would be done and reminder text and email sent the night before. Really good job, windows thoroughly cleaned, sills wip... See more

Company replied

Rated 5 out of 5 stars

Excellent service provided!! Windows plus doors all hot washed and looking new again. Would highly recommend, very professional and gentleman approach. Also offered to clean my soffits with a light... See more

Company replied

Rated 5 out of 5 stars

This is the second time I have used Preen & Clean. First they cleaned facia boards & gutting, today they cleaned all windows & doors. The entire experience with this company has been first rate. The c... See more

Company replied


Company details

  1. Window Cleaning Service
  2. Cleaning Service
  3. Gutter Cleaning Service
  4. House Cleaning Service

About Preen & Clean

Written by the company

Preen & Clean, the UK's premier purified, hot water window cleaning company. With thousands of happy customers, hundreds of 5* reviews and cutting-edge window cleaning equipment, Nobody cleans better. We currently operate in the following areas:

  • Barnsley
  • Blackburn
  • Bolton
  • Burnley
  • Bury
  • Bradford
  • Castleford
  • Dewsbury
  • Doncaster
  • Goole
  • Halifax
  • Harrogate
  • Huddersfield
  • Hull
  • Keighley
  • Leeds
  • Manchester
  • Oldham
  • Pontefract
  • Rochdale
  • Rotherham
  • Salford
  • Selby
  • Sheffield
  • Wakefield
  • Wetherby
  • York

Using our eco-friendly hot water window cleaning technology, we take our time cleaning your doors, glass, frames and sills - leaving you with windows that make your home smile again!

Nobody cleans better

Written by the company

Professional
Our 5* window cleaners provide only the best service to each of our customers, something we take pride in. You’ll easily spot Preen & Clean team in our branded vans, and we always arrive in uniform. We also keep you up to date on your cleaning schedule with reminders the day before we’re due to visit, so you’re never surprised to see us!
Friendly
We’re a family business, and we know how important it is to like and trust the people that take care of your home, so we put our customers at the heart of everything we do. From expertly tailored services, quality customer care, to a range of easy-payment options, our friendly team lives up to our shining reputation.
Reliable
You can rely on us to turn up and leave your windows sparkling, quickly, conveniently, and to our 5*standard. All of our window cleaners are local to the area, so they’re never too far away. And on the rare occasion we’re running late, we’ll always let you know in advance.
Value
Premium window cleaning, without the premium price tag! We offer excellent value for money with cleans starting from just £8 that are guaranteed to leave your windows gleaming. We get in to every nook and cranny, making sure your glass, frames, sills and doors are always left sparkling.

Our services

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Contact info

New customers save 20% for 6 months

Save 20% of the price of your window cleans for the first 6 months

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Very efficient service

Easy to organise, kept updated on date/time of clean. Came home to lovely clean windows, paid online, all very simple and straightforward.

October 23, 2025
Unprompted review
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Reply from Preen & Clean

Hi FF, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

kept us informed when coming to clean…

kept us informed when coming to clean windows. did avery good job on windows and doors and frames. very pleased. first time using. thank you for reliable service. 23/10/25 keith

October 23, 2025
Unprompted review
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Reply from Preen & Clean

Hi Margarita, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 4 out of 5 stars

Windows looked clean & bright

Windows looked clean & bright, except one window which still had a bird impression on it. But for a first time clean & not knowing when they were last cleaned. Very satisfied.

October 23, 2025
Unprompted review
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Reply from Preen & Clean

Hi Penelope, Thank you for your review, your feedback is greatly appreciated. If you contact our customer service team we would be happy to reissue a re-clean to sort this out! Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Fast, efficient & friendly

Fast, efficient, friendly service that is good value for money.

October 22, 2025
Unprompted review
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Reply from Preen & Clean

Hi Helen, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Super cleaning

Excellent service came and did all my windows even my front door which had glass sections in .

October 23, 2025
Unprompted review
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Reply from Preen & Clean

Hi Sandra, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 4 out of 5 stars

The conservatory to the property was…

The conservatory to the property was not cleaned nor one door entrance to the conservatory , exceptional to that factual, the preen clean would of been excellent.

October 25, 2025
Unprompted review
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Reply from Preen & Clean

Hi Jennifer, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Thanks for the great service

Thanks for the great service, much appreciated. It’s nice to know exactly when we can expect you.

October 22, 2025
Unprompted review
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Reply from Preen & Clean

Hi Rebecca, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Our first clean and it went great.

Our first clean and it went great.
Windows look new again.

October 20, 2025
Unprompted review
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Reply from Preen & Clean

Hi Martin Lawrence, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Best windows cleaners so far!

I’m so happy with my first experience with Preen & Clean, no regret and definitely will stick with them for very long time. Very professional and polite, big thank you 😊

October 21, 2025
Unprompted review
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Reply from Preen & Clean

Hi Milaine, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Excellent service

October 23, 2025
Unprompted review
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Reply from Preen & Clean

Hi Mr Bardsley, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Fab results

Fab results. Super simple. Passed the details over to my mum.

October 20, 2025
Unprompted review
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Reply from Preen & Clean

Hi Ross, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Excellent service

Excellent service. My windows have never been so clean. Quick and efficient. Quick and friendly service.

October 20, 2025
Unprompted review
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Reply from Preen & Clean

Hi Vicki, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

1st clean today

1st clean today
The windows havnt been cleaned for a long while as I have only recently moved in and previous owner never bothered
Very happy with service lots of notifications to keep you updated, as it was 1st clean you also get a free re-clean if the glass smeared due to a lot of dirt build up but no need all good at the 1st go
Will be keeping as a regular clean

October 22, 2025
Unprompted review
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Reply from Preen & Clean

Hi Ms Crowley, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

My first clean was brilliant

My first clean was brilliant, what I like best about preen & clean is they actually clean the window sills and my patio doors, where as my last window cleaner refused. They did a perfect job, would definitely recommend. 😃

October 18, 2025
Unprompted review
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Reply from Preen & Clean

Hi Ami, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

First time using the service

First time using the service
The communication about when I will have my first clean and the reminders on the lead up to it were exceptional.
On the day the worker arrived he knocked introduced himself and asked if I had any questions.
Great service so far!

October 17, 2025
Unprompted review
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Reply from Preen & Clean

Hi Faith, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Very good service with great results

Very good service with great results! Windows were left spotless and even did the doors and frames which most companies don’t! Highly recommend

September 25, 2025
Unprompted review
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Reply from Preen & Clean

Hi Gavin, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Very pleased with the service

Informed day before, work carried out quickly and professionally..
Pleased with result as windows had not been cleaned in a while!
Would highly recommend

October 17, 2025
Unprompted review
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Reply from Preen & Clean

Hi Satisfied Customer, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Great service

Great service

October 17, 2025
Unprompted review
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Reply from Preen & Clean

Hi Kylie you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

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