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Preen & Clean Reviews 2,514

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and reliable service, highlighting the staff's friendly demeanor and attention to detail. Many people are impressed with the quality of the cleaning, noting streak-free windows and sparkling results, often mentioning the effectiveness of the warm water wash system. The payment process is frequently described as simple, efficient, and convenient, with various options available. However, some customers also noted issues with the service. A few people reported issues with the completeness of the service or billing discrepancies. There were also instances where windows were left with streaks or in a worse condition than before the clean.

What people talk about most

Service

Clients share positive opinions on service, frequently praising the professionalism, efficiency, and... See more

Staff

Consumers find staff to be positive. Many reviewers praise the politeness, professionalism, and friendliness... See more

Quality

People report positive experiences with quality. Many customers are very pleased with the results, noting... See more

Payment

Reviewers mention positive feedback about payment. Customers frequently highlight the quick, efficient, and... See more

Product

Customers had positive experiences with the product. Many reviewers were impressed with the results, noting... See more

Based on these reviews

Rated 5 out of 5 stars

So happy I got Intouch with Preen&Clean services. I had issues with my last window cleaner saying they called when they clearly never.. so I made the leap to find a trusted professional company..An I... See more

Company replied

Rated 5 out of 5 stars

Quick and easy to book. Excellent communication letting me know when the windows would be done and reminder text and email sent the night before. Really good job, windows thoroughly cleaned, sills wip... See more

Company replied

Rated 5 out of 5 stars

Excellent service provided!! Windows plus doors all hot washed and looking new again. Would highly recommend, very professional and gentleman approach. Also offered to clean my soffits with a light... See more

Company replied

Rated 5 out of 5 stars

This is the second time I have used Preen & Clean. First they cleaned facia boards & gutting, today they cleaned all windows & doors. The entire experience with this company has been first rate. The c... See more

Company replied


Company details

  1. Window Cleaning Service
  2. Cleaning Service
  3. Gutter Cleaning Service
  4. House Cleaning Service

About Preen & Clean

Written by the company

Preen & Clean, the UK's premier purified, hot water window cleaning company. With thousands of happy customers, hundreds of 5* reviews and cutting-edge window cleaning equipment, Nobody cleans better. We currently operate in the following areas:

  • Barnsley
  • Blackburn
  • Bolton
  • Burnley
  • Bury
  • Bradford
  • Castleford
  • Dewsbury
  • Doncaster
  • Goole
  • Halifax
  • Harrogate
  • Huddersfield
  • Hull
  • Keighley
  • Leeds
  • Manchester
  • Oldham
  • Pontefract
  • Rochdale
  • Rotherham
  • Salford
  • Selby
  • Sheffield
  • Wakefield
  • Wetherby
  • York

Using our eco-friendly hot water window cleaning technology, we take our time cleaning your doors, glass, frames and sills - leaving you with windows that make your home smile again!

Nobody cleans better

Written by the company

Professional
Our 5* window cleaners provide only the best service to each of our customers, something we take pride in. You’ll easily spot Preen & Clean team in our branded vans, and we always arrive in uniform. We also keep you up to date on your cleaning schedule with reminders the day before we’re due to visit, so you’re never surprised to see us!
Friendly
We’re a family business, and we know how important it is to like and trust the people that take care of your home, so we put our customers at the heart of everything we do. From expertly tailored services, quality customer care, to a range of easy-payment options, our friendly team lives up to our shining reputation.
Reliable
You can rely on us to turn up and leave your windows sparkling, quickly, conveniently, and to our 5*standard. All of our window cleaners are local to the area, so they’re never too far away. And on the rare occasion we’re running late, we’ll always let you know in advance.
Value
Premium window cleaning, without the premium price tag! We offer excellent value for money with cleans starting from just £8 that are guaranteed to leave your windows gleaming. We get in to every nook and cranny, making sure your glass, frames, sills and doors are always left sparkling.

Our services

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Contact info

New customers save 20% for 6 months

Save 20% of the price of your window cleans for the first 6 months

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

From the off everything went like…

From the off everything went like clockwork. The initial online booking system was easy to use, through out the process we were kept up to date with what was going to happen. When the time came for our windows which hadn't been cleaned for months to be cleaned they were done to a great standard. There was no streaks and the frames were shining.

November 12, 2025
Unprompted review
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Reply from Preen & Clean

Hi A lfur, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Pro clean staff are very proffessional and provide excellent service

I booked them while I was away but on the appointment day my sister in law was at home. All I can say Pro clean completed the hot wash window service exceptionally well. I am glad that I found them.

November 12, 2025
Unprompted review
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Reply from Preen & Clean

Hi Tsue, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

First clean brilliant

First clean brilliant! Windows and sills cleaned. Amazing job done! Thank you 😁

November 11, 2025
Unprompted review
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Reply from Preen & Clean

Hi Craig, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Easy to book reliable and quick

Easy to book reliable and quick. Called on Wednesday and they came the next day. Was really impressed with the professional service. Reasonably priced

November 6, 2025
Unprompted review
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Reply from Preen & Clean

Hi Uroosa, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 4 out of 5 stars

Good service at a difficult house

I live on the 2nd floor of an old building and my windows are in a very awkward position. The cleaner went out of his way to try to clean all of my windows considering they were out of reach for his equipment. This is the first time the windows have been cleaned in over 30 years and it's made such a big difference to the inside of my house.

November 6, 2025
Unprompted review
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Reply from Preen & Clean

Hi Coral, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

New customer very happy

New customer very happy . Company came withing a week of booking and on time . Great job . Thank you

September 18, 2025
Unprompted review
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Reply from Preen & Clean

Hi Charlene, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Great job

Great job. Efficient. Respectful. Very satisfied

November 7, 2025
Unprompted review
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Reply from Preen & Clean

Hi Carol, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

More than just window cleaning

I like the soapy hot water and streak free finish also the cleaning of all the window ledges and doors / frames. It definitely improves the final result.
DG.

November 4, 2025
Unprompted review
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Reply from Preen & Clean

Hi Douglas, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Excellent service

Excellent service, very happy 😊

November 4, 2025
Unprompted review
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Reply from Preen & Clean

Hi Joanna, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Excellent service and polite

Excellent service and polite

November 4, 2025
Unprompted review
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Reply from Preen & Clean

Hi Gary, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Window Cleaning

Very pleased with the cleaning of the windows.
The Company were very easy to contact and kept me informed with what would happen and when.

November 3, 2025
Unprompted review
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Reply from Preen & Clean

Hi Customer, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Simply can’t go wrong with Preen & Clean

Excellent service. Messaged the day before to let me know they’ll be coming, did a fantastic job and payment process was extremely simple. Plus very economically priced. For the level of service and effort they put into their work they should deffo increase their prices in my opinion. 👍 overall very pleased.

October 30, 2025
Unprompted review
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Reply from Preen & Clean

Hi MariumA, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Polished windows

Polite staff , very efficient and effective clean and windows were polished after - so very nicely done, very satisfying so far.

October 29, 2025
Unprompted review
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Reply from Preen & Clean

Hi TLB, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Great service

Great service. Very well organised company and good communication.

October 28, 2025
Unprompted review
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Reply from Preen & Clean

Hi Sarah, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

First time yesterday for my window been…

First time yesterday for my window been cleaned im very impressed there are sparkling. Very happy with them I would recommend.
Thankyou vicki

October 29, 2025
Unprompted review
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Reply from Preen & Clean

Hi Vicki, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Great service

Great service! My windows are gleaming- I’ve never seen them this clean. The gentleman was lovely too- what an amazing job! Thank you so much

October 27, 2025
Unprompted review
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Reply from Preen & Clean

Hi Osma, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Great Company

Couldn't find a window cleaner in my area and preen & clean were the best option for a call out, good prices and options to choose from. They did a great job.

Thank you.

October 24, 2025
Unprompted review
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Reply from Preen & Clean

Hi Kyle, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Amazing clean

First hot water clean.

Amazing and efficient service from Preen & Clean. Kept me updated on their expected arrival date and time.

Windows hadn’t been cleaned for a while- very pleased with the shine that was left.

Highly recommend

October 22, 2025
Unprompted review
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Reply from Preen & Clean

Hi Kul, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

I am very happy with the clean on time…

I am very happy with the clean on time good clean and polite and updates and emails are also very good l

October 27, 2025
Unprompted review
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Reply from Preen & Clean

Hi Jordan, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

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