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Preen & Clean Reviews 2,514

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and reliable service, highlighting the staff's friendly demeanor and attention to detail. Many people are impressed with the quality of the cleaning, noting streak-free windows and sparkling results, often mentioning the effectiveness of the warm water wash system. The payment process is frequently described as simple, efficient, and convenient, with various options available. However, some customers also noted issues with the service. A few people reported issues with the completeness of the service or billing discrepancies. There were also instances where windows were left with streaks or in a worse condition than before the clean.

What people talk about most

Service

Clients share positive opinions on service, frequently praising the professionalism, efficiency, and... See more

Staff

Consumers find staff to be positive. Many reviewers praise the politeness, professionalism, and friendliness... See more

Quality

People report positive experiences with quality. Many customers are very pleased with the results, noting... See more

Payment

Reviewers mention positive feedback about payment. Customers frequently highlight the quick, efficient, and... See more

Product

Customers had positive experiences with the product. Many reviewers were impressed with the results, noting... See more

Based on these reviews

Rated 5 out of 5 stars

So happy I got Intouch with Preen&Clean services. I had issues with my last window cleaner saying they called when they clearly never.. so I made the leap to find a trusted professional company..An I... See more

Company replied

Rated 5 out of 5 stars

Quick and easy to book. Excellent communication letting me know when the windows would be done and reminder text and email sent the night before. Really good job, windows thoroughly cleaned, sills wip... See more

Company replied

Rated 5 out of 5 stars

Excellent service provided!! Windows plus doors all hot washed and looking new again. Would highly recommend, very professional and gentleman approach. Also offered to clean my soffits with a light... See more

Company replied

Rated 5 out of 5 stars

This is the second time I have used Preen & Clean. First they cleaned facia boards & gutting, today they cleaned all windows & doors. The entire experience with this company has been first rate. The c... See more

Company replied


Company details

  1. Window Cleaning Service
  2. Cleaning Service
  3. Gutter Cleaning Service
  4. House Cleaning Service

About Preen & Clean

Written by the company

Preen & Clean, the UK's premier purified, hot water window cleaning company. With thousands of happy customers, hundreds of 5* reviews and cutting-edge window cleaning equipment, Nobody cleans better. We currently operate in the following areas:

  • Barnsley
  • Blackburn
  • Bolton
  • Burnley
  • Bury
  • Bradford
  • Castleford
  • Dewsbury
  • Doncaster
  • Goole
  • Halifax
  • Harrogate
  • Huddersfield
  • Hull
  • Keighley
  • Leeds
  • Manchester
  • Oldham
  • Pontefract
  • Rochdale
  • Rotherham
  • Salford
  • Selby
  • Sheffield
  • Wakefield
  • Wetherby
  • York

Using our eco-friendly hot water window cleaning technology, we take our time cleaning your doors, glass, frames and sills - leaving you with windows that make your home smile again!

Nobody cleans better

Written by the company

Professional
Our 5* window cleaners provide only the best service to each of our customers, something we take pride in. You’ll easily spot Preen & Clean team in our branded vans, and we always arrive in uniform. We also keep you up to date on your cleaning schedule with reminders the day before we’re due to visit, so you’re never surprised to see us!
Friendly
We’re a family business, and we know how important it is to like and trust the people that take care of your home, so we put our customers at the heart of everything we do. From expertly tailored services, quality customer care, to a range of easy-payment options, our friendly team lives up to our shining reputation.
Reliable
You can rely on us to turn up and leave your windows sparkling, quickly, conveniently, and to our 5*standard. All of our window cleaners are local to the area, so they’re never too far away. And on the rare occasion we’re running late, we’ll always let you know in advance.
Value
Premium window cleaning, without the premium price tag! We offer excellent value for money with cleans starting from just £8 that are guaranteed to leave your windows gleaming. We get in to every nook and cranny, making sure your glass, frames, sills and doors are always left sparkling.

Our services

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Contact info

New customers save 20% for 6 months

Save 20% of the price of your window cleans for the first 6 months

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

It was easy to set up

It was easy to set up, the texts help to remind you when they are coming, it means no big bills as the online set up is efficient and easy to do.
And my windows are clean..amazing would definitely recommend .

January 8, 2026
Unprompted review
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Reply from Preen & Clean

Hi Karen, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Great service

Great service. Great communication with bad weather

January 7, 2026
Unprompted review
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Reply from Preen & Clean

Hi Karl, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 1 out of 5 stars

Windows were still dirty...

Windows were still dirty even after second visit, attempts to complain has netted no response and it appears respond they have the respond to message feature turned off.
Manor Drive Doncaster.

July 1, 2025
Unprompted review
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Reply from Preen & Clean

Hello, Thank you for your feedback and review, it helps us improve our services.We're sorry you are unhappy with our service. We’ve been unable to locate your account in our system, likely due to insufficient information. We’ve requested some additional contact details, and once received, a member of our customer service team will be able to locate your account and reach out to investigate and resolve the issue. Thank you for your patience. Kind regards, Preen & Clean

Update (13/01/2026) 7:51am: Hello, thank you for providing the additional information. We have now located an account under a different name, which explains why we were unable to find it initially. This has been passed on to our customer service team, and a member of the team will investigate and contact you as soon as possible. Kind regards, Preen & Clean

Rated 5 out of 5 stars

Such a straight forward process…

Such a straight forward process nice and easy to set up and did a fantastic job!! Highly recommend

January 2, 2026
Unprompted review
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Reply from Preen & Clean

Hi Caitlynne, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Highly recommended!

After struggling to find a cleaner for a year!! These guys were so easy and straightforward to book online, also pay online after the clean is done. My windows was literally shining when they had done them, came when they said they would no fuss highly recommend. Really pleased I found them. Thank you very happy customer 😊

November 19, 2025
Unprompted review
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Reply from Preen & Clean

Hi Karen, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Excellent communication and great job

Excellent communication and the guy that turned up was mega helpful and did a great job.

Thank you!

December 22, 2025
Unprompted review
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Reply from Preen & Clean

Hi Kerry, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 1 out of 5 stars

I went to my garden bin and the window…

I went to my garden bin and the window cleaner came and went before I could get back indoors so how could he clean in that time but still charged and company demanding final payment is made even after the cancellation of the contract which had been in place quite some time now and don’t seem to keen to listen to complaints just want paying for my porch covered with water marks and a dirty lounge window bedroom one appeared better but it’s expensive as well. Can’t remember fact date but this month.

December 9, 2025
Unprompted review
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Reply from Preen & Clean

Hello Joy, Thank you for your feedback and review, it helps us improve our services. We’ve been unable to locate your account in our system, likely due to insufficient information. We’ve requested some additional contact details, and once received, a member of our customer service team will be able to locate your account and reach out to investigate and resolve the issue. Thank you for your patience. Kind regards, Preen & Clean

Please be mindful our offices are closed until 2/1/2026. Our customer service team will reach out when they are back in the office.

Rated 5 out of 5 stars

First window clean

Very simple, turned up when said, window cleaner knocked to confirm everything was done.

December 22, 2025
Unprompted review
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Reply from Preen & Clean

Hi Keith, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Very Professional!

Great communication, excellent Clean!

December 23, 2025
Unprompted review
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Reply from Preen & Clean

Hi Jane, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Great job

Happy with the service thank you

December 22, 2025
Unprompted review
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Reply from Preen & Clean

Hi Faz, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 1 out of 5 stars

My windows were never clean

My windows were never clean, I left a review on Google and was advised yo contact someone and they will get back to me. I emailed on the 22nd December confirming all of my details.... still nothing.
Customer service is just dreadful. Family run businesses are usually more reliable. Very disappointed

November 20, 2025
Unprompted review
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Reply from Preen & Clean

Hello, Thank you for your feedback and review, it helps us improve our services. We’ve been unable to locate your account in our system, likely due to insufficient information. We’ve requested some additional contact details, and once received, a member of our customer service team will be able to locate your account and reach out to investigate and resolve the issue. Thank you for your patience. Kind regards, Preen & Clean

Please be mindful our offices are closed until 2/1/2026. Our customer service team will reach out when they are back in the office.

Rated 5 out of 5 stars

Very clear pricing and a simple and…

Very clear pricing and a simple and quick process to book. Communication was excellent and the clean was completed very promptly.

December 19, 2025
Unprompted review
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Reply from Preen & Clean

Hi Smeatz, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Amazing service

Amazing service, excellent quality job and good communication .

December 19, 2025
Unprompted review
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Reply from Preen & Clean

Hi Lauren, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Simple & easy 🌟

I was previously with this company in my old house and safe to say i liked being with them then! I have moved home since and have joined back up with Preen & clean, super easy to set up and not tied into a contract which makes it easier when moving home. Very simple & straight forward and I am happy with the clean and the service I have received! Highly recommend!🌟

December 19, 2025
Unprompted review
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Reply from Preen & Clean

Hi Lorna, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Absolutely brilliant 1st class service…

Absolutely brilliant 1st class service with friendly an ld professional staff that go above and beyond Completing a pristeen clean

October 12, 2025
Unprompted review
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Reply from Preen & Clean

Hi Paul, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

(Window cleaning) preen & clean…

We thought we would give preen & clean a try and they did a great job. The man who cleaned the windows was very happy and polite and did a professional job. I would highly recommend.

December 16, 2025
Unprompted review
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Reply from Preen & Clean

Hi James, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 2 out of 5 stars

Porthole cleaning

Service should be better, cleaning with equipment used should be better but its all down to engineer and how the brushes are used.
Cleaning is rushed and corners completely missed somewhat like Sinbad would do, what is going wrong here!

December 19, 2025
Unprompted review
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Reply from Preen & Clean

Hi Eric, Thank you for your comments, we really appreciate your feedback as this helps shape and improve our service. We’re sorry to hear that you were unhappy with the service with Preen & Clean, and we would like to speak with you personally to discuss your experience/issues. With this in mind, a member of our Customer Service Team will be in touch to obtain more information. Thank you, Preen & Clean

Rated 5 out of 5 stars

Our first window clean was on a very wet day…

Our first window clean was on a very wet day so we were not too sure what the windows would be like. The next morning we were pleasantly surprised, the windows and sills were sparkly clean. Thankyou Preen and Clean.

December 15, 2025
Unprompted review
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Reply from Preen & Clean

Hi Susan, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

was good

was good. cheers

December 16, 2025
Unprompted review
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Reply from Preen & Clean

Hi Caleb, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Rated 5 out of 5 stars

Cleaned windows today for the first…

Cleaned windows today for the first time and very impressed - excellent service and friendly window cleaner

December 15, 2025
Unprompted review
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Reply from Preen & Clean

Hi Marie, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

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