So happy I got Intouch with Preen&Clean services. I had issues with my last window cleaner saying they called when they clearly never.. so I made the leap to find a trusted professional company..An I... See more
Company replied
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Review summary
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Based on these reviews
Quick and easy to book. Excellent communication letting me know when the windows would be done and reminder text and email sent the night before. Really good job, windows thoroughly cleaned, sills wip... See more
Company replied
Excellent service provided!! Windows plus doors all hot washed and looking new again. Would highly recommend, very professional and gentleman approach. Also offered to clean my soffits with a light... See more
Company replied
This is the second time I have used Preen & Clean. First they cleaned facia boards & gutting, today they cleaned all windows & doors. The entire experience with this company has been first rate. The c... See more
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Company details
About Preen & Clean
Written by the company
Preen & Clean, the UK's premier purified, hot water window cleaning company. With thousands of happy customers, hundreds of 5* reviews and cutting-edge window cleaning equipment, Nobody cleans better. We currently operate in the following areas:
- Barnsley
- Blackburn
- Bolton
- Burnley
- Bury
- Bradford
- Castleford
- Dewsbury
- Doncaster
- Goole
- Halifax
- Harrogate
- Huddersfield
- Hull
- Keighley
- Leeds
- Manchester
- Oldham
- Pontefract
- Rochdale
- Rotherham
- Salford
- Selby
- Sheffield
- Wakefield
- Wetherby
- York
Using our eco-friendly hot water window cleaning technology, we take our time cleaning your doors, glass, frames and sills - leaving you with windows that make your home smile again!
Nobody cleans better
Written by the company
- Professional
- Our 5* window cleaners provide only the best service to each of our customers, something we take pride in. You’ll easily spot Preen & Clean team in our branded vans, and we always arrive in uniform. We also keep you up to date on your cleaning schedule with reminders the day before we’re due to visit, so you’re never surprised to see us!
- Friendly
- We’re a family business, and we know how important it is to like and trust the people that take care of your home, so we put our customers at the heart of everything we do. From expertly tailored services, quality customer care, to a range of easy-payment options, our friendly team lives up to our shining reputation.
- Reliable
- You can rely on us to turn up and leave your windows sparkling, quickly, conveniently, and to our 5*standard. All of our window cleaners are local to the area, so they’re never too far away. And on the rare occasion we’re running late, we’ll always let you know in advance.
- Value
- Premium window cleaning, without the premium price tag! We offer excellent value for money with cleans starting from just £8 that are guaranteed to leave your windows gleaming. We get in to every nook and cranny, making sure your glass, frames, sills and doors are always left sparkling.
Our services
Get an instant quote within seconds
Contact info
United Kingdom
- 0800 061 4216
- info@preenandclean.com
- www.preenandclean.com
New customers save 20% for 6 months
4.7
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A great experience super clean windows…
A great experience super clean windows at a very reasonable price! I’d definitely recommend them!
December 15, 2025
Unprompted review
Reply from Preen & Clean
Hi Philipa, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Was good to see our windows
Was good to see our windows, frames and doors getting a great clean. I was kept informed of when they were coming to clean them and came and told me when they had finished
December 11, 2025
Unprompted review
Reply from Preen & Clean
Hi Williamson, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Not the best not the worst
They do an ok job of cleaning the windows most times, but sometimes there is still dirt left on the windows and they come more often than you ask for. They also do not reply to messages despite their auto message saying to message them with any questions. Unfortunately will be looking for another company due to these reasons
December 12, 2025
Unprompted review
Reply from Preen & Clean
Hi Zat, Thank you for your feedback and review — it helps us improve our services. We’ve been unable to locate your account in our system, likely due to insufficient information. We’ve requested some additional contact details, and once received, a member of our customer service team will be able to locate your account and reach out to investigate and resolve the issue. Thank you for your patience. Kind regards, Preen & Clean
Update (12:10, 16/12/25):
After receiving additional information from the reviewer, it appears that the name, phone number, or email address provided does not match any account in our system. Our Customer Service team attempted to contact the number today at 12:03 and 12:04; however, the line was temporarily unavailable.
If the customer can provide details linked to an account or contact us directly, we would be happy to assist further. At this stage, without verified account information, there is little more we can do. It is possible the reviewer may have confused us with another company.
We have also sent an email to the address provided. The customer can call our Customer Service team on 0800 061 4216 (Monday–Friday, 9am–5pm) or reply to the email, and we will be more than happy to help.
Thanks, Preen & Clean
Bloody nightmare
Bloody nightmare. Signed up in may 2025, received a text every month to say your windows will be cleaned - cancelled preen and clean services nov 2025 as the texts were just getting abit annoying and no one ever showed up so hired a local company. Dec 2025 received a message to say my hot water clean has been completed even though id cancelled their services. Spoke with an agent who said they’d sort it and they’ve cancelled my ‘subscription’. Got my first clean on the day I’d cancelled subscription then an invoice!! Called again, was told to ignore invoice and they’ve removed me from their system, 3 days later get another text to say my cold wash has been completed and please leave us a review 😑😳 here’s my review!
December 12, 2025
Unprompted review
Reply from Preen & Clean
Hi Caroline, Thank you for your comments, we really appreciate your feedback as this helps shape and improve our service. We’re sorry to hear that you were unhappy with the service with Preen & Clean, we have passed this on to the customer service team to investigate. Thank you for your paitence. Kind Regards, Preen & Clean
Absolutely spot on
Absolutely spot on, effortless booking procedure, excellent communication, highly recommend
December 8, 2025
Unprompted review
Reply from Preen & Clean
Hi Andy, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
I considered it value for money as the…
I considered it value for money as the service was very good. Helpful and courteous operative who was both pleasant and did a good job. Thank you very much I would definitely recommend. MM
December 3, 2025
Unprompted review
Reply from Preen & Clean
Hi Marie, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
First clean and impressed
First clean and impressed - great communication prior and after , professional van and uniform
Which makes a difference-
December 3, 2025
Unprompted review
Reply from Preen & Clean
Hi Rachal, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
I couldn't be happier with the service…
I couldn't be happier with the service from Preen and Clean. Our window cleaner does a great job and he's always so friendly and professional.
December 5, 2025
Unprompted review
Reply from Preen & Clean
Hi Lucy, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Reply from Preen & Clean
Hi Clare, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Contrary to apparent 'overwhelming positive customer reviews'
Needed cleaning service that I was already begrudging as an unexpected cost i was prepared to pay to help my partner out. I was hoping it would be straightforward as it appeared to be from the fast quote start on their website. I went out of my way to provide plenty of photos of all the places needing cleaning and could not have been more detailed on this , but I got more and more questions thrown at me and then they just didn't reply to me , leaving me feeling not very hopeful about the company's ability to provide the services they claim to. There is nothing about the house that would make providing their services difficult, so why have they just not got back to me after answering in thorough detail all of their relentless property questions.
Disappointed as a friend recommended them to me and reviews claimed to be outstanding!!
Surely they have been exaggerated!
December 1, 2025
Unprompted review
Reply from Preen & Clean
Hello D Costello, Thank you for your feedback — we truly appreciate your feedback, as it helps us shape and improve our service. We’re sorry to hear that you were unhappy with your experience with Preen & Clean, and we would welcome the opportunity to speak with you personally to better understand and discuss your concerns.
With this in mind, we have requested more contact information and a member of our Customer Service Team will be investigating this. Thank you for your paitence.
Kind Regards, Preen & Clean
An affordable clean
An affordable clean and easy to pay after too.
November 29, 2025
Unprompted review
Reply from Preen & Clean
Hi Lois Smith, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
The company dud a great job I'm happy…
The company dud a great job I'm happy with the service
November 7, 2025
Unprompted review
Reply from Preen & Clean
Hi Heather, Thanks so much for the positive feedback we’re really glad you’re happy with the job we did! Now the real question is… what do we need to do to upgrade that 3 stars to a full 5? 😄
All jokes aside, we truly appreciate your review and are always here if you need anything! Kind Regards, Preen & Clean
The man was very polite and did a great…
The man was very polite and did a great job I will definatly recommend you thank you
November 27, 2025
Unprompted review
Reply from Preen & Clean
Hi Mr Eaton, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Reply from Preen & Clean
Hi Amy, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
I recently had my first clean by Preen. Excellent job.
I recently had my first clean by Preen and Clean. The guy who turned up to do the job introduced himself in a very polite and professional way. He undertook the work without causing any disruption to myself and I felt confident that he would do a good job. Despite the fact that my windows had not been cleaned in a very long time they were excellent by the time he finished. The clean also included the frames, sills and doors. Excellent job.
November 25, 2025
Unprompted review
Reply from Preen & Clean
Hi Bill, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Excellent first clean
Excellent first clean. From making the appointment my windows was cleaned within 3 days.
November 28, 2025
Unprompted review
Reply from Preen & Clean
Hi Christopher, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
First time using them and great service
First time using them and they communicated with me really well and kept me updated.
On the day, windows and doors cleaned really well and it was easy to pay the invoice afterwards too.
I will recommend them for anyone looking to get windows cleaned.
November 19, 2025
Unprompted review
Reply from Preen & Clean
Hi Patience, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Messaged received couple of days before…
Messaged received couple of days before to notify me when my windows were being cleaned which I appreciate so I can take the lock off the back gate. Happy with the overall clean no issues with the windows! frames and sills clean too 😊
Received a message to say they had been and a link to pay as I requested card payment when I booked the service.
Didn’t need to add any details or amounts etc info was all there I had planned to transfer but I just clicked pay with Apple Pay and was all done ✅
Receipt sent to my email.
Really can’t fault my experience at all
Would recommend 🌟
November 24, 2025
Unprompted review
Reply from Preen & Clean
Hi Sk, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Fantastic service
Fantastic service, they were all polite, friendly, helpful and professional. We are really happy with the work, no mess or damage.
Would and will use again. Highly recommend.
November 26, 2025
Unprompted review
Reply from Preen & Clean
Hi Mubashara, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Excellent job
Danny arrived on time and did a through streak free clean even in the hard to reach places of a 3 storey house. The clean was very reasonably priced and wouldn’t hesitate recommending Danny to anyone wanting their windows cleaned and we will definitely be using them again
November 22, 2025
Unprompted review
Reply from Preen & Clean
Hi Craig, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
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