Premier Carriage Wedding Transport Reviews 

173
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and going above and beyond to ensure a smooth and enjoyable experience. The vehicles provided are frequently described as beautiful, immaculate, and in perfect condition, significantly enhancing special occasions. Many found the booking process straightforward and efficient, with desired cars easily chosen and changes handled well. The overall service is consistently rated as excellent, with reviewers highlighting punctuality and a professional approach from start to finish. This dedication to quality and customer satisfaction ensures special events are made memorable and stress-free.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, friendliness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism and friendliness... See more

Product

People report positive experiences with the product, consistently praising the vehicles' appearance and... See more

Booking process

Clients share positive opinions on the booking process, consistently describing it as simple, easy, and... See more

User experience

Customers consistently note positive experiences with the user experience, highlighting an easy and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We hired the Cadillac Fleetwood from Premier Carriages for our daughters wedding. We were so, so pleased, not only with the car which was absolutely beautiful, but also with the service provided, whic... See more

Company replied

Rated 5 out of 5 stars

I instantly fell in love with this car when I first saw it advertised, and it truly lived up to expectations! Booking it for the day was incredibly simple and completely stress-free. Our driver w... See more

Company replied

Rated 5 out of 5 stars

We hired the Red Route Master for our wedding day. Excellent communication from start to finish. Very responsive and attentive. It made the whole process so much easier. The Bus was incredible. Our gu... See more

Company replied

Rated 5 out of 5 stars

Couldn’t fault the service ; the helpful and very courteous , friendly chauffeur . Absolutely would not hesitate to recommend and would use their service in the future . Thank you for making a speci... See more

Company replied


Company details

  1. Car Rental Agency

Information provided by various external sources

We are proud to present one of the UK’s largest compilations of beautiful & prestigious vehicles viewable on one website ranging from the most luxurious modern wedding cars through to the 50’s & 60’s classic cars and way back to the age of vintage motoring elegance of the roaring twenties. Named after our company The ‘Premier’ Collection incorporates an extensive range of Modern, Vintage and Classic wedding transport such as Rolls-Royce, Bentley, Jaguar, Beauford, Wedding Buses including the famous London Routemaster, American Stretched Limousines, Volkswagen Campervans and other unique, rare and unusual types of vehicles for hire. Established in 1996 we have gained a wealth of experience and professionalism and with many thousands of weddings successfully completed and a choice of over 600 wedding vehicles are now recommended by many leading wedding venues, photographers and wedding planners with our legendary service widely recognised, including by the Aristocracy. Our Classic and Vintage vehicles have starred in many major film and television roles and you may well recognise them.


Contact info

4.9

Excellent

TrustScore 5 out of 5

173 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(173)

69 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and highly recommended

Great service and great communication. Driver was friendly and patient on the day. Would highly recommend

October 23, 2024
Premier Carriage Wedding Transport logo

Reply from Premier Carriage Wedding Transport

Thank you for your time writting a review and for hiring the classic Morris Minor Convertible for Jake and Alice's big day. Wishing them all the best for the future.

Rated 5 out of 5 stars

Wonderful car

Wonderful car, beautifully decorated for our wedding and Andy made our day extra special.

October 23, 2024
Premier Carriage Wedding Transport logo

Reply from Premier Carriage Wedding Transport

Thank you Jane for the comments. I have passed on your feedback to Andy who was very pleased to hear. Wishing you and Russell all the very best for the future.

Rated 5 out of 5 stars

Excellent communication

Excellent communication. The car and driver were 1st class

October 9, 2024
Premier Carriage Wedding Transport logo

Reply from Premier Carriage Wedding Transport

Thank you Susan for your feedback. I have passed on your comments to the chauffeur who was very pleased to hear.

Rated 5 out of 5 stars

High Rocks

Thank you Mark the driver was great.

September 14, 2024
Premier Carriage Wedding Transport logo

Reply from Premier Carriage Wedding Transport

thank you for your review Gillian. Wishing both Matthew and Emily the very best for the future.

Rated 5 out of 5 stars

Great car lots of communication making…

Great car lots of communication making me feel at ease, Nev the driver turned up early and was dressed the part daughter was overjoyed and helped to make her day very special

September 17, 2024
Premier Carriage Wedding Transport logo

Reply from Premier Carriage Wedding Transport

Thank you for talking the time to leave us some feedback. I have passed on your comments to Nev your driver who was very pleased to hear everything was well received.

Rated 5 out of 5 stars

Daughter's Wedding day

Efficient service from the moment of picking the cars for the wedding through to the final contact before the big day. Contract of services and details of the vehicle providers were detailed and self explanatory. Definitely recommend Premier Carriage as a site to use when choosing your car for the big occasion.

September 7, 2024
Premier Carriage Wedding Transport logo

Reply from Premier Carriage Wedding Transport

Thank you Julie for letting us be part of your daughter's big day. all the best to Jennifer and Liam for their future together.

Rated 5 out of 5 stars

Friendly and good price

Booked a car for 12 hours for my wedding. Chauffeur was really helpful and
accommodating with our last Minute requests and changes. Very smartly dressed and even stayed longer as weren't ready to leave straight away. Would definitely recommend these guys

September 1, 2024
Premier Carriage Wedding Transport logo

Reply from Premier Carriage Wedding Transport

Thank you Abdul for your review.

Rated 5 out of 5 stars

Fantastic Roller

Fantastic Roller mare heads turn. Chauffer Jerry was very professional and friendly.

September 8, 2024
Premier Carriage Wedding Transport logo

Reply from Premier Carriage Wedding Transport

Thank you Sulinder for leaving a review.

Rated 5 out of 5 stars

Craig the driver was excellent

Craig the driver was excellent, and the car was wonderful, thankyou

September 12, 2024
Premier Carriage Wedding Transport logo

Reply from Premier Carriage Wedding Transport

Thank you Micaela. I have passed on your comment to your driver Craig.

Rated 5 out of 5 stars

Great company!

Great company to deal with- could actually talk to someone which was very reassuring when booking wedding cars.
The car and driver provided were wonderful. Highly recommend.

September 12, 2024
Premier Carriage Wedding Transport logo

Reply from Premier Carriage Wedding Transport

Thank you Elisabeth for your review and for sending us the photo of the Classic Rolls-Royce Phantom Limousine. Please pass on all our best to your daughter Emily and new son-in-law.

Rated 5 out of 5 stars

Highly recommend!

Highly recommend!! Great communication throughout, so happy with the service

September 12, 2024
Premier Carriage Wedding Transport logo

Reply from Premier Carriage Wedding Transport

Thank you Millie for the kind words. wishing you and Joshua all the very best for the future.

Rated 5 out of 5 stars

Excellent service from start to end

Excellent service from start of booking to the date of my wedding. Everything was perfect. I was let down by a different company and actually glad it happened. Niki at Premier Carriage was very hands-on, friendly and professional during the booking process. On the day, the vintage Bentley car was immaculate and arrived early. My chauffeur, Gary, was friendly, My photos overran by 30 minutes but Gary was happy to stay. Thank you so much for being part of our day. I will forward the photos of the car as soon as I receive them from my photographer. Gemma xxx

September 7, 2024
Premier Carriage Wedding Transport logo

Reply from Premier Carriage Wedding Transport

Thank you Gemma for the review. I have mentionned it to both Niki and Gary. They were both very pleased to hear. All the best to you and Jason for the future.

Rated 5 out of 5 stars

On such a special day

On such a special day, no causes for worry…the jeep was perfect & arrived on time in the correct location.
Thank you very, very much.

August 22, 2024
Premier Carriage Wedding Transport logo

Reply from Premier Carriage Wedding Transport

Thank you Amanda for your kind words. All the best.

Rated 5 out of 5 stars

Amazing amazing amazing

Amazing amazing amazing! Absolutely made our day! Gorgeous bus, and fabulous driver and conductor. Such a special experience. Highly recommend

September 5, 2024
Premier Carriage Wedding Transport logo

Reply from Premier Carriage Wedding Transport

Thank you Helen for your review. Great to see everything was appreciated. Wishing you and Richard the very best for the future.

Rated 5 out of 5 stars

The car was absolutely fantastic

The car was absolutely fantastic! the driver was also amazing.
worth every penny!

August 27, 2024
Premier Carriage Wedding Transport logo

Reply from Premier Carriage Wedding Transport

Thank you Helen for your review. Wishing you and Darren the best for the future.

Rated 5 out of 5 stars

Outstanding

The car was perfect and the driver was fantastic. Very happy with the service!

August 10, 2024
Premier Carriage Wedding Transport logo

Reply from Premier Carriage Wedding Transport

Thakn you Greg for your review. All the best to you and Rachel for the future.

Rated 5 out of 5 stars

Vintage bus hire wedding

We had a great time having a vintage bus for hire for our wedding. Booking and communications was seamless and stress free... Couldn't fault the value in comparison to how much it would of cost us to hire enough cars for a large bridal party plus we love vintage double deckers and we're able to have a space to ourselves to relax post church while family were able to enjoy and be part of the ride on the lower deck. WE LOVED IT!

August 24, 2024
Premier Carriage Wedding Transport logo

Reply from Premier Carriage Wedding Transport

Thank you Sarah and Shane for your review. The photos you have sent us looks amazing on the Red Double Decker open Platform. Looks like you had a fabulous day. All the very best to the two of you for the future. Didier.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish
The rolls was exactly as I wanted all information and customer service was brilliant
The chauffeur Jerry was just the loveliest man and attention to detail was spot on he even did a dry run on his push bike the day before to check road works parking etc
I really can’t recommend this company enough!
Excellent value for money in an immaculate classic car tailored to our needs in a very personal way

July 20, 2024
Premier Carriage Wedding Transport logo

Reply from Premier Carriage Wedding Transport

Thank you Sharon for your kind feedback.

Rated 5 out of 5 stars

Very impressed with the service…

Very impressed with the service provided
Quite a last minute booking , and the contact and helpfulness has been very impressive .
Would absolutely recommend .

March 18, 2024
Premier Carriage Wedding Transport logo

Reply from Premier Carriage Wedding Transport

Thank you for taking the time to leave some feedback on here.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look