It's now 3 months since the installation of a new central heating system and radiators. I waited till now to see the performance during the winter months. The installation was professionally handled b... See more
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Absolutely outstanding service and company. Our central heating suddenly failed over the weekend. A phone call on Monday morning and Janice organised an engineer to attend 07.45 Tuesday morning. Chris... See more
We have used Premier Heating Surrey Ltd., for many years now, at both our present home in Farnborough and previously in Guildford, their services has always been first class, workmanship, time keep... See more
Premier Heating, very reliable, we have an oil fired boiler and the Engineer Graham is outstanding. Able to assist with CH wireless control set up and nothing ever seems to defeat or phase him. Have u... See more
Company replied
Company details
- Boiler and Heating Service
- Gas Installation Service
- Heating Contractor
- Plumber
- Radiator Repair Service
- Roofing Contractor
Written by the company
Premier Heating carry out heating and plumbing in domestic and commercial properties. The company is based in Guildford, carrying out installation and maintenance works in the surrounding areas. We offer a professional, high quality, friendly and reliable service; this has been the company’s policy since we first started in 1963.
Contact info
Unit 3 Clasford Farm, Aldershot Road,, GU3 3HQ, Guildford, United Kingdom
- 01483 234701
- info@premierheating.net
- www.premierheating.net
All staff were friendly
All staff were friendly, informative and efficient. The job was done promptly and well, with no mess.
Came on time
Came on time, fitted me in asap. All repairs done well and clearly. Good communication and organisation.
your man was polite efficient and…
your man was polite efficient and informative.
Also arrived smack on time which I like
outstanding service to a high level!
Premier heating were called on behalf of my landlord in West Horsley & I was home on both occasions when their technician/ engineer came to run an annual service in the boiler, then followed up 3 weeks later to do a few repairs and upgrades plus move the thermostatic control to a more convenient place on the landing ( I’m in a shared house).
Sadly I can’t remember the name of the technician but his initials are CH on the boiler record.
Thank you so much young man for your good time keeping, excellent attention to detail and just having a warm & friendly approach. You really went the extra mile to make sure the boiler, radiators & controls were all functioning as they should and when they should, before you signed off the job.
Your employers should be proud and confident that you are giving quality service out in the field.
Best wishes
Liesa Hammond

Reply from Premier Heating Surrey Ltd
I would recommend this company
I would recommend this company. They installed a new boiler for me last year within a week of contacting them. Last week they came out at short notice to mend a water leak .everything they had to remove to get at it was put back as they found it. Very clean job, very polite plumber. Job done invoice sent the same day and settled same day. so pleased to be back to normal Thankyou Premier heating.

Reply from Premier Heating Surrey Ltd
Have known company's many years and…
Have known company's many years and would recommend them
Pleased with Graham who did the work…
Pleased with Graham who did the work thanks
Highly recommend
Extremely competent, efficient and friendly service, at a reasonable price. Highly recommend.
Excellent
Extremely impressed. Issue was resolved on the same day it was reported and cost effectively too. Would absolutely recommend!
Our boiler stopped working and...
Our boiler stopped working and an engineer came to us next day - located problem fairly quickly and fixed it! We have used Premier Heating for a number of years now and are very happy with their service - many thanks
Extremely helpful operative
Extremely helpful operative. Job thoroughly well done and good advice given.
Problem with underfloor heating
Plumber arrived on time. Diagnosed problem with underfloor heating. Was tidy and polite
Graham arrived and needed to go to Send…
Graham arrived and needed to go to Send for new pump -I was so happy to be warm again.
Great service
Did a good job installing an LPG system…
Did a good job installing an LPG system for us. Polite, flexible, helpful staff who cleared-up after themselves.
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