Premier Heating Surrey Ltd Reviews 286

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It's now 3 months since the installation of a new central heating system and radiators. I waited till now to see the performance during the winter months. The installation was professionally handled b... See more

Rated 5 out of 5 stars

Absolutely outstanding service and company. Our central heating suddenly failed over the weekend. A phone call on Monday morning and Janice organised an engineer to attend 07.45 Tuesday morning. Chris... See more

Rated 5 out of 5 stars

We have used Premier Heating Surrey Ltd., for many years now, at both our present home in Farnborough and previously in Guildford, their services has always been first class, workmanship, time keep... See more

Rated 5 out of 5 stars

Premier Heating, very reliable, we have an oil fired boiler and the Engineer Graham is outstanding. Able to assist with CH wireless control set up and nothing ever seems to defeat or phase him. Have u... See more

Company replied

Company details

  1. Boiler and Heating Service
  2. Gas Installation Service
  3. Heating Contractor
  4. Plumber
  5. Radiator Repair Service
  6. Roofing Contractor

Written by the company

Premier Heating carry out heating and plumbing in domestic and commercial properties. The company is based in Guildford, carrying out installation and maintenance works in the surrounding areas. We offer a professional, high quality, friendly and reliable service; this has been the company’s policy since we first started in 1963.


Contact info

4.8

Excellent

TrustScore 5 out of 5

286 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

boiler maintenance

Premier have looked after the two boilers at our home for many years. They always keep to appointments and keep us informed of work needed etc, so there are no surprises.

April 23, 2019
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding

Absolutely outstanding service and company. Our central heating suddenly failed over the weekend. A phone call on Monday morning and Janice organised an engineer to attend 07.45 Tuesday morning. Chris was thoroughly professional and soon traced the fault of a failed zone valve and he fixed there and then from his onboard spares. A true deserve of a 5 star rating.

April 9, 2019
Unprompted review
Rated 5 out of 5 stars

Its the people

Any service company is only as good as the people you come into contact with. On the phone and on site, great. Been dealing with Paul for years - super guy.

March 27, 2019
Unprompted review
Rated 5 out of 5 stars

I had my boiler serviced today

I had my boiler serviced today, The,young man has to remove part of a wardrobe to get to the boiler,which he did with very little problem.and replaced everything afterwards. He gave me a paper report to add to my boiler file, and explained something that may need looking at in the future. Very pleased with the service I odtained.

March 14, 2019
Unprompted review
Rated 5 out of 5 stars

Engineer arrived on time

Engineer arrived on time, was friendly and very knowledgeable and carried out the service on by boiler efficiently and took great care not to make any mess. Very satisfied customer!

March 14, 2019
Unprompted review
Rated 5 out of 5 stars

Have used this company for over 20…

Have used this company for over 20 years and have never had problem. If I have an emergency they always call immediately, and when carrying out work they are always on time , clean up after and always professional.

March 13, 2019
Unprompted review
Premier Heating Surrey Ltd logo

Reply from Premier Heating Surrey Ltd

H Jennie thanks for continued support and great review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look