It's now 3 months since the installation of a new central heating system and radiators. I waited till now to see the performance during the winter months. The installation was professionally handled b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely outstanding service and company. Our central heating suddenly failed over the weekend. A phone call on Monday morning and Janice organised an engineer to attend 07.45 Tuesday morning. Chris... See more
We have used Premier Heating Surrey Ltd., for many years now, at both our present home in Farnborough and previously in Guildford, their services has always been first class, workmanship, time keep... See more
Premier Heating, very reliable, we have an oil fired boiler and the Engineer Graham is outstanding. Able to assist with CH wireless control set up and nothing ever seems to defeat or phase him. Have u... See more
Company replied
Company details
- Boiler and Heating Service
- Gas Installation Service
- Heating Contractor
- Plumber
- Radiator Repair Service
- Roofing Contractor
Written by the company
Premier Heating carry out heating and plumbing in domestic and commercial properties. The company is based in Guildford, carrying out installation and maintenance works in the surrounding areas. We offer a professional, high quality, friendly and reliable service; this has been the company’s policy since we first started in 1963.
Contact info
Unit 3 Clasford Farm, Aldershot Road,, GU3 3HQ, Guildford, United Kingdom
- 01483 234701
- info@premierheating.net
- www.premierheating.net
Engineer arrived within 24 hours of my…
Engineer arrived within 24 hours of my call. His explanation of the problem was clear and detailed.
The engineer was prompt courteous and…
The engineer was prompt courteous and very efficient.
boiler maintenance
Premier have looked after the two boilers at our home for many years. They always keep to appointments and keep us informed of work needed etc, so there are no surprises.
Thank you for the Annual Service.
Thank you for the Annual Service to my Gas Boiler this afternoon. Your engineer Craig was courteous and efficient. It was a pleasure to have him working here. Thank you. N.T.
Prompt attendance and thorough service…
Prompt attendance and thorough service carried out
Excellent company
Excellent company, have used them for years. Prompt, efficient, friendly service.
Absolutely outstanding
Absolutely outstanding service and company. Our central heating suddenly failed over the weekend. A phone call on Monday morning and Janice organised an engineer to attend 07.45 Tuesday morning. Chris was thoroughly professional and soon traced the fault of a failed zone valve and he fixed there and then from his onboard spares. A true deserve of a 5 star rating.
Very efficient and courteous
Very efficient and courteous. Arrived early. Will definitely use again and would recommend.
Its the people
Any service company is only as good as the people you come into contact with. On the phone and on site, great. Been dealing with Paul for years - super guy.
Quick resolution of a complex heating…
Quick resolution of a complex heating problem
Very pleasant and efficient engineer…
Very pleasant and efficient engineer who made sure we knew what was happening. Excellent service all round.
I had my boiler serviced today
I had my boiler serviced today, The,young man has to remove part of a wardrobe to get to the boiler,which he did with very little problem.and replaced everything afterwards. He gave me a paper report to add to my boiler file, and explained something that may need looking at in the future. Very pleased with the service I odtained.
Engineer arrived on time
Engineer arrived on time, was friendly and very knowledgeable and carried out the service on by boiler efficiently and took great care not to make any mess. Very satisfied customer!
A company to be recommended.
We have always found Premier Heating to be courteous, efficient and willing to assist in an emergency.
Have used this company for over 20…
Have used this company for over 20 years and have never had problem. If I have an emergency they always call immediately, and when carrying out work they are always on time , clean up after and always professional.

Reply from Premier Heating Surrey Ltd
The engineer Craig was first class…
The engineer Craig was first class solving certain issues as well as servicing 2 boilers.
Great company
Used this firm for years to provide the annual service for my home heating boiler
Very good service from Graham
Very good service from Graham - excellent advice and a very professional company
Thank you
Excellent company, reliable and good service
Have used this company for many years with no problem.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







