Premier Solicitors Reviews 

722
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 264 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, polite, and quick to answer questions throughout the entire process. People also appreciate the smooth user experience, noting that paperwork and complex procedures are handled efficiently from start to finish. Reviewers often mention the clear guidance provided during important milestones like buying a home. Some reviewers were not happy with the overall service, reporting severe communication breakdowns and frustrating long delays. Consumers also mentioned ongoing difficulties in reaching handlers for timely responses and encountering errors in documents that caused unnecessary stress.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising their professionalism, helpfulness, and clear... See more

Service

Reviewers highlight positive aspects of service, noting that the overall process is efficient and... See more

Customer service

Customers had positive experiences with customer service, noting that team members were consistently... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt replies and thorough... See more

User experience

Consumers find user experience to be positive, describing the overall process as smooth, seamless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Last year I was £530.00 cheated by Phil Pichard of Future Estate Planning Ltd, Worcester for my learning disabilities son Court of Protection. So contacted Premier Solicitor and believe me Mrs Rache... See more

Company replied

Rated 5 out of 5 stars

Gary Lee at Premier Solicitors provided outstanding advice and representation. His strategy was sharp, his communication was clear, and his work was thorough from start to finish. What stood out most... See more

Company replied

Rated 5 out of 5 stars

We were very pleased with the support we received from Matt and Gayan at Premier Solicitors. They helped us complete a purchase of an auction property within 25 days of instruction and the whole proce... See more

Company replied

Rated 5 out of 5 stars

Myself and Fiancé were both happy and pleased with Premier Solicitors. We would like to send our gratitude to Millie Connolly, who has been efficient with the whole process of buying our first house.... See more

Company replied


Company details

  1. Law Firm
  2. Legal Services

Information provided by various external sources

Proud to offer competitive fixed fees across our company / commercial and private client departments. Tel: 01234 358080 info@premiersolicitors.co.uk


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

722 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 78% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(722)

241 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I used premier Solicitors to sell and but a house

I used premier Solicitors to sell and buy my house. I was assigned Millie to deal with the process and she made things so easy and stess free for me. The selling side of my transaction was extremely difficult due to other parties. But Millie kept me updated throughout the process. Highly recommend.

October 31, 2025
Unprompted review
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Reply from Premier Solicitors

Dear Paul Wignall,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Not Just a Solicitor — a Strategist

Gary Lee at Premier Solicitors provided outstanding advice and representation. His strategy was sharp, his communication was clear, and his work was thorough from start to finish. What stood out most was his ability to guide me through a stressful process with confidence, clearly his expertise extends well beyond the textbook. The wider team were equally helpful and professional. I'd happily instruct them again regardless of the area of law. Well worth every penny.

April 6, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Stephanie Shaw,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

I sought legal advice from Premier…

I sought legal advice from Premier Solicitors earlier this year following a very difficult situation at work, and I honestly couldn’t be more grateful for the support I received.

I had worked for my previous company for 8 years before it was taken over in 2025. After being TUPE transferred, my role changed significantly and, despite being promoted to Finance Manager, I received no training or support for months. By January 2026, I felt completely stuck and unsure of my position, so I decided to seek legal advice.

Gary Lee was incredibly clear, knowledgeable, and reassuring from the outset. He took the time to fully understand my situation and explained my options in a way that made everything feel much more manageable. My case was then handled alongside Zaira, who was equally professional and efficient. She drafted both a Grievance Letter and a Without Prejudice letter on my behalf, keeping me informed throughout the process.

When my employer still failed to resolve matters, Gary stepped in directly and negotiated with them. The outcome exceeded my expectations — he secured a strong settlement package along with a reduced notice period, allowing me to leave on positive terms at the end of April.

Gary and Zaira were professional, responsive, and clearly very experienced in employment law. I truly felt supported throughout what was a very stressful time, and I wouldn’t hesitate to recommend them to anyone in a similar situation.

January 5, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Selina Pearce,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

High level of professionalism

I had a very positive experience working with Divya and Sandithi, Consultant Legal Assistants. Both demonstrated a high level of professionalism, attention to detail, and strong knowledge in their field.I would highly recommend Divya and Sandithi to anyone looking for reliable and knowledgeable legal support.

April 30, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Karolina Dashja,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Excellent group.

Excellent group.
We had difficulties selling our flat and Dina Modessa was a wonderfully kind solicitor and person, full of integrity, and very knowledgeable in her work. She was a personal support to me and I highly recommend her! L. Carrick

April 22, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Linda Carrick,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Neelam and Harpreet did an amazing job…

Neelam and Harpreet did an amazing job working on my case from start to finish. Highly recommend for property conveyancing

April 30, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Zalekha,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Mrs Rachel Kamble, you are 'Fabulous' Thank you

Last year I was £530.00 cheated by Phil Pichard of Future Estate Planning Ltd, Worcester for my learning disabilities son Court of Protection. So contacted Premier Solicitor and believe me Mrs Rachel Kamble took my case and I got Court order within few months. Fantastic service and time to time updates via emails. Very straightforward paperwork with fabulous support & guidance. Thank you Rachel & Rekha for your kindness.

April 17, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Balakrishna Shetty,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Syla and Scott offered a first class…

Syla and Scott offered a first class service with selling my home and I couldn't fault any of the process. I will be using them again!

April 24, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Ross,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Outstanding employment Solicitor Gary…

In an employment dispute Solicitor Gary Lee was absolutely outstanding throughout: tenacious, focused, aggressive when necessary, prepared to change tactics when required. He delivered excellent counsel over a period of three months and negotiated a good outcome. His fees were perfectly reasonable and he never gave me the impression that getting more fees was a factor in his choices. Very warmly recommended.

April 24, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Luca Turin,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

I received the best customer service…

I received the best customer service during the my house buying process by Premier Solicitors Harpreet Sidhu and Neelam Lal Shola . They were so helpful and friendly. They completely all the paperwork timely and smoothly. I am so satisfied with their work. I really recommend to use Premier Solicitors if you buy the property.

April 24, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Jun Budha,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Excellent experience

I was recommended to use Premier Solicitors by another law firm. Nina Chahal took on my case. She was brilliant from start to finish. Regularly updating me on key points of the case and swiftly taking control of a matter I thought was potentially not going to work out in my favour.
I felt confident having them fight my corner.
I would highly recommend Nina, the rest of the team and the Solicitors as a whole.
Thank you.

April 1, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Craig,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Thank you to Hassan and Adam for…

Thank you to Hassan and Adam for providing a good service, for answering all of our questions about the processes, as well as giving useful responses to our questions. Even when calling, they were available to talk. Thank you once again, I would definitely recommend them.

April 22, 2026
Unprompted review
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Reply from Premier Solicitors

Dear A C-A,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Sarpreet could not have been more…

Sarpreet could not have been more helpful

April 21, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Mr R Caves,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

This firm is really appreciable firm

This firm is really appreciable firm, they have been so helpful and supportive throughout the whole process. Gajan has been extremely helpful and co-operative in getting my work done well. I will be coming back here

April 17, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Chandran,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Quality Service

April 2, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Gopi Gurung,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

I had an excellent experience with the…

I had an excellent experience with the Premier solicitor and couldn’t recommend them more highly. From start to finish, the process was handled with professionalism, efficiency, and clear communication.

They took the time to explain everything in a way that was easy to understand, kept me updated throughout, and were always quick to respond to any questions or concerns. What could have been a stressful process felt smooth and well-managed thanks to their expertise.

Their attention to detail and dedication really stood out, ensuring everything was completed accurately and on time. I truly felt like I was in safe hands.
Once Again Thank You to Mr.Harpeet And Ms Neelam much appreciated…

If you’re looking for a reliable, knowledgeable, and supportive property solicitor, I would definitely give them 5 stars and recommend them without hesitation.

April 17, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Manjil Limbu,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Premier solicitors

Premier Solicitors dealt with my late Mother's estate,they were excellent and professional, dealing with all aspects of Probate and legal work that needed to be done. My gratitude and thanks to Gary Kiely, Melba Paul and to Khizar Siddique of the conveyancing dept.

April 17, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Alan Blundell,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Superb service throughout

Superb service throughout, can't rate Jayleigh and this firm of solicitors highly enough

April 17, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Gary,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Exceptional service from start to finish.

Davahna-Jay Allen and Shameem Hussain delivered a truly first-class experience—professional, precise, and always in control of every detail. Communication was seamless, fast, and consistently reassuring.
Everything was handled with confidence and efficiency, turning what could have been a stressful process into a smooth, well-managed journey.
A high-performing team you can trust without hesitation.

April 13, 2026
Unprompted review
Premier Solicitors logo

Reply from Premier Solicitors

Dear Michal Gierlach,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 4 out of 5 stars

The experience overall was good

The experience overall was good, would have given 5 start but was little frustrated and disappointed at times as originally my case was being handled by someone who had parted company and the handover on terms of progress etc was abysmal. Divya took the brunt of and was very patient, understanding given the circumstances. She provided a very hands on and attentive service, easy to reach unlike the initial case handler Kyiara. 5 star for Divya, Sandithi was helpful and tried her best to accommodate although at times information wasnt always cascaded. Overall completed before end of Remortgage term and that was the target and achieved after some setbacks.

April 15, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Abdel,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

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