Premier Solicitors Reviews 

722
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 264 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, polite, and quick to answer questions throughout the entire process. People also appreciate the smooth user experience, noting that paperwork and complex procedures are handled efficiently from start to finish. Reviewers often mention the clear guidance provided during important milestones like buying a home. Some reviewers were not happy with the overall service, reporting severe communication breakdowns and frustrating long delays. Consumers also mentioned ongoing difficulties in reaching handlers for timely responses and encountering errors in documents that caused unnecessary stress.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising their professionalism, helpfulness, and clear... See more

Service

Reviewers highlight positive aspects of service, noting that the overall process is efficient and... See more

Customer service

Customers had positive experiences with customer service, noting that team members were consistently... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt replies and thorough... See more

User experience

Consumers find user experience to be positive, describing the overall process as smooth, seamless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Last year I was £530.00 cheated by Phil Pichard of Future Estate Planning Ltd, Worcester for my learning disabilities son Court of Protection. So contacted Premier Solicitor and believe me Mrs Rache... See more

Company replied

Rated 5 out of 5 stars

Gary Lee at Premier Solicitors provided outstanding advice and representation. His strategy was sharp, his communication was clear, and his work was thorough from start to finish. What stood out most... See more

Company replied

Rated 5 out of 5 stars

We were very pleased with the support we received from Matt and Gayan at Premier Solicitors. They helped us complete a purchase of an auction property within 25 days of instruction and the whole proce... See more

Company replied

Rated 5 out of 5 stars

Myself and Fiancé were both happy and pleased with Premier Solicitors. We would like to send our gratitude to Millie Connolly, who has been efficient with the whole process of buying our first house.... See more

Company replied


Company details

  1. Law Firm
  2. Legal Services

Information provided by various external sources

Proud to offer competitive fixed fees across our company / commercial and private client departments. Tel: 01234 358080 info@premiersolicitors.co.uk


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

722 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 78% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(722)

241 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really positive experience.

I had an excellent experience with premier solicitors. I really appreciate to
Mr Harpreet and Miss Neelam to get my first home within 6 months both have a Communication was clear and prompt throughout, and everything was explained in a way that was easy to understand. The process felt smooth and well-managed, and I was kept informed at every stage. I really appreciate the attention to detail and professionalism, which made what could have been a stressful process much more straightforward. I would definitely recommend their services especially if you are first time buyer home in the uk.

April 16, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Mrs Srijana Maden Limbu,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Great Company to work with !

Premier Solicitors were recommended by my Mortgage Advisor .
It was was Remortgage and Title Split case, From the first contact until the completion , Ryan Shepherd Solicitor / Director and his Team were amazing , they were very informative and punctual , Ryan always replied to my email as he promised.
And when he says he will do something, he does it and update his clients.
I will definitely use Premier Solicitors services and help for my future enquiries and highly recommend Them.
Thanks a lot !

April 16, 2026
Unprompted review
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Reply from Premier Solicitors

Dear ramo09,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Had a great experience

Had a great experience. Really helpful and explained everything and made it a smooth process.

April 15, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Olivia Chinnock,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Premier Solicitors- 1st time home buyers conveyancing

We were first time home buyers, were unsure of the conveyencing process and asked alot of questions, Priya Hothi and Adrianna Bahrij have been outstanding. They have been patient, answered all our questions throughout and guided us step by step. They act quickly as soon as information comes in and keep the process moving, keeping us informed at each part.
We found Premier Solicitors and Priya inparticular, trustworthy and very good value for money. She made a long and complicated process easy.

April 15, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Adam,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Tricia Millers team provided an…

Tricia Millers team in particular Sarpreet and Mitra provided an excellent service during the remortgages of my properties. Great customer service , easy to contact via telephone or email. Would definitely recommend Premier Solicitors.

April 15, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Muzamel Shah,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 2 out of 5 stars

Job done, quickly, communication inexistant

To start I want to say that the work has been completed and done is a quick time frame.
That being said, we were allocated a team of 3 to be sure that someone would always been available. No one was ever available for us. It sometimes took us a week to get an answer from them. The seller sollicitor, our mortgage advisor and the auction team had to contact us because they couldn't get an answer from Premier Solicitors .
There was a load of mistake done, we had to constantly double check the information given by Premier sollicitors and had some paper to be rewritten as wrong. Some other papers had typos . I was expecting more from a service that costed us more than £2000
I trully believe that most of the review here are bots considering how bad the service was. The moments I had answer was when i was contacting the person that put us in relation with them or when I lost it and contacted the director of the company.
I highly recommend to find another company

April 10, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Virgile DEHU,

I'm sorry to hear that your experience with Premier Solicitors has not been a positive one. I would appreciate the opportunity to look into this further and work toward a resolution.

I have sent a request for further information so we may investigate the matter further. Could you please contact us at complaints@premiersolicitors.co.uk or provide further details so we can understand the situation better and work towards a solution?

Best regards,

Premier Solicitors

Rated 5 out of 5 stars

Excellent service from Premier…

Excellent service from Premier Solicitors for my first home purchase. A special thanks to Harpreet and Neelam for their professionalism and clear communication. They are always prompt to respond and very polite. My family has now used them for three different properties, and we wouldn't go anywhere else. Highly recommended!

April 8, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Sangita Gurung,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Professional and Responsive!

Ryan and Bhavisha were profressional and kept me updated along the process. I had to go the expedited services route as I needed to fast-track a remortgage. They were responsive and completed as needed. I would definitely be using them for future conveyancing...

April 10, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Odee,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Fantastic service!

Fantastic service! As a first time buyer I was anxious about the whole process, but Jayleigh was incredible throughout, always giving fast responses and answering any queries I had. I would definitely recommend Premier Solicitors, cannot thank Jayleigh enough!

April 1, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Miss Shannon Robotham,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

thank you

We had a great experience working with Harpreet and Neelam during our house purchase. They were professional, efficient and responsive, and kept us informed at every stage of the process. As a buyer, I really appreciated how clearly process was explained, which made our experience stress free. Thank you very much.

April 2, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Mrs Gurung,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Great experience with Premier Solicitors

The whole process with Tricia’s team and especially Millie our conveyancer has been so easy, clear and quick! As first time buyers we was stuck deciding on a solicitors as there’s risky cheap online options or the quality option in Premier Solicitor. Going with Premier was 100% the better decision as the process can be complicated with a lot of communication, but paying for the quality makes the difference and saves yourself so much stress as any problems are replied to very quickly. Thank you!

April 2, 2026
Unprompted review
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Reply from Premier Solicitors

Dear James Sutton,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Close attention to detail and pursuing…

Close attention to detail and pursuing a sometimes tricky situation

March 30, 2026
Unprompted review
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Reply from Premier Solicitors

Dear James Petre,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Kellie and Ellie were great!

Kellie and Ellie were great!
I have been having an on going problem with a rogue company chasing me for money I don't owe.
They dealt with this company and their solicitors claim in a prompt, diligent and professional way keeping me up to date every time there was a development in the matter. I wouldn't hesitate to use them again, (though I hope I never need to !).
I don't hesitate in recommending their services.
Thanks Kellie and Ellie you were fantastic.

March 27, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Martyn Smith,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 1 out of 5 stars

If I could leave a minus star I would

If I could leave a minus star I would! It seems perhaps on conveyancing clients are happy, for probate I’d repeat what others say, don’t touch with a barge pole!
Over a year since my stepdaughter died and for the last 10 months I have heard nothing from them. They have not applied for probate though I was told at the end of May last year they had everything needed to apply. House has been left, no utilities have been notified, no insurance is in place. Final demands lie untouched.Costs to the estate mounting. Accounts emptied. I am now seeking legal advice to remove them as executors. All phone calls, emails remain unanswered. AVOID AT ALL COSTS

March 27, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Customer,

I'm sorry to hear that your experience with Premier Solicitors has not been a positive one. I would appreciate the opportunity to look into this further and work toward a resolution.

I have sent a request for further information so we may investigate the matter further. Could you please contact us at complaints@premiersolicitors.co.uk or provide further details so we can understand the situation better and work towards a solution?

Best regards,

Premier Solicitors

Rated 5 out of 5 stars

All perfect:)

All perfect:)
Thank you

March 27, 2026
Unprompted review
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Reply from Premier Solicitors

Dear Magdalena Rogowska,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 1 out of 5 stars

Premier Solicitors is…

Premier Solicitors is harassing me for money which I do not owe to Premier Solicitors. Therefore a complaint has been made to Bedfordshire Police and the Solicitors Regulation Authority.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Had great experience with the…

Had great experience with the commercial team at premier solicitors.
May Yuvraj and simran dealt with auction purchase professionally and in timely manner completed on the property.
Highly recommended

March 26, 2026
Unprompted review
Premier Solicitors logo

Reply from Premier Solicitors

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

⭐️ 5 stars for Jayleigh ⭐️

Our solicitor, Jayleigh, was superb for our house purchase. Our experience with another firm for our flat sale was awful, and left us worried that all solicitors would be the same. I wished we had found this firm/Jayleigh sooner - she was excellent, clear in her communication, updates, requests and speed of which she responded to us. The purchase seemed far less stressful knowing we had Jayleigh helping us. Thank you!

March 26, 2026
Unprompted review
Premier Solicitors logo

Reply from Premier Solicitors

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Conveyancing Service

We recently used their conveyancing service and was very impressed with the overall experience. From the outset, the team was professional, responsive, and clear in their communication.

We also appreciated how accessible they were—emails and calls were returned quickly, and I always felt kept in the loop.

The pricing was transparent, with no unexpected fees, which gave us confidence and peace of mind throughout the transaction.

Overall, we would highly recommend this conveyancing service to anyone looking for a smooth, reliable, and professional property transaction experience. Many thanks to Tricia, Mitra, Sarpreet and Millie.

February 18, 2026
Unprompted review
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Reply from Premier Solicitors

Dear WTA Holdings,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Thank you

I had a great experience during my property purchase with Premier solicitors. The team handled everything with care, promptly and I am very happy with the service I received. Buying a property can be intimidating, and yet everyone I interacted with at the office was pleasant and helpful to speak to. I would like to specifically thank Sarpreet and Yuvraj who I had the most contact with, they were both super professional, handled my case with care and attentiveness, and I am very grateful for their help. Thank you!

June 28, 2025
Unprompted review
Premier Solicitors logo

Reply from Premier Solicitors

Dear Joanna Radok,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

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