Prestige Wicker Reviews 

1,124
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the items are very sturdy, exceptionally well-made, and arrive much earlier than expected, making them completely perfect for gardens and pets. Many people are also extremely pleased with the helpful customer support, beautiful natural designs, and the overall outstanding quality of the purchased goods. Some reviewers were not happy with the delivery process, noting unexpected logistical delays, missing packages, and occasionally difficult communication. A few other people also felt that the returns were not convenient, additionally mentioning minor unexpected issues with sizing or damaged items.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the sturdy build and beautiful... See more

Quality

Customers had positive experiences with quality, frequently praising the beautiful craftsmanship, sturdy... See more

Delivery service

Users describe positive interactions with delivery service, consistently noting that items arrive quickly and... See more

Order

People report positive experiences with order, highlighting straightforward and easy online purchases through... See more

Service

Reviewers highlight positive aspects of service, frequently expressing satisfaction with helpful staff and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a beautiful wicker basket for my dog, anticipating his death after a diagnosis of lymphoma. Unfortunately the basket was just a little too small and the large would have been too big. I re... See more

Rated 5 out of 5 stars

Just the job to hide my neighbours ugly trampoline. Positioned right next to my fence. The willow screening has done the job perfectly. Looks great, easy to erect, quality product. Excellent service t... See more

Rated 5 out of 5 stars

I initially thought that this dog bed was a little on the pricey side, but having an older dog decided to indulge him in his old age. I'm really glad I did. He loves it! So, of course, so do I. It's w... See more

Rated 5 out of 5 stars

Hurdles are great and were delivered promptly - easy to hammer in and we added some small extra posts - they look great and made our hedge instantly dog proof


Company details

  1. Home & Garden

Information provided by various external sources

Variety of wicker based products ideal for any of your needs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(1,124)

102 reviews in the last 12 months

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Rated 5 out of 5 stars

Look fabulous!

Absolutely love these edging panels, very easy to install. I garden for wildlife and as such only like natural materials to give a natural look in the garden, these are perfect.

Well made and quick delivery.

March 11, 2026
Rated 1 out of 5 stars

Very poor customer service and after care. Avoid.

Very poor service.

The quality of the product is fine however the afrer care and genral customer service is incredibly poor.

They refuse to take countabilty and take no action to reslove issues.

They have repeatedly ignored my requests for to arange a collection of some fence posts and have only replied with anonymous and patiriosing emails, not adressing my complaint or my request.

They claim not have a facility to return items yet have no problem in taking your money and arrange delivery.

Im sure if nothing goes wrong you would be perfectly satisfied however you can tell a lot from a company from whom they treat you when thjng dint always go to plan so for this reason I would not recommend.

Frustratingly I actuly needed another 30m of fencing but I have now sourced this with a other supllier. I sugest you do the same for your project.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great company, great products

Bought some screening from here after getting some excellent panels a year or two so. The screening is exactly as described - they make great products!

Will continue to buy from them in the future.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality willow hurdles

We are really happy with the two orders of willow hurdles from Prestige Wicker. They arrived quickly and were well packaged. Prestige do however need to change their courier - on both occasions the courier left the hurdles outside the gate, in the lane - even though I left at note at the gate asking them not to do so!!

February 16, 2026
Rated 5 out of 5 stars

Would order again! Quality and good pricing

We ordered three rolls of hazel fencing and it came quickly and was wrapped minimally (in a good way!). It looks very nice and is quality but still looks cottage garden like but has sturdiness of the metal wiring. Great experience - would order again.

February 17, 2026

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